Adderley Green Surgery
Drayton Road, Longton, Stoke-on-Trent, Staffordshire, ST3 1EQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent Service for Challenging times.
Rated 5 stars out of 5
by Anonymous - Posted on 18 May 2024
I had an appointment and was given the time I needed by Doctor as I am having lots of problems with my Co-Morbidities. I had a pre arranged appointment and each issue was addressed. I always feel looked after and I have no qualms with the practice. It's always busy and efficient and nice and clean. The Practice Manager always has a hello for me. Even though I am a complicated patient by my own admission. I could not even contemplate leaving the practice. I left my issues with the Doctor and I was given blood tests there and then.
Visited May 2024
Review titled Adderley Green Surgery
Replied on 21 May 2024
Dear Patient, Thank you for your kind comments regarding our practice. We are happy to know that you are receiving excellent patient care from the whole team. I will share this review with all of them, they will be incredibly happy to receive such praise. Kind Regards, Bev Heath Practice Manager
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Review titled Very good practice
Rated 5 stars out of 5
by Rita Harris - Posted on 14 May 2024
The lady I saw was very thorough, she was very pleasant and most helpful when I needed to know something. I was very satisfied. She went through all my medication details, discussed my diabetes with me. My blood pressure was fine, I was given forms for a blood test to be done. My weight was taken, she arranged for a phone consultation to be done for a general health check. So in all I was pleased with how things went.
Visited May 2024
Review titled Adderley Green Surgery
Replied on 21 May 2024
Dear Rita, Thank you for sharing your recent experience with our practice. It is good to know that you had an incredibly positive encounter with our staff member. I will make sure your review is shared with the team. Kind Regards, Bev Heath Practice Manager
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Review titled Always there when in Crisis
Rated 5 stars out of 5
by Anonymous - Posted on 22 May 2024
Rang reception today upset. Reception put me through to Doctor. A very nice person. I got reassurance. Nurse not in today or would not have asked for Doctor. Very busy Practice. Friendly. I noticed how scrupulously clean the toilets were. In fact the whole place is a credit to them. It was a successful telephone call. Thanks again to Doctor I know how busy you are.
Visited May 2024
Adderley Green Surgery has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Samantha brown - Posted on 21 May 2024
Very understanding and made something I was dreading very easy and relaxing and put me at ease and talked me through every step
Visited May 2024
Adderley Green Surgery has not yet replied.
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Review titled Good appointment
Rated 5 stars out of 5
by Dawn Rossi - Posted on 15 April 2024
Always helpful and had a very good appointment. The doctor understood exactly what my problem was. The appointment was on time
Visited April 2024
Review titled Adderley Green Surgery
Replied on 21 May 2024
Dear Dawn, Thank you for taking the time to post a review about your recent contact with the GP. We are pleased to know that it was a very positive experience and will make sure your comments are shared at our team meeting. Kind Regards, Bev Heath Practice Manager
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Review titled Lovely doctor
Rated 5 stars out of 5
by Chelsea - Posted on 15 April 2024
Doctor was polite and kind, made me feel comfortable was smiling all way through the appointment. My son was with me and he fell and she was asking if was ok. Appointment was on time also, she was very thourough and also timely.
Visited April 2024
Review titled Adderley Green Surgery
Replied on 21 May 2024
Dear Chelsea, Thank you for sharing your kind comments about your recent experience at the practice. I will make sure that this is passed onto the GP in question and shared with the whole team. Kind Regards, Bev Heath Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Amie - Posted on 18 March 2024
One of the few practices you can get through to. Have had multiple experiences of good practise with this GP surgery. Receptionists helpful and practitioners always pleasant and wanting the best outcomes. Been this morning to get contraceptive advice and the doctor took time to listen and was very quick and effective
Visited March 2024
Review titled Adderley Green Surgery
Replied on 21 May 2024
Dear Amie, Thank you very much for this most positive review about our practice. The staff will be incredibly pleased with the praise you have given them. I will make sure your review is shared with the whole team. Kind regards, Bev Heath Practice Manager
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Review titled Excellent
Rated 5 stars out of 5
by Erica Lamberton - Posted on 06 March 2024
This was the first visit , and we where made really welcome , due to my husband illness, we went in together
Visited March 2024
Review titled Adderley Green Surgery
Replied on 21 May 2024
Dear Erica, Thank you for sharing your recent experience with our practice. We are pleased to hear that it was an incredibly positive encounter. I will share your review with the whole team at our next meeting. Kind regards, Bev Heath Practice Manager
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Review titled Care given
Rated 4 stars out of 5
by Karen Peake - Posted on 18 March 2024
Had apt with Health Care and GP .very happy with their treatment and care given to me. Felt looked after and have had tests and to book follow up
Visited March 2024
Review titled Adderley Green Surgery
Replied on 21 May 2024
Dear Karen, Thank you very much for sharing your recent experience with our GP and Health Care Assistant. We are happy to know that you had a positive encounter and were well cared for. I will share this feedback with all of the practice team. Kind regards, Bev Heath Practice Manager
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Review titled Caring doctors
Rated 4 stars out of 5
by Kim - Posted on 06 February 2024
In my opinion the whole practice has extremely caring staff. The only problem is the waiting times for certain things but that I understand isn’t the fault of the people. A lot of things are affecting it at the moment.
Visited February 2024
Review titled Adderley Green Surgery
Replied on 14 February 2024
Dear Kim, Thank you very much for this lovely feedback. It is good to know that you find our practice staff to be very caring. We also appreciate the fact that you understand waiting times can be a little longer on occasion. I will share your comments with all the team at our next meeting. Kind regards, Bev Heath Practice Manager