Croydon Talking Therapies
The Admin Building, Bethlem Royal Hospital, Monks Orchard Road, Beckenham, Kent, BR3 3BXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 08 August 2023
I received professional support during a difficult period of my life. Very attentive and polite staff. I can safely recommend it to anyone who needs psychological help.
Visited June 2023
Review titled Croydon Talking Therapies
Replied on 21 September 2023
Dear patient, Thank your for making your comment and for your recommendation of Croydon Talking Therapy service. This will be passed to the service for their feedback.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 06 July 2023
My experience at first was thinking was not for me. However my therapist was very supportive and patient with me and helped me through my struggles. Focusing on myself and doing the homework that helped as well
Visited June 2023
Review titled Croydon Talking Therapies
Replied on 17 July 2023
Thank you for leaving your comment about Croydon IAPT. This will be passed to the service for their feedback.
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Review titled Targeted support
Rated 5 stars out of 5
by Anonymous - Posted on 06 July 2023
I was experiencing debilitating panic symptoms which was impacting my work life. I self referred and was given an appointment very quickly. My counsellor was very knowledgeable and supportive. I was given the coping strategies I need to manage my panic symptoms and she really helped me understand the mechanism and come to terms with it all. I highly recommend this service.
Visited June 2023
Review titled Croydon Talking Therapies
Replied on 17 July 2023
Thank you for commenting about your experience of Croydon IAPT. Your recommendation is appreciated and your comment sent to the service for their feedback.
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Review titled Really Helpful App and Support
Rated 5 stars out of 5
by Anonymous - Posted on 19 July 2023
The Silvercloud app/programme is really easy to use with lots of helpful modules to work through. Having a supporter is also invaluable! I loved that I could do it in my own time and learnt so much that was useful. Highly recommended.
Visited June 2023
Review titled Croydon Talking Therapies
Replied on 21 September 2023
Dear patient, Thank you for commenting on Croydon IAPTS Silvercloud app/programme and for your recommendation. This will be passed to the service for their feedback.
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Review titled Extremely helpful
Rated 5 stars out of 5
by Katherine - Posted on 25 June 2023
Unsure at first if I would benefit from talking therapy, I found it to be extremely helpful. They were understanding & patient with me & helped me complete tasks to achieve goals set to my current situation. With a weekly call they were always happy to talk about any worries or concerns I may have and answers any questions. I now have the tools & information to help me resolve & better my mental health on my own when required. Really helpful. Thank you.
Visited June 2023
Review titled Croydon Talking Therapies
Replied on 26 June 2023
Dear Katherine, Thank you for writing about your experience of using Croydon IAPT and how helpful you found it. Your comment will be shared with them for their feedback.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 06 July 2023
My experience at first was thinking was not for me. However my therapist was very supportive and patient with me and helped me through my struggles. Focusing on myself and doing the homework that helped as well
Visited June 2023
Review titled Croydon Talking Therapies
Replied on 17 July 2023
Thank you for writing about your experience of using Croydon IAPT. Your comment will be forwarded to the service for their feedback.
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Review titled Very helpful
Rated 5 stars out of 5
by Suzie - Posted on 25 August 2023
I suffer from bad anxiety, depression, low self-esteem, etc... I was anxious to talk to someone new, I find it difficult to open up, and did not know what to expect, but my psychological practitioner was very friendly, understanding, and knowledgeable, so he made my experience quite easy. I was sad when my service came to the end, but I learned valuable things that I can use in my day to day life.
Visited May 2023
Review titled Croydon Talking Therapies
Replied on 21 September 2023
Dear Suzie, Thank you for making your comment about Croydon Talking Therapy Service and explaining you now have things you can use in your everyday life to manage your experiences. This will be passed to the service for their feedback.
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Review titled Fantastic care and support
Rated 5 stars out of 5
by Steve C - Posted on 19 May 2023
I have been wonderfully fortunate to receive excellent care from Croydon Talking Therapies. My therapist took time to know my issues and helped me to work through them so that i could see a way forward and plan to keep tackling life. My feelings of anxiety (severe) and depression have eased massively and my outlook on life, relationships and why i do the things i do are far more informed. So grateful for this intervention in my life and will always be indebted to the professionalism of my therapist. Thank you.
Visited May 2023
Review titled Croydon Talking Therapies
Replied on 08 June 2023
Dear Steve, Thank you for writing about the excellent care you received from Croydon IAPT and how it has helped you work through your issues. Your thanks will be passed on to the services for their feedback.
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Review titled Brilliant service
Rated 5 stars out of 5
by Anonymous - Posted on 30 June 2023
I was sceptical about how much therapy would help me, but it turned out to be brilliant. I couldn't have got through the last couple of months without it. I learnt so many things that helped me to cope.
Visited May 2023
Review titled Croydon Talking Therapies
Replied on 17 July 2023
Thank you for writing about your misgivings about therapy and how you have found it has helped you cope. Your comment will be forwarded to the service for feedback purposes.
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Review titled Thoughtful and responsive
Rated 5 stars out of 5
by Elizabeth Fitzpatrick - Posted on 24 June 2023
I came to my first session with what I think were called moderate to severe symptoms of anxiety and low mood. My therapist took her time to get to know me and my main issues. She introduced me to several tools which I introduced into my weekly living. A particular breakthrough for me came when she clarified for me the different presentations of worry, rumination and low mood - the three were so intertwined for me that I found it hard to describe what I was feeling and which tool to use. I have learned through the direction she provided about the importance of practice - of regularly using the techniques she taught me. The booklet I was given describing some of the techniques was very helpful, and I still have and use it. My treatment took place as the days were getting lighter, something that has always helped lift my mood. The test of how well I have engaged with what I have been given, will I think come in the autumn as days get noticeably shorter. I would like to thank my therapist for her support - it really has made a difference.
Visited May 2023
Review titled Croydon Talking Therapies
Replied on 26 June 2023
Dear Elizabeth. Thank you for writing about your experience of using Croydon IAPT. Your comments about the service and your thanks to your therapist for her support will be passed to Croydon IAPT for their feedback.
Information supplied by South London and Maudsley NHS Foundation Trust