One Health Group
131 Psalter Lane, Sheffield, South Yorkshire, S11 8UXPatient ratings and reviews
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Reviews
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Review titled Poor handover
Rated 4 stars out of 5
by Anonymous - Posted on 21 August 2024
Referral to next practitioner was poor, with lack of transparent ownership of roles. Valuable time lost in progressing treatment.
Visited July 2024
One Health Group has not yet replied.
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Review titled Very polite and knowledgeable
Rated 5 stars out of 5
by Robert - Posted on 08 August 2024
I had a assessment and he listened to all my problems everything regarding my pain.Very nice staff polite.All the best
Visited July 2024
One Health Group has not yet replied.
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Review titled Very sad and upsetting
Rated 1 star out of 5
by Anonymous - Posted on 10 August 2024
Their website states '6 months for a procedure, try 6 weeks' this is completely wrong. It's more like 6 months. I was referred via an NHS hospital, after 3 months on their list. OHG booked me a consultant appointment fairly quickly albeit far from my house which I understood but thought it would be worth it to get the surgery I desperately need. Initially, things seemed promising. The consultant seemed great, an expert in their field and I was hopeful, then weeks turned into months and I'd heard nothing. Their website states a date for surgery will be given 4-6 weeks after the consultation, I only got a date 13 weeks after mine and only because the secretary at my GP practice intervened otherwise I would still be waiting this time last years as they ignored my email but unsurprisingly rang the same day once the GP practice called them. Then the hospital they'd booked my surgery at refused to treat me due to a mild platelet disorder with is their unfair, discriminatory decision not OHG, I know but OHG delayed informing me of this. Now I'm going though untellable anguish, on tenterhooks not knowing yet if their only other hospital will agree to see me. If they reject me, I don't know what I'll do, I have suffered immeasurably for years and my pain is worsening. This is my last chance. The prospect of going back to square 1 to the GP after 8 months waiting for this operation is unthinkable. I put a lot of faith into OHG having seen their good reviews. It's devastating to think it may have all been for nothing.
Visited July 2024
One Health Group has not yet replied.
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Review titled Great experience throughout
Rated 5 stars out of 5
by Nick Rasen - Posted on 02 August 2024
They do what it says on the tin, from start to finish the staff were all courteous and kind giving all the information they can with forethought and kindness. I'm still not mended but one hopefully I will be.
Visited July 2024
One Health Group has not yet replied.
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Review titled My One Health Group Experience
Rated 5 stars out of 5
by I Hewitt - Posted on 05 August 2024
Striving to secure timely treatment for my health issues led me to One Health and I have now had 3 separate appointments with my allocated consultant, plus 3 procedures at Thornbury Hospital, Sheffield, all on the NHS. Throughout, i have received clear, courteous and informative communications with all concerned and, as hoped for, my treatment has progressed promptly. Whilst not a total success, [ this was always likely to be the outcome ], I have reached this point in a far speedier fashion than I could achieve via the usual NHS route and I now have a future path of treatment/management to follow. Perhaps the most critical success of utilising One Health is that my understand of the issues is significantly greater and moreover, effective pain management can be achieved.
Visited June 2024
One Health Group has not yet replied.
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Review titled Not telling you everything
Rated 1 star out of 5
by Anonymous - Posted on 02 August 2024
Found it extremely hard to get reliable and relevant information about my condition and what was discussed at meetings wasn’t passed on to me without my persistence on pressing for truthful answers…
Visited June 2024
One Health Group has not yet replied.
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Review titled Very good service
Rated 4 stars out of 5
by Mrs m martin - Posted on 08 August 2024
I saw a few professionals with One Health, I found some parts of the service better than others, for instance most of the people I saw were very good and I felt they were interested in my problems, on the other hand I felt they were not all like this ,
Visited June 2024
One Health Group has not yet replied.
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Review titled Practice
Rated 4 stars out of 5
by James caunt - Posted on 02 August 2024
Experience good staff. My main issue is that I could not tell what the practitioner was saying. Practitioner says I was happy to be signed off. He told me to manage the Pain and discharged me. Told me the procedure would help. It has not decreased. Someone else at Thornbury I have an appointment with. Waiting for date. If u can help me it's around 8pm at night
Visited May 2024
One Health Group has not yet replied.
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Review titled Fantastic Service
Rated 5 stars out of 5
by Andrea - Posted on 08 August 2024
Amazing service. Was referred by MSK and given an appointment (after Uss) very quickly. Seen in the Barnsley clinic initially very friendly consultation and explained everything in clear detail. Then seen at Sheffield for follow up consultation and Xray’s - seen swiftly and helped onto x-ray as shoulders extremely sore and then straight back up to see consultant for concise explanation and steroid injection. Then follow up call and operation date for October.
Visited May 2024
One Health Group has not yet replied.
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Review titled Excellent treatment and care
Rated 5 stars out of 5
by Celia - Posted on 12 August 2024
I was Referred to one health via my GP after a MRI showed advanced stenosis . I was then contacted by one health reception and Within a month I had recieved and been seen by both a consultant and Neurosurgeon ,both consultations were unrushed and surgical prceedures explained in a comprehensive and clear manner. A decompressive laminectomy took place within the time frame that I was givern . Throughout both the hands on care and behind the scenes care was excellent and caring ,I was kept informed at all times of dates and times and where to attend for appointments . The neurosurgeon and anaesthetist both came to speak before and after surgery explaining both the findings and proceedures carried out , l was treated with much kindness . I was sent physio via the internet and also face to face at a local venue after my operation ,which I found to be very supportive in my recovery . 10weeks post operation I am once again able to walk / swim and have started cycling with complete relief of symtoms. A fantastic outcome , made possible by a fantastic team. Thankyou one health .
Visited May 2024
One Health Group has not yet replied.