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Swan Pharmacy

SWAN SURGERY, NORTHGATE STREET, BURY ST EDMUNDS, IP33 1AE

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Swan Pharmacy.


Reviews

Displaying 1 to 10 of 11

  1. Review titled Great practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 20 August 2024

    I came to the pharmacy with a leg injury that was affecting my ability to walk and they tended to it in a very professional manner

    Visited August 2024

    Report as unsuitable

    Swan Pharmacy has not yet replied.


  2. Review titled Really Good Pharmacy

    Rated 5 stars out of 5

    by Anonymous - Posted on 20 August 2024

    Came to this pharmacy for the first time about a week a go and I felt really happy with the service, the girl who served me was really lovely, friendly and helpful. I'm for sure coming back. Thanks everyone

    Visited August 2024

    Report as unsuitable

    Swan Pharmacy has not yet replied.


  3. Review titled Never answer the phone

    Rated 1 star out of 5

    by Anonymous - Posted on 09 July 2024

    I am trying to call to ask if my prescription has been received and ready. The phone is left to ring and ring. No one will answer.

    Visited July 2024

    Report as unsuitable

    Swan Pharmacy has not yet replied.


  4. Review titled Thank you

    Rated 5 stars out of 5

    by Anonymous - Posted on 12 March 2024

    I needed antibiotics following diagnosis of a debilitating urine infection in late pregnancy whilst on holiday and 200 miles away from home. My husband and I tried other pharmacies who did not have the prescription available / did not pick up the ‘phone, but Swan Pharmacy took our call immediately, ensured the antibiotics were available and filled the private prescription at cost - a huge thank you to Swan Pharmacy for being so kind, professional and responsive at such a stressful time.

    Visited March 2024

    Report as unsuitable

    Swan Pharmacy has not yet replied.


  5. Review titled Terrible service

    Rated 1 star out of 5

    by Anonymous - Posted on 27 December 2023

    Desperate to check if my prescription was ready I rang for 6 hours and no one answered the phone. I couldn’t get to the pharmacy so was relying on someone else who was having to arrange care for their children to go pick it up for me. To avoid a needless journey at Christmas the least they could have done was pick up the phone. Needless to say I didn’t get my essential medication because then no one was available and couldn’t even arrange a taxi to collect it. Thank you so much Swan Pharmacy. You outdid yourselves this time!

    Visited December 2023

    Report as unsuitable

    Swan Pharmacy has not yet replied.


  6. Review titled Good pharmacy

    Rated 4 stars out of 5

    by Anonymous - Posted on 10 March 2023

    First time I come to this pharmacy and the service was so fast, very friendly staff as well, will for sure come back next time I need meds or even some pharmacy advise!!

    Visited March 2023

    Report as unsuitable

    Swan Pharmacy has not yet replied.


  7. Review titled Amazing service

    Rated 5 stars out of 5

    by Anonymous - Posted on 13 February 2023

    Well done to this pharmacy team who is always happy and ready to help. Never had a problem with this pharmacy and i've been coming here for years and years.

    Visited February 2023

    Report as unsuitable

    Swan Pharmacy has not yet replied.


  8. Review titled Great service!

    Rated 5 stars out of 5

    by Anonymous - Posted on 13 February 2023

    I went into the pharmacy today to collect my prescription, which I had forgot to order, the pharmacy where so helpful and told me exactly what I needed to do. I went to the dispensary who spoke to the pharmacy and they did the prescription right away. I could not be more greatful

    Visited February 2023

    Report as unsuitable

    Swan Pharmacy has not yet replied.


  9. Review titled great service

    Rated 4 stars out of 5

    by Anonymous - Posted on 13 February 2023

    very prompt service and very friendly and helpful staff. i went to get advise and was very well looked after, i would definately recommend this pharmacy.

    Visited February 2023

    Report as unsuitable

    Swan Pharmacy has not yet replied.


  10. Review titled Excellente service

    Rated 5 stars out of 5

    by Anonymous - Posted on 23 December 2022

    Very friendly and very fast and good service, defo coming back and gonna advise family and friends to come to this chemestry!!

    Visited December 2022

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    Swan Pharmacy has not yet replied.