Axbridge Surgery
The Surgery, Houlgate Way, Axbridge, Somerset, BS26 2BJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Quick Appointment
Rated 5 stars out of 5
by Ros Woodjetts - Posted on 07 October 2024
I went to the Wedmore Surgery to report an urgent matter. The receptionist was very helpful and put me on an urgent call back list. I was telephoned that afternoon and saw a GP at Axbridge the following day.
Visited October 2024
Review titled Axbridge Surgery
Replied on 24 October 2024
I was very pleased to read of your positive experience of our service and that your urgent matter was dealt with so efficiently. Kind regards Celia Townend Practice Manager
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Review titled Friendly & helpful
Rated 5 stars out of 5
by Anonymous - Posted on 31 October 2024
I called the surgery to make an appointment and the receptionist I spoke to was so friendly and helpful. She dealt with both my requests in a professional manner. Considering the amount of verbal abuse the receptionists receive on a daily basis it was refreshing to speak to such a lovely lady
Visited October 2024
Review titled Axbridge Surgery
Replied on 04 November 2024
Thank you for leaving such a positive review. It was with great pleasure that I passed this onto our Reception team. Kind regards Celia Townend Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Jackie Briggs - Posted on 14 September 2024
The reception staff were very kind and managed to get me an appt with the nurse to see to my dressing when It was full. Also another appt either the another nurse was great as she helped to start the healing process of my cut leg.
Visited September 2024
Review titled Axbridge Surgery
Replied on 24 October 2024
I am pleased to hear that your dressing was sorted and that your leg is starting to heal. Kind regards Celia Townend Practice Manager
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Review titled Excellent care
Rated 5 stars out of 5
by Alistair - Posted on 27 August 2024
The moment my h1 blood sugar became high, the practice sprang into action and I was extremely well cared for. Additionally, they have been totally supportive since my cancer diagnosis and chemo. I feel supported by many individuals at both surgeries. Thank you!
Visited August 2024
Review titled Axbridge Surgery
Replied on 24 October 2024
I am so pleased that we sprang into action and that you feel so well cared for and supported. This review, and indeed all our reviews are passed on to the whole Practice team. Kind regards Celia Townend Practice Manager
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Review titled Help when really needed
Rated 5 stars out of 5
by Teresa Smith - Posted on 14 August 2024
I have had various health issues for a prolonged period of time and have had the advice, support and guidance from my GP that will hopefully get to a conclusion of the symptoms by covering all bases. I have felt reassured that I will get the support and care I need and felt listened to when discussing my health concerns.
Visited August 2024
Review titled Axbridge Surgery
Replied on 24 October 2024
We were pleased to hear that you feel reassured and listened to, that is the service we endeavour to give all our patients. Thank you. Kind regards Celia Townend Practice Manager
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Review titled Brilliant service
Rated 5 stars out of 5
by Hugh shelly - Posted on 27 August 2024
Needed to see particular doctor as he asked to see me. Receptionist was brilliant. Talked to doc who confirmed he needed to see me. She arranged 2 blood tests as doc had asked. She got back to me every time with updates. Went the extra mile. Well done that girl. Sadly can't mention by name as I'm not allowed to apparently. She arranged blood tests at 10.40 mon 2nd and mon 9th at 9.20 if that gives a clue. Give that girl my thanks.
Visited August 2024
Review titled Axbridge Surgery
Replied on 24 October 2024
Thank you Mr Shelley, we can see who that was and your thanks have been passed on. Our team often go the extra mile and so we were very pleased to receive our review. Kind regards Celia Townend Practice Manager
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Review titled Good service
Rated 5 stars out of 5
by Clive Whitehead - Posted on 13 August 2024
I recently went for a blood test at the surgery and found the experience very relaxed, prompt and professional. Thank you.
Visited August 2024
Review titled Axbridge Surgery
Replied on 24 October 2024
To know that you found our service relaxed, prompt and professional was a wonderful review to relay to our team. Thank you Kind regards Celia Townend Practice Manager
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Review titled Great service
Rated 5 stars out of 5
by James OConnor - Posted on 15 August 2024
Had wax removed from both ears and hearing is much better. Prompt and helpful service, would highly recommend
Visited August 2024
Review titled Axbridge Surgery
Replied on 24 October 2024
We were very pleased to read that our service has helped you and that your hearing is much better. Kind regards Celia Townend Practice Manager
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Review titled Quick, proficient service
Rated 5 stars out of 5
by Isobel Beacom - Posted on 07 August 2024
I received local, quick, professional and friendly service from Helen the Practice’s phlebotomist. I particularly liked I could get an appointment in Wedmore and also there was no waiting for my appointment on the day.
Visited August 2024
Review titled Axbridge Surgery
Replied on 12 August 2024
Thank you for taking the time to leave such a positive review of your experience with us in Wedmore. Kind regards Celia Townend Practice Manager
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Review titled Fast response
Rated 5 stars out of 5
by Anonymous - Posted on 13 August 2024
Quick response to my on line request followed up by speedy appointment time. Staff at the surgery were helpful and friendly.
Visited August 2024
Review titled Axbridge Surgery
Replied on 24 October 2024
I was very pleased to hear that your request was dealt with so promptly. Kind regards Celia Townend Practice Manager