WELL
11/13 JUNCTION ROAD, LONDON, N19 5QTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled bad practice
Rated 1 star out of 5
by Anonymous - Posted on 07 November 2023
Very long waiting times - typicallg takes 20-25 mins to get a perscription they say is ready to collect. Often gets confused with the online Well system so sometimes they are unable to give you your medication. Not very good at general medical advice
Visited October 2023
Review titled WELL
Replied on 10 November 2023
Hello, Thank you for your feedback, we are very sorry to hear of your recent experience when visiting one of our well pharmacies, this is not the kind of service we expect our customers to receive. I just want to assure you that the branch area manager and regional operational manager do have visibility of this and will address this with the pharmacy directly. If you do need to get in touch then please email hello@well.co.uk with the pharmacy name and address in the subject bar. Thank you once again for your feedback and please accept our sincerest apologies once more. Kind Regards, Well Customer Operations Team
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Review titled excellent pharmacy
Rated 5 stars out of 5
by rinapaul - Posted on 04 October 2023
Well pharmacy in Archway have always supplied my prescriptions efficiently. And they are always friendly and helpful
Visited September 2023
Review titled WELL
Replied on 06 October 2023
Hello, Thank you for sharing your positive experience with us. The branch area manager and regional operations manager has visibility of this review so will congratulate the team. Thank you once again for sharing your feedback with us. Kind Regards, Well Customer Operations Team