SpaMedica Gateshead
The Edge, Fifth Avenue, Team Valley Trading Estate, Gateshead, Tyne and Wear, NE11 0XAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very professional
Rated 5 stars out of 5
by Anonymous - Posted on 12 September 2024
After getting my left cataract done I only waited just over 4 weeks for right to be done. I am delighted with the results and all staff deserve a pat on the back for their professionalism and ability to put patients at their ease. I cannot recommend SpaMedica enough and feel very confident about doing so. Thank you so much for all your care and attention.
Visited September 2024
SpaMedica Gateshead has not yet replied.
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Review titled Brilliant practice
Rated 5 stars out of 5
by Colin Jacobs - Posted on 20 September 2024
I was very nervous when I first went for assessment and again when I went for surgery but was soon put at ease. Don't know why I worried, the staff were friendly, helpful and professional from the greeting at the entrance right through to the discharge and follow up appointments. I have no hesitation in recommending this practice.
Visited September 2024
SpaMedica Gateshead has not yet replied.
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Review titled Clock watchers
Rated 1 star out of 5
by Anonymous - Posted on 04 October 2024
very poor experience. All was well until I got into the theatre. I tried to explain that I had hurt my back that morning and was in discomfort lying down. They simply were not interested and were rude and bullying and showed zero compassion. I was frightened by the hugely uncomfortable procedure and I felt I was treated like a customer at an Aldi check-out. It was clear to me they were under pressure to complete the process as quickly as possible and reacted badly to my situation.
Visited September 2024
SpaMedica Gateshead has not yet replied.
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Review titled Great experience
Rated 5 stars out of 5
by George Miller - Posted on 25 August 2024
From the moment I arrived I was well looked after couldn't fault the staff, very professional throughout 100%
Visited August 2024
SpaMedica Gateshead has not yet replied.
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Review titled Relaxing experience
Rated 5 stars out of 5
by Patricia - Posted on 13 August 2024
Had 2 cataracts removed very efficient no waiting pleasant staff Very good surroundings good experience would definitely recommend the Spa at Gateshead.
Visited August 2024
SpaMedica Gateshead has not yet replied.
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Review titled Fantastic Practice
Rated 5 stars out of 5
by June - Posted on 21 August 2024
My experience of SpaMedica Gateshead has been very positive. From my initial assessment, to both eyes having cataracts removed. Staff are really lovely and friendly, especially the staff that your family don't get to see from the waiting room, these are the staff who take care of you before, during and after your procedure, this includes helping you on and off the bed and taking you back to the waiting room. Post op advice was explained by both the staff after surgery and staff at the reception desk. Number is provided should you have any concerns or questions. I would highly recommend this practice.
Visited August 2024
SpaMedica Gateshead has not yet replied.
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Review titled Excellent Clinic
Rated 5 stars out of 5
by Michael McCann - Posted on 14 August 2024
I had a cataract removed 11th August, first class staff,most efficient with no waiting around ...the result was amazing,can't wait to get my other eye done ...I wouldn't hesitate to recommend this practice ..
Visited August 2024
SpaMedica Gateshead has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Joyce Hill - Posted on 09 August 2024
All of the staff were great . Thank you so much. I was made to feel very welcome. My experience was amazing.
Visited August 2024
SpaMedica Gateshead has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Sylvia baker - Posted on 11 August 2024
I got a prompt appt and had my first eye done at the Gateshead spa medica. Friendly, professional staff. Looking forward to getting my second cataract fixed
Visited August 2024
SpaMedica Gateshead has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Ian Sowerby - Posted on 12 August 2024
I would like to thank everyone at spa medica for the excellent way I was looked after starting with my assessment in May to the 2 procedures completed in august. All the staff were very professional,warm and friendly.I was fully informed of everything that was happening or going to happen. All my paperwork was checked, double checked, and triple checked making sure I was the correct person for that procedure. Thank you all again for your excellent professionalism.
Visited August 2024
SpaMedica Gateshead has not yet replied.
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