Alchester Medical Group
Langford Medical Practice, 9 Nightingale Place, Bicester, Oxfordshire, OX26 6XXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Appalling GP practice
Rated 1 star out of 5
by Anonymous - Posted on 12 December 2022
Felt unwell for three weeks with stomach issues. Am lucky enough to have access to a private GP (via video) through work and hoped I wouldn't have to trouble my doctor (I seldom need to go). My heart sunk when they told me I would have to speak to my own GP, as my symptoms were more serious and need to be checked in person. Made to feel like I shouldn't be asking for an appointment when I called (17 people in the queue in front of me. The patient triage was just horrible. Good luck trying to get an appointment if you are elderly or have a sick child. As yet, I've not received a call from a GP so it looks like 'll have to call 111. I hope my issues are not serious as I will raise a formal complaint. I have every sympathy for the NHS, but there's got be a better way of looking after people.
Visited December 2022
Alchester Medical Group has not yet replied.
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Review titled Shocking
Rated 1 star out of 5
by Anonymous - Posted on 17 November 2022
Cannot walk in to make an appointment how ridiculous. you either have to make an e-consult which 9/10 gets sent back as they changed it from doing it the night before you needed an appointment to doing on the day so you have to do it 3+ times instead of once which takes ages. If you call in your In a que for at least half an hour then you could get cut off and start again. We need to be able to get an appointment at the desk how on earth do the elderly get an appointment if they struggle to use the phone and can’t get online I’ll never know, a ridiculous system.
Visited November 2022
Alchester Medical Group has not yet replied.
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Review titled Can't get an appointment
Rated 1 star out of 5
by Mark Derrick - Posted on 17 October 2022
I've had a hearing test today wherethe audiologist has told me to make an appointment with my GP in person. He's on holiday until the 24th October, I have no issue waiting the 7 days but I can't book an appointment until the day! I work one and a half hours away, how do I know whether I'll get an appointment let alone know whether I can make in time?? Apparently my employer has to be considerate? I thought these surgeries serviced the community not the other way round? Who do we complain too?
Visited October 2022
Alchester Medical Group has not yet replied.