Spamedica
43 Churchgate, Bolton, Greater Manchester, BL1 1HUPatient ratings and reviews
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Reviews
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Review titled Dreadful call centre and referral staff
Rated 1 star out of 5
by Wilt - Posted on 18 September 2024
Poorly trained, unhelpful and rude members of staff at every interaction. Call was escalated to a team leader who was frankly a disgrace. Retraining, if not dismissal would be appropriate for both members of staff I have just spoken with. Would never consider using these people again.
Visited September 2024
Spamedica has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by J. Lehane - Posted on 16 September 2024
I have had 2 cataracts operations which have both been difficult and staff on both occasions have been excellent. My sight was restored for which I am so grateful. Thank you for the attention given when the problem was not always straightforward.
Visited September 2024
Spamedica has not yet replied.
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Review titled Would certainly recommend
Rated 5 stars out of 5
by Anonymous - Posted on 12 September 2024
I felt at ease with all my treatment and the staff were very professional and explained everything as we went along
Visited September 2024
Spamedica has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Bob Bowling - Posted on 04 September 2024
Saw Specsavers optician on Thursday morning to ask for a referral for cataract surgery. Within the hour SpaMedica had offered me an appointment for the following day. After thorough assessment was offered surgery the following Tuesday. Arrived for 9.00 am Tuesday and was on my way home again with vision restored by 11.00am Staff were caring and I had full confidence in them. Hoping I will not need the other eye treating, but would have no hesitation of going to them again.
Visited September 2024
Spamedica has not yet replied.
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Review titled First Rate
Rated 5 stars out of 5
by Jen Wilson - Posted on 03 September 2024
I have now had cataracts removed from both eyes at the Kendal clinic. On both occasions the staff were friendly reassuring and very helpful, especially the surgeon who was so patient with my nervousness and who talked me through the whole procedure ( having checked first that I wanted him to do so). I can already tell that the eye which was treated yesterday is going to be fine - if anything it feels less sore and gritty than the first one. If I have one minor criticism it is simply that the amount of time sitting around waiting, both for assessment and for surgery, seems a little excessive. My appointment was for 1.40pm - I got into the surgery room at around 4.45pm. But it is just a small inconvenience for what was, in every other respect, a painless and trouble free experience. My thanks to all concerned and apologies for being so ridiculously tense!
Visited September 2024
Spamedica has not yet replied.
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Review titled Fantastic Practice
Rated 5 stars out of 5
by thomas middleton - Posted on 13 September 2024
Have had both cataracts done in a short space of time and the treatment was excellent . From the reception staff through to the surgeon they were all friendly and helpfull i would highly reccomend SpaMedica to anyone wanting eye treatment, Many Thanks
Visited September 2024
Spamedica has not yet replied.
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Review titled Wonderful practice
Rated 5 stars out of 5
by William Heath - Posted on 11 September 2024
Welcoming and polite all staff are very helpful and well informed they pass the information regarding treatment to patients clearly and take care to make it understandable all aspects of the procedure were explained in full what a great place to have a surgical procedure carried out
Visited September 2024
Spamedica has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Ronald Bell - Posted on 08 September 2024
Had both eyes done at 83years on both occasions treated extremely well and the outcome of surgery excellent would definitely recommend
Visited September 2024
Spamedica has not yet replied.
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Review titled Excellent all round.
Rated 5 stars out of 5
by Anonymous - Posted on 07 September 2024
Very homely experience, very relaxing and very attentive staff. Very surprised I was able to drive only 48 hours after surgery.Excellent surgeon,explained everything he was doing and made you feel at ease.
Visited September 2024
Spamedica has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 17 September 2024
Very impressed with the speedy and professional service. Excellent care by nurses and consultant. I would recommend to others.
Visited September 2024
Spamedica has not yet replied.