SpaMedica Bedford
Bedford Heights, Brickhill Drive, Bedford, Bedfordshire, MK41 7PHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fantastic Patient Care & Efficiency
Rated 5 stars out of 5
by Mark Lay - Posted on 15 March 2023
I brought my elderly father for a cataracts operation. The administration staff, nurses and doctors were very welcoming and patient. The processes were swift and efficient and highly successful Great service all round.
Visited December 2022
Review titled SpaMedica Bedford
Replied on 16 March 2023
Hi Mark, thank you for your 5-star review of SpaMedica Bedford. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Excellent facility
Rated 5 stars out of 5
by Mrs R Scott - Posted on 07 December 2022
From the moment I was referred to Spa Medica in Bedford till I'd had the op the staff were always helpfull, cheerful and fully explained every step of the way. The facilities are welcoming, clean and ample free parking. Have no qualms about getting the second eye done. Thank you for the excellent service.
Visited December 2022
Review titled SpaMedica Bedford
Replied on 12 December 2022
Hi Mrs R Scott, thank you for your 5-star review of SpaMedica Bedford. We’re so pleased to hear that you had such a great experience, and we look forward to welcoming you back to SpaMedica soon. Kind regards, the SpaMedica Team
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Review titled Wonderful caring staff.
Rated 5 stars out of 5
by Kieran - Posted on 21 December 2022
From the first phone call, through to discharge after my Cataract Operation, everyone I came across at SpaMedica was wonderful. Not only giving first rate medical care, but also concerned that I was comfortable throughout and that I understood everything that was going to happen. I felt they cared for me as a person and the whole team worked well together. I just want to thank you for superb service and recommend you to anyone in need of a cataract operation.
Visited December 2022
Review titled SpaMedica Bedford
Replied on 22 December 2022
Hi Kieran, thank you for your 5-star review of SpaMedica Bedford. It’s great to hear that you would recommend us – this is indeed one of our biggest compliments. We wish you all the best for the future. Kind regards, the SpaMedica Team
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Review titled Excellent Set Up
Rated 5 stars out of 5
by Simon Clark - Posted on 22 December 2022
I was treated politely and efficiently by all the staff at SpaMedica in Bedford. I had the assessment on the Tuesday, and the surgery the following day. The entire staff treated me and everyone else with respect, and told me what will happen, and answered any questions I raised. Surgery was quick, and the total time I was with them on the day of surgery was less than an hour and a half. Excellent service by all, thank you all at SpaMedica, Bedford.
Visited December 2022
Review titled SpaMedica Bedford
Replied on 03 January 2023
Hi Simon, thank you very much for your 5-star review of SpaMedica Bedford. We’re really happy to hear you had such a great experience with us. Best wishes from the SpaMedica Team
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Review titled Excellent service
Rated 5 stars out of 5
by Jill Roberson - Posted on 12 November 2022
From first app. To having my cataract replaced was an amazing experience. The admin staff, nurses and surgeon were exemplary in their professionalism, knowledge and customer service.
Visited November 2022
Review titled SpaMedica Bedford
Replied on 16 November 2022
Hi Jill, thank you for your 5-star review of SpaMedica Bedford. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Positive Experience
Rated 5 stars out of 5
by Anonymous - Posted on 29 November 2022
I had my second cataract surgery in November 2022 &, as the first time, it was a very positive & successful experience. It was stress free & pain free. Everyone was organised , very kind & respectful. Fantastic team work. Many thanks!
Visited November 2022
Review titled SpaMedica Bedford
Replied on 30 November 2022
Hi there, thank you for your 5-star review of SpaMedica Bedford. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Great practice
Rated 5 stars out of 5
by Glennys Bray - Posted on 14 November 2022
Once I was referred for treatment there was no delay. I was seen very quickly and booked for my operation straight away. The premises were spotlessly clean and the staff friendly and helpful. My experience with this clinic was excellent.
Visited October 2022
Review titled SpaMedica Bedford
Replied on 16 November 2022
Hi Glennys, thank you for your 5-star review of SpaMedica Bedford. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled efficient operation
Rated 5 stars out of 5
by Anonymous - Posted on 08 October 2022
very pleased with the efficient way the whole procedure was carried out,from referral to operation and the precise way I received information.
Visited October 2022
Review titled SpaMedica Bedford
Replied on 02 November 2022
Hi there, thank you for your 5-star review of SpaMedica Bedford. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Fantastic service
Rated 5 stars out of 5
by Anonymous - Posted on 02 December 2022
It was absolutely fantastic from start to finish. Very efficient, absolutely spotless and all staff amazing. So friendly, helpful and all looked immaculately presented.
Visited October 2022
Review titled SpaMedica Bedford
Replied on 07 December 2022
Hi there, thank you for your 5-star review of SpaMedica Bedford. It’s great to hear you had an excellent experience with us. Kind regards, the SpaMedica Team
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Review titled Ok experience
Rated 5 stars out of 5
by Anonymous - Posted on 29 November 2022
Pre-assessment was fine and so was the cataract procedure. The aftercare was rubbish. A translator was organized, even though she wasn't requested. She was rude and acted as if she worked for king Charles. She also translated a question wrong. I felt faint after, whilst the nurse was talking to me and highlighted this several times that I feel anxious and faint and needed some air. I was ignored several times. The nurse came across as very patronizing. I have had one cataract done via the NHS at my local hospital and one at spa medica. I believe the only benefit of spa medica is the reduced waiting list otherwise the local hospital was much more caring and attentive. The pre-assessment and actual surgery were smooth and problem free.
Visited October 2022
Review titled SpaMedica Bedford
Replied on 30 November 2022
Hello there, thank you for your review of SpaMedica Bedford. We are sorry to hear this, however, your comments are greatly appreciated and will be taken on board by the team. Wishing you all the best for the future, from the SpaMedica team.
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