Asda Pharmacy
UNIT 9 TURNER RISE, PETROLEA CLOSE, COLCHESTER, ESSEX, CO4 5TUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Waiting time. Snails pace
Rated 1 star out of 5
by Paul - Posted on 09 August 2024
Had my prescription since 11am went to pick up at 3. Was told to sit down 20minutes later still no prescription. They just stand around and chatting Rubbish and very very slow 1/10 I’d score them
Visited August 2024
Asda Pharmacy has not yet replied.
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Review titled Shambles
Rated 1 star out of 5
by Anonymous - Posted on 21 August 2024
Urgent medication was sent over at 4:30pm from my gp practice to be done and arrived at 19:48 to the worker closing early ! Refused to do the prescription said had to return the following day , arrived back the next day to the prescription not even ready and had to wait 40 minutes before it was done. Que forming and 1 member of staff behind the counter ! Slow and unorganised !
Visited August 2024
Asda Pharmacy has not yet replied.
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Review titled Never have your medication ready
Rated 1 star out of 5
by Regular User - Posted on 01 May 2024
Tries to collect my drugs which have been ready for over a week, not ready and had to wait half hour. Happens every month.
Visited May 2024
Asda Pharmacy has not yet replied.
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Review titled Poorly run, rude staff
Rated 1 star out of 5
by Anonymous - Posted on 13 May 2024
Can never pick up a prescription quickly, every time it is over half an hour wait, even when you are the only customer there. Even if you leave it a week after your prescription is ready to collect, it will still not be ready!! Staff are rude, unhelpful, not a smile or a hello, not a friendly person there! I in fact felt like a nuisance over an issue that was not my fault and was theirs. Left waiting with no one explaining and I felt forgotten. Was an absolute shambles, no order, no one working together. Long queue forming while only 1 staff member out front. Talking to customers about private matters in the waiting area for all to hear rather than in the consulting room. One lady even said she felt embarrassed! I am appalled and this isn't the first time, it has been going on for a long time. The attitude of the staff there is awful. As it is ongoing I am now going to look at changing where I get my prescriptions sent.
Visited May 2024
Asda Pharmacy has not yet replied.
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Review titled Chaos
Rated 1 star out of 5
by Anonymous - Posted on 06 May 2024
Went for emergency prescription. Didn't open on time. Loads of staff but been waiting over 20 mins already. Total chaos. Pharmacist no urgency for anything. Go elsewhere if urgent.
Visited May 2024
Asda Pharmacy has not yet replied.
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Review titled Good service
Rated 5 stars out of 5
by Joanne - Posted on 19 April 2024
Quick, efficient and friendly staff. I got both my partners and my prescriptions from here. I highly recommend this pharmacy.
Visited April 2024
Asda Pharmacy has not yet replied.
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Review titled Waiting times for counter service
Rated 1 star out of 5
by Ed Cooper - Posted on 15 March 2024
Waiting time at Asda Huyton regularly in excess of 30 minutes before handing in prescription at which time you have to query again
Visited March 2024
Asda Pharmacy has not yet replied.
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Review titled Awful counter staff
Rated 1 star out of 5
by Anonymous - Posted on 27 March 2024
I think the woman that served me forgot the reason she was there. Really miserable and not helpful. She needs to realise that she could be serving people that are unwell and maybe in pain.
Visited March 2024
Asda Pharmacy has not yet replied.
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Review titled Don't waste your time here
Rated 1 star out of 5
by Anonymous - Posted on 02 March 2024
After waiting since Wednesday for a call about my medication being ready, they never did so today being Saturday i phoned and eventually someone answered i was told to come and collect, to get there and be told its not there first they blamed my doctors, then another member of staff and then the owner. Communication is poor, reliability is non existent. Dont waste your time and go elsewhere
Visited March 2024
Asda Pharmacy has not yet replied.
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Review titled Terrible
Rated 1 star out of 5
by Anonymous - Posted on 12 February 2024
Sadly the pharmacist was rude and unhelpful. He did not want to treat or even look at my child who was unwell. He simply sent us away to see our GP. The new initiative to take the pressure off of the GPs and the Hospitals is clearly not being adhered to.
Visited February 2024
Asda Pharmacy has not yet replied.