Rosedale Pharmacy
Rosedale Surgery, 3 Ashburnham Way, Lowestoft, Suffolk, NR33 8LGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Awful
Rated 1 star out of 5
by Anonymous - Posted on 22 April 2024
Never, ever have I walked in here and had a simple prescription collection. Every time I order my meds I wonder what will happen this time even though I order well within the time frames. Constant missed and not signed off medication resulting in numerous trips back and forth - which working full time myself I do not have the time for. It’s a shambles. The staff think that their perspex wall stops customers hearing what they are saying. So rude and discompassionate. After many months of rubbish service I will now be changing pharmacies
Visited April 2024
Rosedale Pharmacy has not yet replied.
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Review titled Unhelpful!
Rated 2 stars out of 5
by Anonymous - Posted on 15 March 2024
I had to use this pharmacy today as my other one was shut, they were rude when I submitted my prescription, overheard clearly saying there's six items on here she'll have to come back after 6 ( it was 3pm, no idea why it takes 3 hours to pick 6 items, but hey ho!) Returned duly after 6pm to find one item not fulfilled and told to come back in a few days, totally uncaring that this medication is important (nature of the business surely!) I'm not immune to the pressures of a busy environment, but I don't think politeness is too much to ask for. There's lots of signs asking for the public to be respectful, would be fantastic if the same rule could be applied to staff.
Visited March 2024
Rosedale Pharmacy has not yet replied.
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Review titled Would be great if they answered the phone
Rated 3 stars out of 5
by Slothchild - Posted on 01 November 2023
It is a regular occurrence that I have to contact by phone and spend all day waiting for them to answer. Last week I phoned 49 times in one day before they finally answered. Luckily it wasn’t a matter of life or death. Other than this I would say that this is an okay pharmacy
Visited October 2023
Rosedale Pharmacy has not yet replied.
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Review titled Won't answer phone
Rated 1 star out of 5
by kate - Posted on 17 September 2023
I rang today to see if they had a medicine in stock and I phoned 79 times and never spoke to anyone because they ignored the phone I work in pharmacy and I would never ignore the phone the way this pharmacy ignored it. 79 times i ran to try and speak to someone and they ignored the phone and this is unacceptable I understand that your busy when you first open but when I worked on a Sunday I would always answer the phone!
Visited September 2023
Rosedale Pharmacy has not yet replied.
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Review titled Poor practice
Rated 1 star out of 5
by Erin smith - Posted on 01 June 2023
I can never get through on the phone I tried over 20 times in 1 day and no one answers, and had trouble getting my prescription as they said they didn’t have it and my dr sent it through to them automatically
Visited June 2023
Rosedale Pharmacy has not yet replied.