Abbey Road Surgery
63 Abbey Road, Waltham Cross, Hertfordshire, EN8 7LJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Thank You!!
Rated 5 stars out of 5
by Anonymous - Posted on 27 February 2023
I would just like to give an unconditional Thank You to Abbey Road Surgery! A noted thank you especially to the Assistant Practice Manager and the Admin staff (receptionists) who have been invaluable in helping to sort out prescription concerns. They have all done so with patience, consideration and efficiently. The staff should be rewarded for their hard work and dedication. Thank you again
Visited January 2023
Review titled Abbey Road Surgery
Replied on 21 March 2023
Dear Patient Thank you for your positive comments, we are very pleased to hear you were happy with the service provided here and we will continue to strive to maintain positive experiences for you as a patient. Kind Regards Abbey Road Surgery
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Review titled Great Service
Rated 5 stars out of 5
by Patient - Posted on 25 January 2023
After being ill all over Christmas I had to contact the surgery to request a medication, that I'd been prescribed previously. I spoke to the Assistant Practice Manager, as she was already sorting out a problem with my repeat prescriptions. She arranged for the Community Pharmacist to phone me later the same day, to discuss my condition and she then prescribed the medication. A very efficient and painless process! I also had some blood tests done in December and I had a call a few days later from the Health Care Assistant, to discuss the results with me. I am more than happy to be a patient of this caring and efficient surgery.
Visited January 2023
Review titled Abbey Road Surgery
Replied on 21 March 2023
Dear Patient Thank you for your positive comments, we are very pleased to hear you were happy with the service provided here and we will continue to strive to maintain positive experiences for you as a patient. Kind Regards Abbey Road Surgery
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 21 February 2023
I was contacted by the surgery to come in with my husband for a checkup as we are both elderly, we saw the pharmacist who took our blood pressure and asked us questions about our lifestyle because if one of us is not well are we capable of looking after him/her. We had an appointment to see a nurse two weeks later to check on our blood pressure diary and all is well. I am so impressed with this surgery, I didn’t know they had a pharmacist there, also there are leaflets about various things they do at the surgery, we are very lucky to have such brilliant service, I have read in the past some negative comments but I’m sure if patients looked at the information available they would realise how lucky we are to belong to such a brilliant surgery
Visited January 2023
Review titled Abbey Road Surgery
Replied on 21 March 2023
Dear Patient Thank you for your positive comments, we are very pleased to hear you were happy with the service provided here and we will continue to strive to maintain positive experiences for you as a patient. Kind Regards Abbey Road Surgery
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 21 February 2023
I was contacted by the surgery to come in with my husband for a checkup as we are both elderly, we saw the pharmacist who took our blood pressure and asked us questions about our lifestyle because if one of us is not well are we capable of looking after him/her. We had an appointment to see a nurse two weeks later to check on our blood pressure diary and all is well. I am so impressed with this surgery, I didn’t know they had a pharmacist there, also there are leaflets about various things they do at the surgery, we are very lucky to have such brilliant service, I have read in the past some negative comments but I’m sure if patients looked at the information available they would realise how lucky we are to belong to such a brilliant surgery
Visited January 2023
Review titled Abbey Road Surgery
Replied on 21 March 2023
Dear Patient Thank you for your positive comments, we are very pleased to hear you were happy with the service provided here and we will continue to strive to maintain positive experiences for you as a patient. Kind Regards Abbey Road Surgery
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Review titled Thank You
Rated 5 stars out of 5
by Marie Baird - Posted on 28 February 2023
Im a patient registered with Abbey Road Surgery and I'm always extremely satisfied with the high level of professionalism. I would like to thank the assistant practice manager, the GPs and receptionists for their care and kindness. Thank you!
Visited December 2022
Review titled Abbey Road Surgery
Replied on 21 March 2023
Dear Patient Thank you for your positive comments, we are very pleased to hear you were happy with the service provided here and we will continue to strive to maintain positive experiences for you as a patient. Kind Regards Abbey Road Surgery