Addison Road Medical Practice
46 Ravenswood Road, Walthamstow, London, Greater London, E17 9LYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Shining star
Rated 5 stars out of 5
by Maxine Wallace - Posted on 30 July 2024
I went for my smear test today with a wonderful nurse. Even though I have had many smear tests during my life this today was by far the most comfortable I have ever felt. The nurse was personable and friendly and made me feel at ease. She took the time to explain everything to me and it was over in seconds. If every nurse was like her there would be a lot more take up of smear tests, both young and old. Thank you so much. I was lucky to have you today.
Visited July 2024
Review titled Addison Road Medical Practice
Replied on 21 August 2024
Dear Maxine, Thank you so much for taking the time to share your positive experience with us. It is wonderful to hear that you felt comfortable and reassured during your visit and that our nurse was kind and professional. I will be sure to pass your kind words along to the nurse and the rest of our team. Feedback like yours really motivates us. Thank you once again for your kind words. If you have any further feedback or need any assistance do not hesitate to reach out. Warm regards, Magdalena Practice Manager
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Review titled Efficient and responsive
Rated 5 stars out of 5
by Andree - Posted on 16 July 2024
I've had a couple of reasons to use this practice recently. In both cases I got a telephone call within an hour or so of leaving an online message, and a satisfactory conclusion.
Visited July 2024
Addison Road Medical Practice has not yet replied.
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Review titled Nurse M was amazing
Rated 5 stars out of 5
by Iza Karamon - Posted on 10 July 2024
I had my smear test done and considering it's always been a bit of a testing experience for me, nurse M made me feel at ease. She was very communicative, gentle and supportive. I always dread those type of tests and she definitely made it stress free experience. Truly wonderful person.
Visited July 2024
Addison Road Medical Practice has not yet replied.
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Review titled Great care from nurse
Rated 4 stars out of 5
by Ludmila - Posted on 05 July 2024
I recently had an appointment with Nurse M and I am truly pleased with the care and professionalism she showed during the consultation. M took the time to listen to my concerns, ensuring she understood every detail of my medical history and current symptoms. She also encouraged me to ask questions. Her attentive approach made me feel valued and heard, which is rare in busy healthcare settings. I highly recommend M to anyone seeking attentive and knowledgeable medical care.
Visited June 2024
Review titled Addison Road Medical Practice
Replied on 15 August 2024
Dear Ludmila, Thank you for sharing your feedback with us. I am delighted to hear that Nurse Maria provided the care and attention you needed during your consultation. It is wonderful to know that she took the time to listen to your concerns, understood your medical history, and encouraged you to ask questions. We always strive to make our patients feel valued, and it is great to hear that Nurse Maria's approach had that impact on you. I will gladly pass on your compliments to Nurse Maria and the rest of our team who will be delighted to hear about them. Thank you again for taking the time to share your thoughts. If there is anything else we can do for you, please do not hesitate to reach out. Best wishes, Magdalena Practice Manager
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Review titled Amazing GP surgery
Rated 5 stars out of 5
by Helen Cardwell - Posted on 21 June 2024
I have been consistently impressed with Addison Rd since rejoining the practice a few years ago. The admin staff are consistently caring, helpful, and warm. Today, for example, I was contacted within the hour of sending a contact form and offered an appointment on the same day. To be clear, this was not an emergency! I have just returned from my visit with the GP. I would like to name her because I have never in my life felt so listened to and helped by a GP. This woman was incredibly knowledgeable and she offered me more help than I had even hoped for. After a year of increasing suffering, I left the GP with hope that my condition might actually be treated, and this has made a huge difference to my well being. Thank you Addison Road for your consistent high performance in a time when GPs surgeries are so very challenged. You are doing everything right.
Visited June 2024
Review titled Addison Road Medical Practice
Replied on 15 August 2024
Dear Helen, Thank you so much for your kind words and for taking the time to share your experience at Addison Road. I am absolutely delighted to hear that you have been consistently impressed with our practice and that our admin staff have made a positive impact on your visits. It is wonderful to know that you were contacted promptly and offered a same-day appointment. I am particularly pleased that you felt so listened to and supported by the GP during your visit. It means a lot to us that she made a real difference in your well-being and provided you with the hope and help you needed. Your feedback will certainly be passed on to her and the rest of the team. Thank you again for your review and for acknowledging the hard work of our team. Should you have any further feedback please do not hesitate to reach out. Best regards, Magdalena Practice Manager
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Review titled Very professional & pleasant Doctor
Rated 5 stars out of 5
by Eve Dumitriu - Posted on 28 June 2024
The Doctor I’ve seen today and exactly a week ago, is exceptional, very knowledgeable & meticulos. I feel being in very safe hands with her. It is for the first time when a doctor at Addison Road Medical Practice is giving me a follow up appointment to check how I did recover after the antibiotics - she checked again my ears & the toe infection, & proscribed other 3 days of the same antibiotics, so I will have 10 days of treatment as the infection is still not resolved completely. I kindly ask the management of the practice to let me see the same doctor, when I need medical attention.
Visited June 2024
Review titled Addison Road Medical Practice
Replied on 15 August 2024
Dear Eve, Thank you for taking the time to share your wonderful feedback with us. I am delighted to hear that you had such a positive experience with the doctor during your recent visits. It is wonderful to know that you felt well-cared for and in safe hands, especially with the attention to follow-up care and thorough treatment. We understand the importance of continuity in care and we always try our best to allow patients to see the same doctor for follow-up appointments. I truly appreciate your comment and will make sure to pass along your kind words to the doctor and the whole team. Thank you again for your trust in our practice. We look forward to continuing to provide you with a high level of care. Best wishes Magdalena Practice Manager
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Review titled Nurse appointment
Rated 4 stars out of 5
by Anonymous - Posted on 20 June 2024
I visited the practice today for my nurse led appointment. The nurse I saw today was excellent. Very knowledgeable and kind. Given the nature of the appointment I was anxious and she was extremely reassuring and calm. I could not recommend her enough. Nurse N was incredible, a true asset to the practice
Visited June 2024
Review titled Addison Road Medical Practice
Replied on 15 August 2024
Dear Patient, Thank you very much for your kind feedback regarding your recent visit to our practice. I am pleased to hear that the nurse was able to provide you with the knowledge, kindness, and reassurance you needed during your appointment. It is great to know that she helped ease your anxiety and provided such excellent care. I will make sure to pass along your compliments to the nurse and the rest of the team. Your recognition of her efforts as a true asset to our practice means a lot to us. Thank you once again for your review. Should you have any more feedback please do not hesitate to reach out. Kind regards, Magdalena Practice Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 June 2024
I am amazed with this practice and specially my doctor as soon as I have enrolled, I received welcoming emails. Once I have made a report of a specific health condition, my Doctor called me to go over my symptom's and seek for a treatment and a solution, with two days i had an mri booked. I really recommend this practice and particularly Dr Ahmad
Visited June 2024
Review titled Addison Road Medical Practice
Replied on 21 August 2024
Dear Patient, Thank you so much for taking the time to share your positive experience with our practice. We are pleased to hear that you felt welcomed right from the start and that Dr. Ahmad was able to swiftly address your health concerns by arranging an MRI promptly. Your feedback is very important and I will make sure to pass your kind words along to Dr. Ahmad and the rest of our team. They will be delighted to know they made such a positive impact on your care. If there is anything else you need or further feedback you would like to share, please do not hesitate to reach out. Kind regards, Magdalena Practice Manager
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Review titled Excellent patient care
Rated 5 stars out of 5
by Hugh Halford - Posted on 17 June 2024
Really impressed as always with patient care by the doctors, and speed of response to request for appointment. Receptionist was also excellent. Thank you so much!
Visited June 2024
Review titled Addison Road Medical Practice
Replied on 21 August 2024
Dear Hugh, Thank you for taking the time to share your feedback. We are thrilled to hear that you experienced excellent patient care during your visit. We work hard to provide the best care possible and it is always wonderful to know when we have met that goal. I will make sure to pass along your kind words to our staff. They will be pleased to hear that their efforts made a positive impact on your experience. Thanks again for your feedback. Kind regards, Magdalena Practice Manager
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Review titled Good service
Rated 5 stars out of 5
by Anonymous - Posted on 04 June 2024
I was booked for a smear test, never a pleasant experience, but nurse was very welcoming. She asked questions in a sensitive way, explained exactly what she was going to do, and then carried out procedure quickly and efficiently (this has often not been the case with previous smear tests). I would say it was best experience of a smear test that I have had.
Visited June 2024
Review titled Addison Road Medical Practice
Replied on 21 August 2024
Dear Patient, Thank you so much for taking the time to share your experience with us. It is wonderful to hear that your visit for a smear test was handled with care and efficiency by our nurse. We understand that these appointments can be sensitive and we are thrilled to know that our nurse made you feel comfortable and well-informed throughout the procedure. Your feedback is important to us and I will make sure to pass on your kind words to the nurse and the rest of our team. Thank you again for your kind words. Please do not hesitate to reach out if there is other feedback you would like to share. Warm regards, Magdalena Practice Manager