Croydon Talking Therapies
The Admin Building, Bethlem Royal Hospital, Monks Orchard Road, Beckenham, Kent, BR3 3BXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great experience with Iapt Croydon Talking Therapies
Rated 5 stars out of 5
by Ebru - Posted on 26 February 2023
I was diagnosed with severe chronic depression and anxiety at a very young age. I have had several therapies including CBTs, counseling and talking therapies at different places. I can confidently say that my therapist from Croydon Talking Therapies (Iapt) was the number one for me, alongside with one other therapist I had in the past. My therapy with Iapt this time was high intensity Cbt for an extended period which felt like what I really needed was a longer period and intensive therapy a very long time ago. My therapist has been very professional and empathetic person. My therapist cared a lot and was a great listener. In all my previous therapies, there has been some subjects I did not even bother to bring up because I thought they would not understand me due to cultural differences. But with my therapist at Iapt I did not even feel the need to hold back, I could easily talk to my therapist about anything and everything. My therapist thought me several techniques for managing worry and rumination including worry postponement and present moment focus. My therapist also helped me to learn a lot about depression and anxiety and how my past experiences influence depressed thinking and behavior. I would highly recommend Iapt to everyone suffering from depression and anxiety.
Visited January 2023
Review titled Croydon Talking Therapies
Replied on 08 June 2023
Dear Ebru, Thank you for writing so highly about your experience of using Croydon IAPT, about your therapist in particular and for your recommendation of the service. Your comment will be passed to the service for their feedback.
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Review titled Great help
Rated 5 stars out of 5
by Liban - Posted on 27 March 2023
Greatly helped me to figure out how to get out of hole I dig into myself. The therapist was very caring, encouraging, always professional and showed they knew what they were doing.
Visited January 2023
Review titled Croydon Talking Therapies
Replied on 08 June 2023
Dear Liban Thank you for sharing how Croydon IAPT helped you figure things out and how you experienced your therapist. Your comment will be passed to them for their feedback.
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Review titled Great experience
Rated 5 stars out of 5
by Ade Hassan - Posted on 30 January 2023
My experience with croydon talking therapy was very helpful and beneficial, my therapist was very welcoming, attentive and was willing to assist me get the help I needed. Overall it was a great experience, I'm leaving knowing I have a better knowledge about myself and also, I feel way better than when I started therapy..
Visited January 2023
Review titled Croydon Talking Therapies
Replied on 21 February 2023
Dear Ade, Thank you for writing about your experience with Croydon Talking Therapy Service and saying how helpful it has been for you. This will be sent to them for their feedback.
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Review titled Brilliant service
Rated 5 stars out of 5
by Anonymous - Posted on 20 February 2023
My doctor advised me to self-refer to Croydon Talking Therapies and I think it was the best decision. My therapist was a person I met during a very difficult time in my life when I was struggling with stress and anxiety. My therapist was excellent. Very helpful, supportive and understanding. I am incredibly grateful for the help I received and for the way I was treated. During the session, I felt like I was talking to a friend who doesn't judge me, just wants to help me. Thank you for this.
Visited January 2023
Review titled Croydon Talking Therapies
Replied on 21 February 2023
Thank you for providing us with this feedback and for your thanks which will be sent to Croydon IAPT.
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Review titled Life changing experience
Rated 5 stars out of 5
by Anonymous - Posted on 15 March 2023
I wasn’t sure how it would go or if I’d be receptive especially seeing a man that looked like me on the other (ethnic background) end but it turned out to be exactly what I needed. To be a man of colour where sharing feelings and discussing mental health is almost a taboo, it was a pleasant experience and I benefited greatly from it. I wouldn’t be where I am today without this support.
Visited December 2022
Review titled Croydon Talking Therapies
Replied on 08 June 2023
Thank you for writing about your experience of using Croydon IAPT and of your initial misgivings. Your comment will be passed to the service for their feedback.
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Review titled Amazing practice and sessions
Rated 5 stars out of 5
by niall plume - Posted on 28 February 2023
The worker/therapist was very helpful and understanding about the situation that was in. And gave me good tools to make me feel better, couldn't ask for better practice and service would recommend.
Visited December 2022
Review titled Croydon Talking Therapies
Replied on 08 June 2023
Dear Niall Thank you for your comment and recommendation of the service. This will be passed onto them for their feedback.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 23 December 2022
I received therapy for my long term OCD. My therapist was very kind and understanding and explained everything very well. I now understand my OCD and have the tools to cope and I feel more positive. I am so grateful to the therapist and the service.
Visited December 2022
Review titled Croydon Talking Therapies
Replied on 30 December 2022
Thank you for writing about how your therapist at Croydon Talking Therapies has helped you with your OCD. Your comment will be sent to the service for their feedback.
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Review titled Practical Examples
Rated 4 stars out of 5
by Anonymous - Posted on 26 March 2023
I enjoyed the examples or testimonials available on the course. They really got me thinking about how I react in situations, my triggers and helpful ways to control my anxiety. I particularly like the meditation clips available. They help me unwind when I needed to.
Visited December 2022
Review titled Croydon Talking Therapies
Replied on 08 June 2023
Thank you for writing about what you found helpful about your engagement with Croydon IAPT. This will be passed to the service for their feedback.
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Review titled Really great sessions
Rated 5 stars out of 5
by Pete - Posted on 22 February 2023
These sessions were just what i needed to help me understand, process and address my emotions and thoughts. My therapist was really great - very professional and explained everything to me very clearly so that i can understand it. The sessions were well structured and my outcome goals were set out early on so i have something to work towards. Now i feel really good and motivated to keep doing better.
Visited December 2022
Review titled Croydon Talking Therapies
Replied on 08 June 2023
Dear Pete Thank you for writing about your sessions and how they helped you address your emotions and thoughts. Your comment will be passed to the service for their feedback.
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Review titled Good experience
Rated 5 stars out of 5
by Anonymous - Posted on 30 December 2022
I was impressed by how quickly my treatment was organised and each step was clearly explained to me. I felt well cared for and thought that the support provided was excellent. All of the practitioners I spoke to well very helpful, especially my therapist.
Visited November 2022
Review titled Croydon Talking Therapies
Replied on 30 December 2022
Thank you for letting us know how positive your experience was of Croydon Talking Therapies and how well cared for you felt. This will be passed to the service for their feedback.
Information supplied by South London and Maudsley NHS Foundation Trust