Bath Road Surgery
Hounslow Medical Centre, 134 Bath Road, Hounslow, Middlesex, TW3 3ETContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Professional care
Rated 5 stars out of 5
by Virgilio Rangel - Posted on 13 May 2024
It was wonderful taking to the staff who did my medication review. He gave me a detailed overview of my medication as well as my health wellbeing. Offered tips to reduce my health issues and made me aware of healthy lifestyle.
Visited May 2024
Bath Road Surgery has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Hussein jiwabhai - Posted on 31 May 2024
Very dedicated doctor Extremely experienced Very efficient Very kind and humble Must have been brought up by excellent and exemplary parents She takes time to listen and converse professionally Very humble human being She is strict but in a excellent way She meets patients half way in listening treating and whatever are patients concerns Excellent doctor to be treated by Would never change her for the world Thank you for providing an excellent service not just to me and my family but for all the patients you treat God bless you always Thanks a million
Visited May 2024
Bath Road Surgery has not yet replied.
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Review titled Efficient Practice
Rated 5 stars out of 5
by Saba - Posted on 23 May 2024
I would like to thank the receptionist who dealt with an urgent request today. She was Proffessional resourceful and friendly. The issue was resolved effectively. Many thanks.
Visited May 2024
Bath Road Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by S Singh - Posted on 22 May 2024
I would especially thank those doctors who quickly diagnosed my father's symptoms and visited his home on he same-day as I called. Thank you to all the support staff helping behind the scenes.
Visited May 2024
Bath Road Surgery has not yet replied.
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Review titled Phone consultation
Rated 3 stars out of 5
by Josephine Kivlehan - Posted on 03 May 2024
Comprehensive and informed review of current treatment. Reassuring and empathetic. Feel I was listened to and concerns were heard.
Visited May 2024
Bath Road Surgery has not yet replied.
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Review titled Exploiting the working population
Rated 1 star out of 5
by Anonymous - Posted on 16 May 2024
I have been asked to leave a review of this gp surgery. I am in a difficult position at the moment where I have torn my tendon and require emergency surgery but I wanted to obtain a second opinion before having this potentially lifechanging surgery. I took out private health insurance for this and asked gp to fill out a quick form to help me gain a quicker appointment for the second opinion. They are charging me £50 and refusing to give the form without payment. Moreover, they are only accepting cash which seems to be quite fishy! these are difficult times and rather than helping patients, trying to extract money from them at difficult times. What is one supposed to do when I need a second opinion urgently and the nhs takes months to respond to any referral. Pure exploitation, and the gp also did not tell me that there would be this fee to pay. The reception staff also seemed unsure whether to pay the fee or not - miscommunication is a big thing at this gp surgery and it is always a hassle to get anything done in a timely manner especially in an urgent situation like this where I am desperate. Very disappointing.
Visited May 2024
Bath Road Surgery has not yet replied.
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Review titled Great experience
Rated 4 stars out of 5
by Sahra - Posted on 22 May 2024
Ginny was so helpful. I have been very stressed trying to get some of my records. She made sure I had received what I needed. She displayed great customer service A big thank you to her.
Visited May 2024
Bath Road Surgery has not yet replied.
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Review titled Very good
Rated 5 stars out of 5
by Sandra rodrigues - Posted on 17 April 2024
Excellent service. I am very happy the way the doctor has responded to my problem and the kindly advice given to me by the doctor.
Visited April 2024
Bath Road Surgery has not yet replied.
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Review titled Great Support With Mental Health
Rated 5 stars out of 5
by Alexandra - Posted on 09 April 2024
When I signed up to be helped mental health wise I had hear Horror Stories about how understaffed the NHS is and how hard it is to get help. Equally I was very nervous about taking medication but Dr. Bains has been absolutely lovely. The support I recieved along the way has been amazing. From the first time I started taking SSRIs from tapering off and all the consultations along the way where I have felt truly supported and checked in on have been exactly what I needed to get better. I would definitely say that it has made me still have faith in the public sector of mental health and I wish more practices had doctors like Dr. Bains
Visited April 2024
Bath Road Surgery has not yet replied.
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Review titled Great response and communication
Rated 5 stars out of 5
by Anonymous - Posted on 10 April 2024
I spoke to a lovely young lady at reception today re: me needing a repeat prescription asap as the system online app wouldn’t allow me to order , my Patch message didnt look as through it went through either , and as I had run out of both of my medications I was really worried. My blood test was scheduled for the coming Saturday so there would be another delay in receiving my medication as I would need to await my results too , being at work which is nowhere near the GP surgery as well as me finishing work after the surgery closes , I felt helpless. However, a lovely receptionist was extremely helpful , she reassured me as well as resolving the issue I would have at work if a doctor called and I couldn’t pick up the phone, she told me she would call me herself , well, she sorted the whole thing directly with a clinical physician. I’m extremely grateful for her support , I can now relax and get on with my job knowing my medication will be at the chemist for someone to pick up for me. Thank you lovely lady , you were amazing today :))
Visited April 2024
Bath Road Surgery has not yet replied.