Moopen Dental Care
54-56, Moopen Dental Care, 54-56 Kinglsey Road, Northampton, Northamptonshire, NN2 7BLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled cancelled appointments
Rated 1 star out of 5
by Anonymous - Posted on 23 November 2023
The first visit went ahead as planned but in no way was it a proper examination and the person carrying it out was not qualified and could not give treatment not even a scale and polish. Was given an appointment one month later for a tooth extraction but this was canceled the day before and a new date was given for 2 months later. This appointment has now been canceled 4 days before it was due to happen and another date was given in 1 month's time. The Receptionist informed me I was never booked in for extraction but for a check-up with a qualified dentist!
Visited November 2023
Review titled Moopen Dental Care
Replied on 24 November 2023
Hello, We are very sorry to hear about your appointment history with us. Can you please email Practice.manager@shamsmoopendentalpractice.co.uk so we can discuss this further. Regards Moopen Dental Care
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Review titled So kind
Rated 5 stars out of 5
by Polly and Pete - Posted on 08 November 2023
After 47 years with our previous practice we were abandoned unless we paid privately. Being pensioners we had to look for an alternative nhs practice. The staff at Moopen could not have been more welcoming, professional and kind. They are a credit to their profession. Thank you
Visited November 2023
Moopen Dental Care has not yet replied.
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Review titled Remarkable!
Rated 5 stars out of 5
by Deorike - Posted on 20 October 2023
I have been using Moopen Dental Care for a while and the service is outstanding. How I wish they had opened a lot earlier. Better late than never. Thank you for your warm and embracing approach.
Visited October 2023
Moopen Dental Care has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 30 October 2023
First time at this practice had an initial checkup was referred to a specialist next appointment in two weeks. Overall staff very professional.
Visited October 2023
Moopen Dental Care has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by A h woldemichail - Posted on 04 September 2023
Honestly I was very impressed with the treatment, professional and friendly staff. Very polite receptionist. Thanks
Visited September 2023
Moopen Dental Care has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Sue J - Posted on 26 September 2023
Just had my biannual checkup with the usual impeccable service. Friendly staff who explain everything clearly. So lucky to have this local dental practice.
Visited September 2023
Moopen Dental Care has not yet replied.
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Review titled Very poor service
Rated 2 stars out of 5
by John - Posted on 04 September 2023
2nd visit with my brother who is a patient. Both appointments cancelled, so had to rebook. Was promised that my brother could be seen downstairs on second visit ( never happened. Appointment booked for Oct ( not on their computer? What sort of a practice is this?
Visited September 2023
Moopen Dental Care has not yet replied.
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Review titled Moving of appointment dates
Rated 1 star out of 5
by Anonymous - Posted on 04 August 2023
2nd time I had to complain, keep moving my dates, I have no top teeth awaiting dentures. Now type 2 diabetes, i need to eat and I can't chew nothing while they keep moving dates they book them then ring saying dentist isnt in. , So why book in first place. Upsetting and distressing when I have several illnesses and anxiety to be put back all the time. If I payed private I'm done next day apparently I was told. Treated like Ihis causing me high anxiety
Visited August 2023
Moopen Dental Care has not yet replied.
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Review titled Very good service
Rated 5 stars out of 5
by Mike_twigger@hotmail.com - Posted on 03 August 2023
Service is professional and efficient. They are a very busy practice but manage to deal with the pressure effectively.
Visited August 2023
Moopen Dental Care has not yet replied.
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Review titled Horrible!
Rated 1 star out of 5
by Anonymous - Posted on 11 September 2023
Went in to get a filling, was all ok until the next day- the gum swelled up and tooth started to ooze puss…I can’t even explain the pain! Called the surgery they prescribed Metronidazole which is a serious medication, did not help one bit and then refused to fix it for free!!! Had to go emergency dentist, please do not go if you value your health!
Visited August 2023
Review titled Moopen Dental Care
Replied on 24 October 2023
Hello, We are sorry to hear of the experience you have had. Could you please email us, practice.manager@shamsmoopendentalpractice.co.uk so we can discuss this further. Kind regards Moopen Dental Care