SpaMedica Gateshead
The Edge, Fifth Avenue, Team Valley Trading Estate, Gateshead, Tyne and Wear, NE11 0XAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Happy Patient
Rated 5 stars out of 5
by A Wilkie - Posted on 07 April 2023
A lovely friendly & helpful staff who all put you at your ease from minute you step inside the building. Every step of your journey from reception to being escorted back to waiting room by discharge nurse is explained & any questions answered. Operation itself went without incident & whole thing over in what seemed like no time at all. I was very nervous before my first op but was calmed by all staff who ensured my well-being. Second one went just as smoothly as first & I had no qualms this second time.
Visited March 2023
Review titled SpaMedica Gateshead
Replied on 19 April 2023
Hello, thank you for your 5-star review of SpaMedica. It's great to hear that you had such a positive experience with us and that our staff were friendly and helpful. Wishing you all the best for the future, from the SpaMedica team.
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Review titled Great practice.
Rated 5 stars out of 5
by John Blake - Posted on 19 March 2023
Staff were excellent. Very polite and clear to understand. Very helpful. Cups of coffee were available and could be made for me if I wished. Free. Felt very comfortable in the operating area and felt at ease during my procedure. Whole clinic was spotless.
Visited March 2023
Review titled SpaMedica Gateshead
Replied on 27 March 2023
Hi John, thank you very much for your 5-star review of SpaMedica. We’re really happy to hear you had such a great experience with us. Best wishes from the SpaMedica Team
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Review titled Would recommend
Rated 5 stars out of 5
by JOAN APEDAILE - Posted on 16 April 2023
It was excellent. Staff and doctors superb .Easy for me to get there, and only waited two weeks from eye test at opticians to going to Spamedica .Superb service thank you
Visited March 2023
Review titled SpaMedica Gateshead
Replied on 18 April 2023
Hi Joan, thank you for your 5-star review of SpaMedica. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Cataract removal
Rated 5 stars out of 5
by Mary Proudlock - Posted on 28 June 2023
I was very pleased with the quickness I received my pre-assessment and operation appointments. All the staff were very friendly and professional. Everything ran smoothly, everything was explained at each step of the procedure. I cannot get over how quick the operation was and pain free. Thank you to all the staff.
Visited March 2023
Review titled SpaMedica Gateshead
Replied on 06 July 2023
Hi Mary, thank you very much for your 5-star review of SpaMedica. It’s lovely to hear that our team took such great care of you. Your kind words have been passed on to them. Best wishes from the SpaMedica Team
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Review titled Excellent treatment
Rated 5 stars out of 5
by Ann Wells - Posted on 09 April 2023
Directions, access and parking were excellent. All staff from reception at the door to the surgeon who performed the procedure were friendly, supportive and explained the process clearly. I felt confident all the way through. Te post operative treatment was clearly explained and I had no subsequent problems. Thank you all, SpaMedica
Visited March 2023
Review titled SpaMedica Gateshead
Replied on 19 April 2023
Hello, thank you for your 5-star review of SpaMedica. It's great to hear that you had such a positive experience with us and that our staff were friendly and helpful. Wishing you all the best for the future, from the SpaMedica team.
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Review titled wonderful day
Rated 5 stars out of 5
by James Finney - Posted on 17 June 2023
Each time i visited Spar medica really well. I was kept informed of each stage.The result was wonderful and all my questions were answered before I had time to ask them.Can t wait to get the other eye done. See you all then. James Finney
Visited March 2023
Review titled SpaMedica Gateshead
Replied on 06 July 2023
Hi James, thank you for your 5-star review of SpaMedica. We’re so pleased to hear that you had such a great experience, and we look forward to welcoming you back to SpaMedica soon. Kind regards, the SpaMedica Team
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Review titled First class service
Rated 5 stars out of 5
by Herbert Ian Parratt - Posted on 09 March 2023
Could not fault any of the areas of my treatment from the reception to discharge.Everyone was very friendly and helpful in all aspects.
Visited March 2023
Review titled SpaMedica Gateshead
Replied on 09 March 2023
Hi Herbert, thank you for your 5-star review of SpaMedica Gateshead. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Outstanding Service
Rated 5 stars out of 5
by julie dinning - Posted on 13 April 2023
I cannot express how grateful I am to Spa Medica. Had my cataract surgery done 5 weeks ago and from start to finish an amazing, clean and friendly place. The difference in my sight is amazing. Heartfelt thanks goes out to all staff. Outstanding!!
Visited March 2023
Review titled SpaMedica Gateshead
Replied on 19 April 2023
Hello, thank you for your 5-star review of SpaMedica. It's great to hear that you had such a positive experience with us and that our staff were friendly and helpful. Wishing you all the best for the future, from the SpaMedica team.
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Review titled Excellent Practice
Rated 5 stars out of 5
by Anthony - Posted on 13 March 2023
Everything about this experience was top class, all the members of staff involved were both helpful and professional, the tests, checks and results were scrutinised and recorded and reported in great detail giving confidence that the outcome would be positive. For the most part appointments took place at the allotted time and feedback was first class. Lastly of course the actual procedure was carried out again, in a very professional manner, with everything being clearly explained at all stages and the surgeon, theatre staff, admitting nurse and discharge nurse all excelling in their roles.
Visited March 2023
Review titled SpaMedica Gateshead
Replied on 15 March 2023
Hi Anthony, thank you for your 5-star review of SpaMedica Gateshead. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Very satisfied
Rated 5 stars out of 5
by Anonymous - Posted on 22 February 2023
Whole procedure well organized and staff helpful .The staff from reception to the final briefing were very professional and kept you informed at all times
Visited February 2023
Review titled SpaMedica Gateshead
Replied on 23 February 2023
Hi there, thank you for your 5-star review of SpaMedica Gateshead. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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