Avicenna Pharmacy
99 Rownhams Road, Maybush, Southampton, Hampshire, SO16 5EBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Abingdon, horrendous service
Rated 1 star out of 5
by Anonymous - Posted on 23 February 2024
40 minutes wait to have prescription checked by pharmacist, who was chatting . 8 others waiting for prescription to be checked. 2 staff members having chat about bingo!!! Prescriptions are never ready although sent from surgery a week ago. Appalling service.
Visited February 2024
Avicenna Pharmacy has not yet replied.
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Review titled Absolute chaos
Rated 1 star out of 5
by Anonymous - Posted on 23 January 2024
Every month when I go in to collect my prescription I just can’t believe how chaotic this chemist is. There’s always a long queue to be seen at the counter and more than an handful of people waiting in the shop for prescriptions to be made up. I order my prescription a week in advance and I think in the last 6 months it’s only been ready to collect once. An average visit is taking over 30mins! Also a few times the card machine hasn’t been working and the pharmacists haven’t been there at 9am meaning prescriptions can’t be issued at all until they are on the premises. I really dread collecting my prescription every month.
Visited January 2024
Avicenna Pharmacy has not yet replied.
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Review titled Terrible pharmacy
Rated 1 star out of 5
by Juliette Harding - Posted on 18 September 2023
Prescription never ready despite having a week's notice. Always a long queue. Just awful service. Speed and efficiency not their priority. Being closed on Saturday is not helping matters.
Visited September 2023
Avicenna Pharmacy has not yet replied.
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Review titled The worst
Rated 1 star out of 5
by Janet - Posted on 17 July 2023
Today I rang Bilton chemist firstly 57 times …. No answer. Left it an hour tried again this time I tried 45 times , no reply. I went to the chemist to order my prescription, I showed the counter lady my calls, she was very pleasant , saying how busy they are. Then this arrogant Pharmacist came round raising his voice , speaking to me as if I’m stupid, In the end he said to me ..’ if I’m Not happy with the chemist, then change’. I’ve been with this chemist for 15 years. It is now a dreadful place, service is extremely slow, always blaming shortest of staff etc.
Visited July 2023
Avicenna Pharmacy has not yet replied.