Asda Pharmacy
12 CHAPEL STREET, RUGBY, WARWICKSHIRE, CV21 3EBContact details and opening times
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Reviews
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Review titled Poor service and organisation
Rated 1 star out of 5
by Chris - Posted on 14 October 2022
Prescription sent Monday, I rang to see if ready for collection Thursday, not ready as item’s ordered due Thursday pm. I tried ringing Friday am, 53 times unanswered! Went to store lunchtime, waited in long queue, still waiting for an item that I was now out of! Lady randomly checked boxes of a delivery not yet sorted, she said couldn’t find item would order again and delivery between 2-4 Friday. She took my number to ring me as I said no one answers phone and I was going to have to drive in again. Still no call and as usual no answer on the pharmacy phone. So I am now left without heart tablets at a weekend. Could someone look at the staffing and organisation here?
Visited October 2022
Review titled Asda Pharmacy
Replied on 17 October 2022
Hi Chris, I am terribly sorry to hear about your experience. Could you please direct message us on Facebook/Twitter with a copy of this message, the date and time of your visit and calls, the store name, colleague name, your full name, email and contact number? Our service team will then be able to pass your details along to our pharmacy team so they can pick up with you directly. Thanks, Tasha
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