Yeovil District Hospital
Higher Kingston, Yeovil, Somerset, BA21 4ATContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Sigmoidoscopy dept
Rated 5 stars out of 5
by rob rogers - Posted on 16 October 2024
I attended Yesterday. I was told it would be fine. I was kept informed all the way through the 1.5 hours I was there. some form filling and changing etc. then I was bernaeth spoke, very helpful and friendly and assured me. a few mins later they took me through, I declined the sedation and was offer gas and air. I didnt need that either, the team were so supportive and friendly and made me laugh, before I knew it the scope was was inside and then out, 5 mins. all clear and nothing to worry about. Im 70 and lost 2 sister to bowel cancer, so this was wonderful. The team who did this test relaxed me, made me laugh and let me watch it on screen, there was no pain, very very little discomfort and then all done and i was on the way home, Imentioned tea and was offered a cup of tea. the team was fantastic. thank you.
Visited Colorectal cancer services on October 2024
Yeovil District Hospital has not yet replied.
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Review titled Thank you everyone
Rated 5 stars out of 5
by William Gallini-Poole - Posted on 07 October 2024
Huge pain in shoulder. ended up being a dislocated shoulder. Arrived at 4am, left at 6am with an ECG performed, 2 X-Rays, shoulder re-located. Hugely impressed - kudos & thank you to everyone on shift from 4am - 6am 07/10/45.
Visited Accident and emergency services on October 2024
Yeovil District Hospital has not yet replied.
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Review titled Second to none
Rated 5 stars out of 5
by David Bond - Posted on 08 October 2024
All the way through Accident & Emergency, Trauma and Orthopaedics, X-ray and Ward 7b upcoming procedures were clearly and patiently explained. Doctors and nurses offered true pastoral as well as surgical/medical expertese which made the whole patient experience was so much more relaxed than I had expected. Aftercare has been first rate and I am sure will continue to be so too. Thank you to the many members of staff that took an interest in me and looked after me so well.
Visited Accident and emergency services on October 2024
Yeovil District Hospital has not yet replied.
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Review titled Nursing Staff on 9A fantastic
Rated 5 stars out of 5
by Sean - Posted on 07 October 2024
Take my hat of to the staff that looked after me on 9A recently. All were professional and extremely caring. I has in for 4 days and couldnt have been better cared for. Its an extremely challenging vocation.
Visited General Medicine on September 2024
Yeovil District Hospital has not yet replied.
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Review titled Fantastic
Rated 5 stars out of 5
by Jackie Dunphy - Posted on 23 September 2024
I was seen in A&E on Sunday pm. I was treated with kindness and politeness from the word go. Seen by 3 doctors including an F1 and a consultant my treatment was exemplary. Can't thank them enough for their good humour, their professionalism and kindness. I don't intend to return any time soon but certainly not because if their treatment. In a time when everyone seems to be knocking the nhs, I'd like to give them a huge thank you, they were brilliant.
Visited Accident and emergency services on September 2024
Yeovil District Hospital has not yet replied.
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Review titled Awful gynecologist
Rated 1 star out of 5
by Anonymous - Posted on 04 September 2024
Cold, arrogant, rude, impatient, brutal ! She put the speculum in with brutality as the full exam and does everything she can to make you feel guilty to be there. The nurses were wonderful and I feel sorry for them to have to work with this horrible doctor.
Visited Gynaecology on September 2024
Yeovil District Hospital has not yet replied.
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Review titled Mental Health Care
by peter - Posted on 24 August 2024
Our surgery failed to provide mental health care for my partner for whom I am Carer. We were told to go away and attend Yeovil A &E. My partner hss had no NHS setvice for three days of mental torture. She needs quiet places and no music, they could not provide this, so we sat in the rain. Mental Health is broken in the South West and we are being minced by it. Her contact with the local service was abusive and useless.
Visited Accident and emergency services on August 2024
Yeovil District Hospital has not yet replied.
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Review titled Great Service
Rated 5 stars out of 5
by Graham - Posted on 22 August 2024
Due to a mix up over my appointment dates I attended the Opthamology dept a day early to start my eye injections. Despite it already being very busy and fully booked they went out of their way to fit me in as it would have been very difficult for me to return the following day. All staff were friendly and helpful and carried out my treatment in an efficient and professional manner. The procedure for the injection was smooth and painless.
Visited Ophthalmology on August 2024
Yeovil District Hospital has not yet replied.
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Review titled Excellent treatment
Rated 5 stars out of 5
by Anonymous - Posted on 01 October 2024
First class knee replacement I was treated with the greatest of respect. Every went very smoothly and I was home the day after the operation
Visited Don't know on July 2024
Yeovil District Hospital has not yet replied.
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Review titled Brilliant Staff
Rated 5 stars out of 5
by Anonymous - Posted on 19 July 2024
I am very pleased with my experience of Yeovil A and E department yesterday. It was extremely busy and the waiting room was constantly full but all the staff were helpful, calm and professional and gave the best care under extreme pressure all whilst wearing a smile.
Visited Accident and emergency services on July 2024
Review titled Yeovil District Hospital
Replied on 21 August 2024
Dear Patient Thank you for your feedback. Your kind words are very much appreciated and I will pass them on to the A&E department. I am sure they will be pleased to accepted your appreciation. I hope you have made a full recovery. Kind regards The Patient Engagement Team
Information supplied by Yeovil District Hospital NHS Foundation Trust