Croydon Talking Therapies
The Admin Building, Bethlem Royal Hospital, Monks Orchard Road, Beckenham, Kent, BR3 3BXContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Croydon Talking Therapies.
Reviews
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Review titled Great practitioner
Rated 5 stars out of 5
by Lauren - Posted on 06 December 2023
My 6 week sessions have been incredibly helpful in helping me manage my stress and anxiety. Although apprehensive at first, I am really pleased I reached out as I feel like talking things through with a professional who has given me simple tools to feel more in control has really set me up for success in managing my mental health going forward. My practitioner was incredibly easy to talk to & her calming presence was really wonderful. Thank you so much.
Visited November 2023
Review titled Croydon Talking Therapies
Replied on 07 December 2023
Dear Lauren, Thank you for writing about how you found Croydon IAPT helpful in managing your stress and anxiety. Your comment will be passed on to the service for their feedback.
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Review titled Great support
Rated 4 stars out of 5
by Anonymous - Posted on 02 February 2024
I have found my sessions very helpful. My assigned practitioner was so patient and understanding of how I was feeling. I have found the service invaluable and would definitely recommend it to others.
Visited November 2023
Review titled Croydon Talking Therapies
Replied on 07 February 2024
Dear Patient, Thank you for writing about your practitioner being patient and understanding and how Croydon Talking Therapies has been so helpful to you. Your recommendation to others is welcome and your comment will be passed to the service for their feedback.
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Review titled Wonderful experience
Rated 5 stars out of 5
by Anonymous - Posted on 06 December 2023
It was so good to have the combination of being able to talk about worries regarding work and also receiving useful recommendation about employment and possible career options. My counsellor was so helpful and encouraging, and I always left our sessions feeling ready and excited to try out the options we discussed!
Visited November 2023
Review titled Croydon Talking Therapies
Replied on 07 December 2023
Dear Patient Thank you for explaining your experience of using Croydon IAPT. Your comment will be passed to the service for their feedback.
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Review titled Highly recommend Talking Therapies
Rated 5 stars out of 5
by Amy - Posted on 13 November 2023
I had a great experience with Talking Therapies, and really feel after completing my sessions that this has resulted in a significant improvement in my social anxiety. My therapist took the time to really listen and understand the issue and work with me on a number of exercises to improve this, challenging my thinking and ensuring I was making progress week on week. I wouldn’t hesitate to recommend the service to a colleague or friend in need of CBT to help them treat a particular issue.
Visited November 2023
Review titled Croydon Talking Therapies
Replied on 14 November 2023
Dear Amy Thank you for writing about your experience of Croydon Talking Therapies and for your recommendation to others. This will be passed to the service for their feedback.
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Review titled HiCBT
Rated 5 stars out of 5
by P_M_ - Posted on 29 November 2023
HiCBT has been a revelation for me. For the best part of 49 years I’ve silently struggled with Anxiety, Depression and have felt caged-in by Ocd. A mental health Crisis brought me here – to Croydon IaPT Talking Therapies – but treatment has helped me, finally, to see a way out of this. My Therapist has been amazing. A great listener, investigator and explainer. The tools used to identify my cognitive and behavioural issues made complete sense and the techniques used to address those were tailored for my needs - in fact this whole process felt more like a collaboration than a regular Clinician–Patient relationship. I consider myself very fortunate for the support I have received and am forever grateful.
Visited November 2023
Review titled Croydon Talking Therapies
Replied on 07 December 2023
Dear P M thank you for explaining how Croydon IAPT has helped you see a way out of your situation and for the comments about your therapist. This has been passed on to the service for their feedback
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Review titled Very useful tools
Rated 5 stars out of 5
by Camilla Hayes - Posted on 19 December 2023
Really helped me regulate my thoughts and physical responses during a very difficult time. Got me over the worst
Visited November 2023
Review titled Croydon Talking Therapies
Replied on 11 January 2024
Dear Camilla, Thank you for commenting about how helpful Croydon Talking Therapies was at that difficult time. Your comment will be passed to the service for feedback purposes.
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Review titled Amazing service
Rated 5 stars out of 5
by Samantha Ellis - Posted on 09 November 2023
This service has changed my life. I struggled for 40+ years trying to process the reasons for my childhood trauma and abuse. Having received EMDR during these sessions, plus some CBT, had such an impact on my mental health. I'm more confident, less anxious and happier! I'd recommend this to anyone who has C-PTSD. Thank you for a great service and an amazing Therapist.
Visited November 2023
Review titled Croydon Talking Therapies
Replied on 13 November 2023
Dear Samantha, Thank you for writing about how Croydon Talking Therapies has changed your life and for your recommendation of the service to others. Your comment will be sent to the service for their feedback
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Review titled Positive Experience
Rated 5 stars out of 5
by Anonymous - Posted on 25 March 2024
I had heard of CBT and had a very limited understanding of what it entailed. However, my experience was very enlightening and positive. It challenged me in ways I had not expected, particularly with some of the testing exercises and helped me to understand the benefits of exposure and confronting your fears, anxieties and worries.
Visited November 2023
Review titled Croydon Talking Therapies
Replied on 05 April 2024
Dear Patient, Thank you for sharing your experience of Croydon Talking Therapies. Your comment will be passed to the service for their feedback.
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Review titled Feel good about yourself
Rated 5 stars out of 5
by Daniel Fisher - Posted on 07 November 2023
Talking Therapies taught me no matter how overwhelming your to do list is, A little each day will get you there eventually, and make you feel better.
Visited October 2023
Review titled Croydon Talking Therapies
Replied on 13 November 2023
Dear Daniel, Thank you for this reflection on what you have gained from Croydon Talking Therapies. This comment will be passed to the service for their feedback.
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Review titled Great short-term service
Rated 5 stars out of 5
by Anonymous - Posted on 01 January 2024
My therapist helped me deal with my low mood & anxiety by understanding my struggles/symptoms and then recommending techniques to help manage them. The therapy felt quite tailored, with each session allowing time to add any ad-hoc items to the agenda, and my therapist genuinely checked that I understood and was benefiting from the techniques.
Visited October 2023
Review titled Croydon Talking Therapies
Replied on 11 January 2024
Dear Patient, Thank you for making this comment about the service and how your therapist assisted you. This will be passed to the service for their feedback.
Information supplied by South London and Maudsley NHS Foundation Trust