WELL
11 GRANGEWAY, RUNCORN, CHESHIRE, WA7 5LYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great pharmacy
Rated 5 stars out of 5
by Jacqueline - Posted on 04 January 2024
The staff are amazing they go above and beyond very helpful polite always happy to help. They are under so much pressure but always happy to help and point you in the right direction.
Visited January 2024
Review titled WELL
Replied on 26 January 2024
Hi Jacqueline, Thank you for taking the time to share your positive experience with us. We just want to assure you that the branch area manager and regional operations manager have visibility of these reviews, so they will be able to congratulate the team. Thank you once again for sharing your feedback with us. Kind Regards, Well Customer Operations Team
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Review titled Unreliable Chemist
Rated 1 star out of 5
by Anonymous - Posted on 20 June 2023
3 days to get a prescription ready is inexcusable. This is the 3rd time this has happened trying to get prescriptions from this Chemist. I have now changed chemists. Something needs to be done about their poor performance
Visited June 2023
Review titled WELL
Replied on 03 July 2023
Hello, Thank you for your feedback; please accept my apologies that your experience has fallen below the high standards you should be able to expect when you visit a Well pharmacy. The Regional and Area Operations Managers responsible for this pharmacy have been informed so that they can address your experience with the pharmacy team. Please accept my apologies again and thank you for taking the time to share your concerns. If you wish to discuss this further, please contact us by emailing hello@well.co.uk. Kind regards, Well Customer Operations Team