Jardines Pharmacy
32 BENBOW COURT, SHENLEY CHURCH END, LOCAL CENTRE, MILTON KEYNES, MK5 6JGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fine practice
Rated 5 stars out of 5
by John Breuilly - Posted on 10 September 2024
I was in today to pick up a prescription and to make a purchase. I was served by one particular person. (I am informed in the check that I cannot mention her name although the pharmacist specifically told me her name so I could use it in this review.) I especially want to mention how much I appreciated her calmness and competentence. More generally I have observed that the whole team in Jardines - counter staff and pharmacists - are calm and competent. I especially appreciate their patience faced with customers - in person or on the telephone - who are anxious, even panicking, and/or often have difficulty understanding or following advice or procedures. To keep up this high standard of service for hours on end, and often when there is a long queue, is highly commendable.
Visited September 2024
Jardines Pharmacy has not yet replied.
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Review titled Great Staff
Rated 5 stars out of 5
by Chris Birchenough - Posted on 14 October 2024
On arrival at the pharmacy I am greeted by A friendly welcome. The staff are professional and efficient they were able to answer my question regarding my medication clearly and concisely. I would recommend this pharmacy and staff to anyone. Great practice, great staff , great service. Carry on the good work Thank you
Visited September 2024
Jardines Pharmacy has not yet replied.
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Review titled A deliberate attempt to catch people out,
Rated 1 star out of 5
by Neil - Posted on 08 March 2024
I recently had an extremely disappointing experience with the parking situation managed by Jardines (UK). Despite parking in a space marked with a heart symbol - which used to be designated for gym patrons - I received an unjust parking ticket. This space, along with others, apparently belongs to Jardines (UK) now, but the signage has not been updated to reflect this change. This oversight in updating the parking signs is not only negligent but also misleading for anyone who isn't aware of the recent changes. It seems like a deliberate attempt to catch people out, resulting in unfair fines. Such a lack of attention to essential details is unacceptable and speaks volumes about the management's regard for fairness and customer experience.
Visited February 2024
Jardines Pharmacy has not yet replied.
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Review titled Poor Service
Rated 2 stars out of 5
by Anonymous - Posted on 07 November 2023
I have been using this chemist since 1999, and it has steadily declined in service. Nothing to do with the staff, it is Jardines own work practices, as other branches of Jardines is the same. The staff are overworked and very stressed due to bad management practices throughout the chain. A prescription is never ready, they only complete when you ask for it, and it is rare to get the whole prescription altogether. For a working person, to have to make several trips to get a prescription of more than 1 item is time consuming. There should be an ombudsman looking over this company, all branches, it really needs looking at.
Visited October 2023
Jardines Pharmacy has not yet replied.
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Review titled Just awful and worse than previous pharmacy in Towcester
Rated 1 star out of 5
by Anonymous - Posted on 25 September 2023
Confirming what is said in the other five comments, absolutely awful. Queuing for half an hour and then told to come back later and when you do find they have not got it in stock despite the prescription being placed ten days previous.
Visited September 2023
Jardines Pharmacy has not yet replied.
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Review titled Inefficient Practice Towcester
Rated 1 star out of 5
by Paul B - Posted on 06 September 2023
The Jardines Pharmacy next to the Brook Health Centre is really inefficient and appears to have little or no systems in place. I have personally had many poor or quite poor experiences there whilst waiting for my prescriptions. Yesterday I was with my wife who had to wait at least 35 minutes for a prescription which should have already have been ready, but wasn’t and had to be made up which took most of that time. It is a very frustrating place to visit most of the time.
Visited September 2023
Jardines Pharmacy has not yet replied.
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Review titled Very Bad Service
Rated 1 star out of 5
by Anonymous - Posted on 09 June 2023
Constantly having to chase repeat prescriptions then not getting for weeks keep making excuses all the time
Visited May 2023
Jardines Pharmacy has not yet replied.
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Review titled Worst in Milton Keynes
Rated 1 star out of 5
by Professional - Posted on 15 March 2023
The worst pharmacy in Milton Keynes. Very poor service with long waits for repeats that are submitted weeks in advance. Worst still is they often say they cannot honour or find items.
Visited March 2023
Jardines Pharmacy has not yet replied.