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WELL

BROOKFIELD HC , MAIN ROAD, BOLTON-LE-SANDS, CARNFORTH, LANCASHIRE, LA5 8DH

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Patient ratings and reviews

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Reviews

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  1. Review titled very disappointed and angry

    Rated 1 star out of 5

    by Anonymous - Posted on 18 November 2022

    Arrived for our Covid jabs on 17th Nov after waiting about 4 weeks since booking. Then 2 days ago I got an email reminder but didn't need it as we had not forgotten. It was a 30 mile round trip for us and on a very wet day. When we got there we were told no jabs were taking place due to staff shortages. Will not use this pharmacy ever again.

    Visited November 2022

    Report as unsuitable

    Review titled WELL

    Replied on 08 March 2023

    Hello, Thank you for your feedback; please accept my apologies that your experience had fallen below the high standards you should be able to expect when you visit a Well Pharmacy. The Regional and Area Operations Managers responsible for this pharmacy were informed so that they could address your experience with the pharmacy team. Thank you once again for taking the time to share your feedback. Kind regards, Well Customer Operations Team

    Report as unsuitable