Wickersley Pharmacy
MORTHEN GROUP PRACTICE, 2 MORTHEN ROAD, ROTHERHAM, SOUTH YORKSHIRE, S66 1EUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Beyond belief now
Rated 1 star out of 5
by John F - Posted on 02 October 2024
Really gone downhill over the last year or so, always having to wait 5 working days to get prescriptions, then having to wait in queues for 10 minutes or more. Final straw today - emergency prescription for pain relief on Monday, Dr sent it straight through, queued 10 minutes today (Wednesday) and prescription not ready for another few days even though they have had it since Monday - don't worry, let people suffer in pain until you sort your act out!!!!
Visited October 2024
Wickersley Pharmacy has not yet replied.
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Review titled What has happened to Wickersley pharmacy
Rated 1 star out of 5
by Karen - Posted on 09 September 2024
Perscriptions never ready over five working days .At least 30 minutes in a que to collect Perscription. No text to say Perscription is ready to collect. Unable to raise anyone on the telephone to ask if Perscriptions are ready to collect. Running out of medication in some instances because Perscription’s are taking so long to be filled. I’ve been going to this pharmacy for the last five years and I’ve never known anything like it . The service was exemplary. Now it looks like they have a back log and they can’t seem to catch up . There doesn’t seem to be any organisation and now there swamped. The chemist who used to be there were so efficient now there’s plenty of people there but nothings getting done needs sorting out asap .
Visited August 2024
Wickersley Pharmacy has not yet replied.
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Review titled Dishonest
Rated 1 star out of 5
by Julie - Posted on 10 August 2024
Emergency nomad prescription was sent over at 4.30pm Friday from doctors.Was told it would be ready Saturday . Went to collect (normally delivered) was told could only give me boxes of tablets ( now carers not able to give dad) said ok because he hadn't got any . Started to make up one tablet missing. Tried ringing no answer. Drove back. Said they couldn't give me them unless I fetched bag and tablets back. Drove back home picked them up and drove back. Took bag off me then said here they are on top. The tablets had been checked three times at home by 2 different people. I told him this he just smirked at me. There was 3 other people there with same issue.
Visited August 2024
Wickersley Pharmacy has not yet replied.
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Review titled Rude
Rated 2 stars out of 5
by Anonymous - Posted on 12 January 2024
Was stood waiting to be served maybe a good 10 minutes, the staff were all doing something but had all seen me stood there, some had even served other people and not 1 of them had the decency to even acknowledge me. I found this incredibly rude, just a simple "sorry, won't be long" would have been sufficient.
Visited January 2024
Wickersley Pharmacy has not yet replied.
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Review titled Amazing fast service
Rated 5 stars out of 5
by Anonymous - Posted on 09 February 2024
Went in after waiting in a&e for 5 hours. Pharmacist on duty was helpful answered my questions about the infection I had. He got my prescription ready under a minute super fast. Amazing service I am so grateful.
Visited January 2024
Wickersley Pharmacy has not yet replied.