Healthshare Ltd
Suite 9 & 17, 20 Churchill Square, Kings Hill, West Malling, Kent, ME19 4YUPatient ratings and reviews
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Reviews
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Review titled MRI Healthshare norwich
Rated 5 stars out of 5
by Mark - Posted on 31 July 2024
Good communication, nice reception, appointment was on time. Whole experience was surprisingly good. Received text from my doctors to arrange post MRI appointment 24 hrs later. All very efficient
Visited July 2024
Review titled Healthshare Ltd
Replied on 01 August 2024
Dear Mark, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services at our Norwich Clinic, your comments have been forwarded to the team. Best regards Healthshare Group
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Review titled Lovely friendly efficiently professional place
Rated 5 stars out of 5
by Josephine Alexander - Posted on 11 July 2024
I had MRI done of both my shoulders It was all done very well, with minimum discomfort. And the experience … a good day at the NHS !! All the Staff from Reception to the MRI Room were Great ! Friendly engaging helpful informative efficient professional Parking great Coffee nice Thank you
Visited July 2024
Review titled Healthshare Ltd
Replied on 11 July 2024
Dear Josephine, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s MRI service. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1840364 and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Fantastic practice
Rated 5 stars out of 5
by Colleen - Posted on 24 July 2024
Was greeted by a very friendly member of staff at reception and directed to a nice waiting area. Appointment was very prompt and again lovely members of staff made my visit comfortable and made me feel at ease. Would definitely recommend this service.
Visited July 2024
Review titled Healthshare Ltd
Replied on 25 July 2024
Dear Colleen, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s services and the staff made your visit comfortable and and you were made to feel at ease. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1846602 , and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Fantastic
Rated 5 stars out of 5
by Darren - Posted on 31 July 2024
As always when I visit the staff are polite helpful and professional. During my procedure i was made to feel comfortable and relaxed all of the time. On this visit I became a little unwell and was seen by medical staff straight away. They took me to a side room and did some checks on me very speedily. After being checked over I was allowed to leave. The staff here are fantastic
Visited July 2024
Review titled Healthshare Ltd
Replied on 31 July 2024
Dear Darren, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s services and it is good to know that you was looked after by our staff after feeling unwell. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1849856 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Lovely Clinic
Rated 5 stars out of 5
by Lisa - Posted on 31 July 2024
I visited Healthshare clinic for a scan The Receptionist was smartly dressed and very polite and welcoming The waiting room was comfortable with relaxing surroundings The nurse and sonographer were kind caring and very reassuring as I was anxious I enjoyed a complimentary coffee after my scan
Visited July 2024
Review titled Healthshare Ltd
Replied on 01 August 2024
Dear Lisa, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s Ultrasound services and found our staff to be caring and reassuring. We would like to know where you had your appointment so we can pass on your feedback to the team. If you would like to do this, please email pals@healthshare.org.uk with comment reference number: 1849905 and the name of the clinic you attended. Best regards Healthshare Group
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Review titled Good practice
Rated 5 stars out of 5
by Amanda - Posted on 26 July 2024
I have had pins and needles in my arm and hand ever since my physio My neck and hip are always much worse after any physio session I think I may have a trapped nerve in my neck as the pain radiates down my arm .
Visited July 2024
Review titled Healthshare Ltd
Replied on 29 July 2024
Dear Amanda, Thank you very much for taking the time to provide this feedback, we do take all comments very seriously. We strive to deliver the very best service at all times, so we are disappointed that we have not achieved this. We are sorry to hear that you have been suffering symptoms since you has your Physio we would like to be able to look into this further for you but would need to know your full name and the clinic that you attended please email pals@healthshare.org.uk with comment reference number: 1847859 with these details. Best regards Healthshare
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Review titled Great place
Rated 5 stars out of 5
by Suzanne - Posted on 17 July 2024
Great place with friendly staff and informed of what was going to happen through the whole process. And after ultrasound was informed of findings and next steps
Visited July 2024
Review titled Healthshare Ltd
Replied on 17 July 2024
Dear Suzanne, many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s ultrasound service and was well informed throughout the process. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with the Comment reference number: 1843380 , name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled Excellent!
Rated 5 stars out of 5
by Chris - Posted on 30 July 2024
My wife has been and this was my second visit. Hopefully I won't need another one but we both definitely recommend. 5Star all the way.
Visited July 2024
Review titled Healthshare Ltd
Replied on 31 July 2024
Dear Chris, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience for the second time of using Healthshare’s services If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1849352 , and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group
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Review titled MRI scan at Healthshare West London Clinic
Rated 5 stars out of 5
by Anonymous - Posted on 04 July 2024
I had been sent to this private clinic for an MRI on my lower back and sacral. The overall experience was excellent and the doctors and specialists were very friendly and professional. I have incontinence and informed the doctor that i was wearing a nappy during the scan incase it affected the results of the scan. He informed me it wouldn’t and I wasn’t made to feel uncomfortable or embarrassed to ask. Everything went smoothly and on time. Everyone was nice and friendly including the reception staff. A well run clinic.
Visited July 2024
Review titled Healthshare Ltd
Replied on 05 July 2024
Dear Patient, many thanks for sharing your comments with us. We are delighted to hear that you have had a positive experience of using Healthshare’s MRI services at Healthshare West London Clinic. Your comments have been forwarded to the team. Best regards Healthshare Group
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 04 July 2024
Absolutely lovely members of staff. Cared to my needs and made me feel extremely comfortable throughout my time in the MRI tunnel.
Visited July 2024
Review titled Healthshare Ltd
Replied on 05 July 2024
Many thanks for your kind feedback. It is good to hear that you have had a positive experience of using Healthshare’s MRI services and was made to feel comfortable. If you would like the clinician / team you visited to be advised of your feedback, please email pals@healthshare.org.uk with comment reference number: 1836776 , your name and the name of the clinic you attended so we can identify which member(s) of the clinical team you were seen by. Best regards Healthshare Group