Orchard Pharmacy
Orchard Medical Practice, Stockwell Gate, Mansfield, Nottinghamshire, NG18 5GGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Incompetence
Rated 1 star out of 5
by Ibrahim A. - Posted on 12 March 2024
I was given an incomplete volume of antibiotics compared to what was on the prescription. I called back hoping this would be rectified with ease because this issue was from their end as a result of someone's mistake or incompetence, but No! I got bounced around over and over (called Nhs111, the practice that prescribed), and no one was willing to take responsibility. Absolute shambles! They kept saying everything is against their policies, but it wasn't against their policies to make a mistake.
Visited March 2024
Orchard Pharmacy has not yet replied.
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Review titled Excellent, fast and very helpful.
Rated 5 stars out of 5
by Natalia - Posted on 08 March 2024
I was suffering with extremely painful sore throat ang high temperature. I was referred to Orchard Pharmacy to be seen by Pharmacist, as there were no appointment to see Doctor available. The Pharmacist rang me and asked to come down when it is suitable for me. I was seen straight away and diagnosed with bacterial tonsillitis and left with antibiotics. The service was 5 star ⭐️. Then 2days after my son started feeling unwell: he had sore throat, headaches, high temperature and a rash. Again we got referred but to different pharmacy unfortunately the pharmacist did not know what it was and sent us home, advised taking Paracetamol. So again I went to Orchard Pharmacy hoping they will be able to help. Yes The Pharmacy Team again was excellent. My son was seen by the same amazing and very well educated Pharmacist. He was diagnosed with Scarlet Fever- also confirmed by the Doctor. Thank you so so much for myself and my son we are very thankful for your amazing service⭐️⭐️⭐️⭐️⭐️
Visited March 2024
Orchard Pharmacy has not yet replied.
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Review titled Great fast , efficient service.
Rated 5 stars out of 5
by Anonymous - Posted on 15 February 2024
Been suffering with sinusitis ? for over three weeks now. Feeling worse so contacted Orchard Medical practice . No appointments were available so was directed to Orchard Pharmacy. Rang them to see if appointment was necessary but advised to just go down . Was soon seen by our friendly approachable pharmacist who diagnosed sinusitis and given antibiotic treatment . Would highly recommend this service. Many thanks to Orchard Pharmacy and the great Pharmacist.
Visited February 2024
Orchard Pharmacy has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 21 February 2024
I visited this pharmacy for advice and treatment. I was very impressed how efficient and well run it is. I cannot fault the staff at all, they were very helpful and polite
Visited February 2024
Orchard Pharmacy has not yet replied.
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Review titled Efficient new pharmacist service
Rated 5 stars out of 5
by Lucia - Posted on 17 February 2024
Yesterday, I was in desperate need of a prescribing practitioner. There were no appointments left via my GP, however they referred me to the pharmacist at Orchard Pharmacy. I had a consultation, and was prescribed antibiotics. It was a superb, efficient service and this new service will definitely assist patient flow, and speeded up my health and wellbeing. Truly superb, pharmacist was very knowledgeable, helpful and kind. All the staff at the pharmacy are great.
Visited February 2024
Orchard Pharmacy has not yet replied.
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Review titled Quick response
Rated 5 stars out of 5
by Anonymous - Posted on 16 February 2024
Popped in for a repeat and to speak to the pharmacist. Was seen in 5 minutes and then left 5 minutes later with prescription. Brilliant service
Visited February 2024
Orchard Pharmacy has not yet replied.
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Review titled The Best
Rated 5 stars out of 5
by Anonymous - Posted on 24 December 2023
Presented myself at the pharmacy with a UTI on Friday 22nd December. I Was asked some questions and was prescribed Anti biotics! I’m a diabetic so other pharmacy’s wouldn’t see me and the GPs system was down so couldn’t make an appointment and it was Christmas weekend! Can’t thank Orcahrd pharmacy enough! They’ve saved my Christmas! I’m feeling much better now! Merry Christmas to all at Ochard Pharmacy! You are all amazing!
Visited December 2023
Orchard Pharmacy has not yet replied.
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Review titled Poor attitude
Rated 4 stars out of 5
by Anonymous - Posted on 06 December 2023
I visited the pharmacy recently and wasn’t treated with respect. Ive been using this pharmacy for years and have my monthly medication from there. I believe this staff member may be new as I’ve not dealt with her before. She spoke to me rudely and assumed that i have an exemption for my medication, however I work full time and pay for my prescriptions. This is my first bad encounter with the pharmacy.
Visited December 2023
Orchard Pharmacy has not yet replied.
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Review titled Exemplary Service
Rated 5 stars out of 5
by Kathleen Riches - Posted on 20 October 2023
A friendly helpful group at any time, providing an efficient prescription service. The staff were even more helpful and kind during the walk-in clinics for Covid vaccine and Flu jabs, when they took the time to explain things to me, despite the pressure of a queue of other people waiting for injections, and a second queue using the pharmacy. Well done Orchard Pharmacy Team, and Thank you
Visited October 2023
Orchard Pharmacy has not yet replied.
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Review titled Brilliant Service
Rated 5 stars out of 5
by Ann Loomes - Posted on 19 October 2023
We went to this pharmacy this afternoon for our Covid Boosters. They were very welcoming and very well organised. The practitioner who administered our vaccine was warm and friendly and extremely competent. He explained about the vaccine and made us feel relaxed. This was our first visit and experience at Orchard Pharmacy and we wouldn't hesitate to use it again and highly recommend it to others. Thank you to all involved.
Visited October 2023
Orchard Pharmacy has not yet replied.