SpaMedica Chelmsford
Fenton House 85-89, New London Road, Chelmsford, Essex, CM2 0PPContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about SpaMedica Chelmsford.
Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 29 June 2023
It was so lovely every one was so nice,it did not matter who they were,every one was wonderful you cannot fault anything. It was just wonderful to come there.
Visited June 2023
Review titled SpaMedica Chelmsford
Replied on 11 July 2023
Hello, thank you for your 5-star review. It's great to hear that you had a wonderful experience with us! Wishing you all the best, from the SpaMedica team.
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Review titled Great practice
Rated 5 stars out of 5
by Carol Leaver - Posted on 30 June 2023
I had surgery for cataract yesterday. Obviously I was a bit nervous not having had it done before but I needn’t have worried. The staff were all warm and friendly and for me being able to listen to music (they have a radio playing) helped calm my nerves. The appointment was dead on time. I had a wait of about 40 mins while some drops took effect and the surgery only took 5 minutes, I thought I would be there for a lot longer but could leave as soon as I had seen a nurse explaining about post-cataract surgery. The whole experience couldn’t have been more than 1hr 30mins and I left with my husband who had been sitting waiting for me.
Visited June 2023
Review titled SpaMedica Chelmsford
Replied on 10 October 2023
Hi Carol, thank you very much for your 5-star review of SpaMedica Chelmsford. We understand that having eye surgery can sometimes make some people anxious, so we’re delighted to hear that our team were able to keep you well informed and put you at ease. Best wishes, SpaMedica.
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Review titled very efficient
Rated 5 stars out of 5
by Elizabeth Roe - Posted on 21 June 2023
I was nervous as this was my first cataract but the staff were reassuring and friendly. I was very impressed with the efficiency of the the service; the medical procedure runs like a well oiled machine. I have had no ill effects after the surgery.
Visited June 2023
Review titled SpaMedica Chelmsford
Replied on 11 July 2023
Hello, thank you for your 5-star review. It's great to hear that you had a positive experience with us and that our staff were able to reassure you. Warm regards, the SpaMedica team.
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Review titled Friendly, efficient & painless!
Rated 5 stars out of 5
by Debbie Lonsdale - Posted on 05 July 2023
Everyone so kind. Service very efficient. Operation so much better than I thought it would be. Really quick and painless. If you are feeling nervous, please don’t be.
Visited June 2023
Review titled SpaMedica Chelmsford
Replied on 11 July 2023
Hello, thank you for your 5-star review. It's great to hear that you had a positive experience with us and that our staff took good care of you. Warm regards, the SpaMedica team.
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 08 June 2023
Just had 2nd cataract procedure & so impressed with both procedures. Excellent conditions & all staff very professional, efficient, kind , helpful & sensitive both before, during & after surgery. I feel very fortunate to have access to Spamedica in Chelmsford.
Visited June 2023
Review titled SpaMedica Chelmsford
Replied on 11 July 2023
Hello, thank you for your 5-star review. It's great to hear that you had a positive experience with us and that our staff were so friendly and helpful. Warm regards, the SpaMedica team.
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Review titled These guys are organised
Rated 5 stars out of 5
by Stuart B - Posted on 01 July 2023
From arrival to discharge every staff member was courteous, friendly, assuring and knowledgeable. It ran like a precession watch. Thank you all
Visited June 2023
Review titled SpaMedica Chelmsford
Replied on 11 July 2023
Hello, thank you for your 5-star review. It's great to hear that you had a positive experience with us and that our staff took good care of you. Warm regards, the SpaMedica team.
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Review titled Poor people skills.
Rated 1 star out of 5
by B.Birch - Posted on 26 June 2023
Having been messed around in pre screening appointments (misinformation, empty scheduled appointments..) a cancellation slot in two days time appears after six months waiting. Unfortunately any questions or reiterating six month old information was met by tutting and rolling of eyes of the staff. Really odd experience and very unnerving. Fortunately other patients attending appointments were able to fill in the blanks and provide some form of understanding. Although grateful to the NHS for the operation, I would not return or use Spamedica in the future.
Visited June 2023
Review titled SpaMedica Chelmsford
Replied on 11 July 2023
Hello, thank you for your review of SpaMedica. We are very sorry to hear this and can understand your frustration. At SpaMedica, we aim to provide a 5-star service to all of our patients and we apologise that your experience did not meet these standards. We would like the opportunity to look into this - could you please share this with us via email: Feedback@spamedica.co.uk, including your full name, date of birth and contact number and a member of our team will get back to you. Warm regards, SpaMedica.
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Review titled Great Unit
Rated 5 stars out of 5
by Sue Reynard - Posted on 22 June 2023
I had NHS cataract surgery at this Private Clinic and count myself very lucky to be treated here. The whole experience was amazing from beginning to end. Every member of staff was very friendly and helpful and fully explained every step of the procedure. Very grateful for the opportunity to be treated here.
Visited June 2023
Review titled SpaMedica Chelmsford
Replied on 11 July 2023
Hello, thank you for your 5-star review. It's great to hear that you had a positive experience with us and that our staff were so friendly and helpful. Warm regards, the SpaMedica team.
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Review titled Good experience
Rated 5 stars out of 5
by Colin Cross - Posted on 21 June 2023
Another good experience having second eye surgery at the Chelmsford branch, kind, friendly and helpful staff, very clean in all departments and good clear advice after the operation. Still very glad I chose there to have my eye operations done
Visited June 2023
Review titled SpaMedica Chelmsford
Replied on 11 July 2023
Hello, thank you for your 5-star review. It's great to hear that you had a positive experience with us and that our staff were so friendly and helpful. Warm regards, the SpaMedica team.
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Review titled Great place, everything just perfect.
Rated 5 stars out of 5
by Aidan Duffy - Posted on 16 July 2023
I am very impressed and happy with the result. The staff couldn't have been more professional or friendly.
Visited June 2023
Review titled SpaMedica Chelmsford
Replied on 24 August 2023
Hello Aidan, thank you so much for your 5-star review of SpaMedica Chelmsford. We’re very happy you found our staff so professional and friendly. Wishing you all the best, SpaMedica.
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