Genix Healthcare Gloucester
Lister House, Station Road, Gloucester, GL1 1DHContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Genix Healthcare Gloucester.
Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Theresa Maria Bates - Posted on 05 July 2023
I had a check up and my dentist is absolutely brilliant, Ive been to this practice for a number of years and have no complaints. I also made a further appointment to see the hygenist who did a great job and my teeth looked so much whiter when the treatment was finished. The team here are really helpful and friendly, you are made to feel welcome. I used to have a bit of a dentist phobia but I dont worry any more which is great.
Visited June 2023
Genix Healthcare Gloucester has not yet replied.
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Review titled Friendly Staff
Rated 5 stars out of 5
by Anonymous - Posted on 29 June 2023
We recently visited Genix Gloucester and found the receptionist and the dentist professional and helpful. We did not have a long wait and every care was taken.
Visited June 2023
Genix Healthcare Gloucester has not yet replied.
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Review titled Tooth Extraction
Rated 4 stars out of 5
by Christopher Wykes - Posted on 11 June 2023
On this occasion I contacted the dentist because I had toothache. I was seen promptly, and was told that I had a badly decayed tooth which would have to be extracted, and I had this done. My only criticism is that it was a very painful procedure, and although I was given local anaesthetic, I am wondering if I could have been given more?
Visited June 2023
Genix Healthcare Gloucester has not yet replied.
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Review titled Botched work
Rated 1 star out of 5
by Michaela - Posted on 26 June 2023
Paid over £80 for 10minute emergency appointment (lost filling from 1 of the front teeth). Booked month later for permanent filling. Already mentioned that the temporary filling must have spilled over the other tooth as there was no gap left between the teeth. When the permanent filling was done, the filling was covering three (3) teeth (from the inner/back side). It wasn't mentioned why or what exactly was done and why I now don't have 2 gaps between my teeth. Also I realized, just when I left the Office, that the filling is too thick and in a way a bit, which I didn't notice while in the chair due to numbing. I came out of the toilet and told the receptionist who messaged it to the dentist, but dentist said I didn't tell her (because I wasn't sure after 40minutes with open mouth) and now she's on the meeting (aka lunch) and to book 10min appointment other day for polishing down! I took a whole day off work as my apt was at 12 and no other available then. I can't afford to miss work because of 10mins and my teeth would still be botched with no natural gaps. Very dissapointed.
Visited June 2023
Genix Healthcare Gloucester has not yet replied.
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Review titled Present Dentist is an improvement
Rated 3 stars out of 5
by Anonymous - Posted on 25 April 2023
A more experienced Dentist and showed in the treatment and completion of work. Hope I remain with this Dentist and she stays. Have had numerous Dentists over the years. The other problem is the booked time slots are too tight for the Dentists. Unfair on Dentists as impossible to complete some work within the slots. NHS payment must force Genix to create more slots for more payments?
Visited April 2023
Review titled Genix Healthcare Gloucester
Replied on 10 May 2023
Dear Patient, Thank you for taking the time to leave us with such valuable feedback. I understand you have seen numerous dentists over the years and I am sorry that this has affected you in any way. If you do prefer to see a certain dentist or the same dentist we are always happy for patients to request this at reception. If you would like to we can have a phone call to discuss your comments and if there is any way we can improve your experiences with us I would love the opportunity to do this. Kind regards Kristie Noble Practice Manager Genix Healthcare Gloucester
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Review titled Present Dentist is an improvement
Rated 3 stars out of 5
by Anonymous - Posted on 25 April 2023
A more experienced Dentist and showed in the treatment and completion of work. Hope I remain with this Dentist and she stays. Have had numerous Dentists over the years. The other problem is the booked time slots are too tight for the Dentists. Unfair on Dentists as impossible to complete some work within the slots. NHS payment must force Genix to create more slots for more payments?
Visited April 2023
Genix Healthcare Gloucester has not yet replied.
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Review titled very good
Rated 5 stars out of 5
by james zimbalatti - Posted on 17 March 2023
always very careful done what had to be done with no problems they alway give good advice and are gentle if you are a nervouse person
Visited March 2023
Review titled Genix Healthcare Gloucester
Replied on 10 May 2023
Dear James Zimbalatti, I appreciate the time you have taken to write us some positive feedback. I am glad your experience with us here at Genix Healthcare Gloucester was a good one and I am really excited to share this with my team here. Kind regards Kristie Noble Practice Manager Genix Healthcare Gloucester
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 01 April 2023
Staff are excellent, dentist excellent as was her assistant. No waiting for long, appointments are dealt with quickly and efficiently. Would definitely recommend Genix
Visited March 2023
Review titled Genix Healthcare Gloucester
Replied on 10 May 2023
Dear Patient, I am super pleased that you had a good experience with us here at Genix Healthcare Gloucester. We really value the feedback that people take the time to leave us. I am glad that you were able to be seen quickly and efficiently. Kind regards Kristie Noble Practice Manager Genix Healthcare Gloucester
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Review titled Amazing practice
Rated 5 stars out of 5
by Anonymous - Posted on 22 March 2023
I hade great experience at the practice, my dentist very professional and friendly. the staff are great and very helpful.
Visited March 2023
Review titled Genix Healthcare Gloucester
Replied on 10 May 2023
Dear Patient, Thank you for your lovely feedback. These positive comments always uplift the team here at Genix Healthcare Gloucester. Kind regards Kristie Noble Practice Manager Genix Healthcare Gloucester
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Review titled very friendly staff, fantastic practice.
Rated 5 stars out of 5
by Anonymous - Posted on 22 March 2023
visited the practice recently, and I had great experience, and the staff very nice and friendly. my dentist was great.
Visited March 2023
Review titled Genix Healthcare Gloucester
Replied on 10 May 2023
Dear Patient, I am so happy today that I have seen your positive comments about your experience at our dental practice. I appreciate your comments about our team here being nice and friendly that is always our aim to make patients feel as comfortable as possible. Kind regards Kristie Noble Practice Manager Genix Healthcare Gloucester