Moopen Dental Care
54-56, Moopen Dental Care, 54-56 Kinglsey Road, Northampton, Northamptonshire, NN2 7BLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor communication and customer service
Rated 1 star out of 5
by Anonymous - Posted on 23 October 2023
I have had several wasted visits, lab work has been lost , appointment cancelled on arrival, and although the dentist can be polite on some days they are completely inconsiderate to the pain they caused me and just continued until my gums bleed. And to top it of they ask if in happy with the end result and when I say no they just say well that's how it's supposed to be, so are you happy .... Well no because I had larger longer teeth previously even with dentures well that won't work so are you happy ...... So basically what's the point in even asking my opinion if your going to shut it down and not listen so now I have teeth coming that completely change my facial structure. But unfortunately don't have the energy to dispute it as I have already been 6nonths without teeth. Disappointed doesn't even come close
Visited August 2023
Review titled Moopen Dental Care
Replied on 24 October 2023
Hello, We are sorry to hear of the experience you have had. Could you please email us, practice.manager@shamsmoopendentalpractice.co.uk so we can discuss this further. Kind regards Moopen Dental Care
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Review titled Efficient and friendly
Rated 5 stars out of 5
by David Usmar - Posted on 17 July 2023
I feel I have a great relationship with the dentist who sees me and always feel he wants to do his best for me
Visited July 2023
Moopen Dental Care has not yet replied.
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Review titled Friendly practice
Rated 5 stars out of 5
by Kathleen Mc Donnell - Posted on 30 June 2023
Myself and my husband's first visit today . The staff along with the Dentist and his nurse were very welcoming and extremely efficient .
Visited June 2023
Moopen Dental Care has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Jonathan Powell - Posted on 12 June 2023
Friendly, Professional & Efficient. Empathetic to my circumstances and always prepared to go the 'extra mile'!
Visited June 2023
Moopen Dental Care has not yet replied.
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Review titled I don’t recommend
Rated 1 star out of 5
by Anonymous - Posted on 16 May 2023
he put 4 fillings on my teeth’s in 5 minutes, after a few days they started to fall. I will never recommend !
Visited May 2023
Moopen Dental Care has not yet replied.
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Review titled they are patient with my kids
Rated 5 stars out of 5
by Anonymous - Posted on 09 May 2023
Nice staff and very good dentist and they are patient with my kids .thank you I recommended to anyone looking for NHS dentist
Visited May 2023
Moopen Dental Care has not yet replied.
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Review titled Too long a wait
Rated 2 stars out of 5
by Anonymous - Posted on 11 April 2023
I came in after a recommendation from a friend, after my own doing has left me with missing teeth. i came in for my consultation and i was under no illusion that i would require alot of work. my consultation lasted 5 minutes, i was told i was in for at least 6 months worth of work due to gum treatment (i was not surprised) but when referred to the authardontisit i am now having to wait until the end of June for a consultation with him and god only knows how long a wait i'll have to actually begin any treatment. this is effecting my work life as a recruitment consultant as i cannot see clients or candidates or attend meetings and conferences, i am even sat in front of my family wearing a mask out of pure embarrassment. i get dentists are busy but you would think such extensive work would not be made to wait so long and should be treated as son as possible to avoid it getting worse.
Visited April 2023
Review titled Moopen Dental Care
Replied on 12 April 2023
Thank you for leaving us feedback, we are sorry to hear you have not been satisfied with our service to you, can you email the practice manager to discuss this further. practice.manager@shamsmoopendentalpractice.co.uk
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Review titled I’m very happy thy are very helping
Rated 5 stars out of 5
by Anonymous - Posted on 21 March 2023
I’m very happy thy are friendly and helpfull thy are listening and asking for help with your problems
Visited March 2023
Moopen Dental Care has not yet replied.
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Review titled fantastic practice
Rated 5 stars out of 5
by Anonymous - Posted on 08 March 2023
Staff are brilliant from reception to dentist and nurse felt very at ease with my treatment and after care
Visited February 2023
Moopen Dental Care has not yet replied.
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Review titled Fantastic practice
Rated 5 stars out of 5
by Mrs Shaw - Posted on 16 February 2023
I was very nervous about my appointment and full of anxiety but the staff @ this dental surgery made me feel safe and calm , I’m very pleased to be now on their books for my forever dental care.
Visited February 2023
Moopen Dental Care has not yet replied.