Axbridge Surgery
The Surgery, Houlgate Way, Axbridge, Somerset, BS26 2BJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Dr very attentive and thorough.
Rated 5 stars out of 5
by HELEN MULLETT - Posted on 09 August 2024
Dr listened to what I was saying, made notes then checked whether I wanted a chaperone before examining me. Her explanations were clear and she then arranged any further appointments I needed.
Visited July 2024
Review titled Axbridge Surgery
Replied on 12 August 2024
We were very pleased to read of your positive experience when attending an appointment with one of our GPs. Kind regards Celia Townend Practice Manager
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Review titled Lovely practice
Rated 5 stars out of 5
by Lianne Sutor - Posted on 05 June 2024
I have had such a lovely exsperience every time i contact the practice. There always very helpfull and very efficient I never feel i am been rushed even when they are exstremly busy. Doctors have always listerned to my conserns and helped me in the best way possible i very much appreciate everything they do. I called up at 5pm because my son had come up in a rash all over his body the receptionist was lovely and asked me to send some pictures i had a phone call straight away from dr .... he was very help full and took his time in explaining what the problem seems like it could be he was very reasuring and had sujested to call back if things changed. Ive also had another doctor who i have spoken to many times for me and my children he has always been reasuring,helpful and welcoming to the surgery. The nurses your so kind and lovely towards my children always put me at ease when coming to there vacinations. As a surgery as a whole you all do such an amazing job thank you all so much :)
Visited June 2024
Review titled Axbridge Surgery
Replied on 10 June 2024
Your review was a pleasure to read and send onto the team here. Thank you for taking the time to post it. Celia Townend Practice Manager
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Review titled Good service
Rated 5 stars out of 5
by Anonymous - Posted on 06 June 2024
Problem was dealt with quickly and efficiently by nurses and paramedic. Antibiotics issued immediately.
Visited June 2024
Review titled Axbridge Surgery
Replied on 10 June 2024
We were very pleased to read your positive review and hope that you feel better soon. Thank you Celia Townend Practice Manager
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Review titled Bloods
Rated 5 stars out of 5
by Cameron Swales - Posted on 12 June 2024
Just fine It was for taking of blood sample Successfully achieved without any mining Expecting 100 characters is absolutely stupid
Visited June 2024
Review titled Axbridge Surgery
Replied on 13 June 2024
Thank you for your positive response to your blood appointment, we are glad that no mining was required! Celia Townend Practice Manager
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Review titled Thank you, my caring doctor.
Rated 5 stars out of 5
by Mrs Susan Rippon - Posted on 12 July 2024
I have been a patient of this practice for 40 years and it has improved beyond recognition in the last year, mainly because of the appointment of a new fantastic doctor. Following hospitalisation due to severe trauma, the care I have received from my GP since then has been magnificent in every respect, from hands-on treatment, to referrals to NHS services and tests, and the management of medications. Without the pro-active and compassionate care of this doctor, I doubt whether I would have recovered as well as I have. I'm only sorry that this system does not allow me to name him!
Visited June 2024
Review titled Axbridge Surgery
Replied on 29 July 2024
Thank you for your positive review, we are so pleased to hear that you have made such a good recovery, Celia Townend Practice Manager
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Review titled excellent care
Rated 5 stars out of 5
by jennie - Posted on 18 June 2024
I have a problem with the skin on my nose. The person I saw took photos, explained what would happen, the time frame etc. She texted me follow up plans and thereafter phoned me to discuss the subsequent referral and why it was being made. The whole process was quick and efficient. In the last 20 years me and my family have had amazing healthcare from the Axbridge surgery
Visited June 2024
Review titled Axbridge Surgery
Replied on 18 June 2024
Thank you - we were very pleased to hear that you have found our dermatology pathway so efficient and that you have received amazing healthcare from us over the last 20 years. Celia Townend Practice Manager
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Review titled Faultless.
Rated 5 stars out of 5
by Ian Penney - Posted on 21 June 2024
Had to wait for a shot time. Detailed and thorough examination. So luckily to have this practice in my area.
Visited June 2024
Review titled Axbridge Surgery
Replied on 08 July 2024
We were delighted to read your review - thank you for taking the time to post it. Celia Townend Practice Manager
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Review titled Amazing GP and reception team.
Rated 5 stars out of 5
by Anonymous - Posted on 17 June 2024
My trip to see the GP at Axbridge surgery today was really positive. From the very friendly and helpful reception team to the lovely GP, who I have seen previously. She is always so patient and understanding and I really felt like she had time for me, she listened and she answered all of my questions thoroughly. I left feeling very happy that my concerns had been acknowledged, understood and actioned.
Visited June 2024
Review titled Axbridge Surgery
Replied on 17 June 2024
Thank you for your positive review which I will pass on to our GP team and I know they will be very pleased to read it. Kind regards Celia Townend
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Review titled Good practice
Rated 4 stars out of 5
by Sue Hayes - Posted on 05 June 2024
My appointment as part of the Long Term Condition Review was on time and the nurse was prepared for its purpose. My pulse and blood were taken and Helen gave an explanation of the reason for this. All done quickly and efficiently
Visited June 2024
Review titled Axbridge Surgery
Replied on 05 June 2024
Thank you for your review, we are pleased to receive such positive feedback. Celia Townend Practice Manager
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Review titled Reception very helpful
Rated 5 stars out of 5
by Anonymous - Posted on 24 June 2024
I requested a blood test but when the booking came through it was after I was to leave on holiday. The booking was brought forward which was very helpful.
Visited June 2024
Review titled Axbridge Surgery
Replied on 26 June 2024
I am very pleased to hear that we were able to accommodate your request. Celia Townend Practice Manager