Croydon Talking Therapies
The Admin Building, Bethlem Royal Hospital, Monks Orchard Road, Beckenham, Kent, BR3 3BXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Tools to work with.
Rated 5 stars out of 5
by Dallas Churchill - Posted on 02 December 2022
I found Talking Therapy very helpful. It has supplied me with tools and strategies to help me.Very easily done on on the phone,with a kind supportive counsellor.Thank you.
Visited November 2022
Review titled Croydon Talking Therapies
Replied on 15 December 2022
Dear Dallas, thank you for writing about how helpful the therapy was from Croydon Talking Therapies Service. Your feedback has been passed to the service.
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Review titled Great CBT tools and support
Rated 5 stars out of 5
by Marsha - Posted on 24 November 2022
This was my first time using CBT. I would highly recommend Croydon Talking Therapies. I have learnt many coping strategies and tools for dealing with anxiety, stress and pain. The service was outstanding from the point of referral to attending my pre-assessment to the 6 weekly sessions. My therapist was excellent! Workbooks and worksheets shared to enhance my understanding and support my learning. I feel better equipped to handle stress and anxiety and have the confidence to continue using these methods/tools now and in the future.
Visited November 2022
Review titled Croydon Talking Therapies
Replied on 28 November 2022
Dear Marsha, Thank you for your recommendation of Croydon Talking Therapies. Pleasing to hear you now feel better equipped to handle stress and anxiety. This will be passed to the service for their feedback.
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Review titled Successful experience
Rated 5 stars out of 5
by Anonymous - Posted on 16 December 2022
I feel my experience with Croydon Talking Therapies has been very successful. I found my therapist informative and supportive. I also found Silvercloud very useful and will appreciate the continued access for 12 months.
Visited November 2022
Review titled Croydon Talking Therapies
Replied on 19 December 2022
Thank you for writing about your experience with Croydon Talking Therapies. This will be passed to the service for their feedback.
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Review titled Brilliant Service
Rated 5 stars out of 5
by Anonymous - Posted on 08 June 2023
Service was professional and efficiently run plus my therapist was wonderful. She equipped me with all the CBT techniques I needed to help me overcome severe depression. She also went over and above providing me with access to further advice and support
Visited November 2022
Review titled Croydon Talking Therapies
Replied on 12 June 2023
Thank you for writing about how Croydon IAPT has helped you overcome your depression. Your comment will be shared with the service for their feedback.
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Review titled Necessity
Rated 5 stars out of 5
by Anonymous - Posted on 27 October 2022
I found CBT important as a methodof understanding our thought process. Considering anxiety and worry comes through our thoughts, the therapies helped me gain a different perspective to my thought process and a way to deal with my worries and anxiety rather than avoidong them.
Visited October 2022
Review titled Croydon Talking Therapies
Replied on 28 October 2022
Thank you for leaving your comment about Croydon IAPT. This will be passed to them for their feedback.
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Review titled Very professional approach
Rated 5 stars out of 5
by Juan Carlos Camacho Rosales - Posted on 11 November 2022
I'm so glad that I got in touch with this service. The way my problem has been dealt with by the lady who was helping me was so professional and efficient. I strongly recommend this service.
Visited October 2022
Review titled Croydon Talking Therapies
Replied on 16 November 2022
Dear Juan Carlos, Pleased you got in touch with Croydon IAPT and pleasing to hear how your problem was dealt with. This will be passed to the service for their feedback.
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Review titled Changed my life
Rated 5 stars out of 5
by Antony - Posted on 01 November 2022
I can't tell you how grateful I am for this experience. It felt like I was learning something new about myself each week, as well as practical solutions that I could try out at home. Mags was incredibly caring and well prepared, there was never any need to go over previous notes, it felt like she knew me like a friend and was invested in my recovery. I've had periods of therapy before but this is the first time it felt like it really stuck, and has continued to have a positive impact on my life.
Visited October 2022
Review titled Croydon Talking Therapies
Replied on 07 November 2022
Dear Antony. thank you for leaving your feedback about your time with Croydon IAPT and explaining the positive impact it has had on your life. Your comment will be passed to them.
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Review titled Good system and tools
Rated 5 stars out of 5
by Anonymous - Posted on 09 November 2022
I had online therapy to help me get through long term anxiety and stress of being unemployed. I worked through modules over the course of 6 weeks or so. I was assigned a therapist who would provide weekly feedback. There is plenty of useful information to help understand emotions and feelings. Plus the system provides tools like a journal, emotion tracking and more which are very useful
Visited October 2022
Review titled Croydon Talking Therapies
Replied on 10 November 2022
Thank you for describing how the online therapy you undertook at Croydon IAPT has helped you understand your emotions and feelings. This will be passed to Croydon IAPT for their feedback.
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Review titled Definitely recommend
Rated 5 stars out of 5
by Anonymous - Posted on 19 June 2023
I’ve never used Croydon Talking Therapies before and I was rather sceptical of starting sessions as I wasn’t sure that I’d be able to get the outcome that I wanted. However I am so happy with the progress that I made over my 12 sessions. I self referred and the process was really easy and I was kept well informed. My therapist was patient, easy to talk too and made sure I always knew what was planned for upcoming sessions and what we had covered in previous ones. They didn’t make me feel silly at all for any of my thoughts and concerns and put me at ease. It was quite sad to say goodbye at the end! The sessions were all online, at a suitable time for me and started punctually. There are so many tools and tips that I have taken away from these sessions and can continue to apply to my everyday life. It was challenging but if you are willing to put the hard work in then I would definitely recommend this to anyone who is considering using this service.
Visited October 2022
Review titled Croydon Talking Therapies
Replied on 26 June 2023
Dear Patient. Thank you for writing about your scepticism about using Croydon IAPT and of your progress having used them. Thank you also for your recommendation of the service to others. Your comment will be forwarded to the service for their feedback.
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Review titled The best experience
Rated 5 stars out of 5
by Anonymous - Posted on 27 November 2022
From the beginning of my sessions I felt heard and all excercises were easy complete and I ve made great progress thank you so much to my therapist( not sure if its ok to mention names) amazing service!
Visited October 2022
Review titled Croydon Talking Therapies
Replied on 28 November 2022
Thank you for writing about your experience and of the progress you have made. Your thanks will be passed to the service for their feedback.
Information supplied by South London and Maudsley NHS Foundation Trust