DHU Health Care CIC
No:2 Roundhouse Road, Pride Park, Derby, Derbyshire, DE24 8JEPatient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about DHU Health Care CIC.
Reviews
-
Review titled Quick, thorough and compassionate
Rated 5 stars out of 5
by CAS Market Harborough - Posted on 21 September 2022
We called 111 for our Ukrainian guests, they got an excellent translator immediately. The call handler was kind, patient and professional throughout - they provided great selfcare advice and clear instructions on what to do if things got worse. The referral was with the GP by the time we rang at 8 am the next morning and overall we had a really great experience of care. Thank you.
Visited September 2022
Review titled DHU Health Care CIC
Replied on 29 September 2022
Dear CAS Market Harborough Apologies for the delay in responding. However, thank you for taking the time to provide this positive feedback about our NHS111 service. I am pleased to hear that your experience was a good one. We try our best to provide a high level of quality, safe, professional, and timely care and we are always encouraged when our service users take the time to tell us how we did. I will ensure the Team is made aware of your comments and I trust that your guests are now feeling much better and are either fully recovered or on the road to recovery. Best wishes Judith Brown Patient Experience and Involvement Lead (DHU Healthcare CIC)