Wycombe Hospital
Wycombe Hospital, Queen Alexandra Road, High Wycombe, Buckinghamshire, HP11 2TTContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Treated with such kindness
Rated 5 stars out of 5
by Anonymous - Posted on 20 June 2024
I arrived for day surgery, I was on my own and being young quite nervous, staff at the hospital done their best to keep me calm with their friendly attitude, nothing was too much bother. After my surgery the recovery took slightly longer than I’d hoped which resulted in a stay in hospital overnight. When transferred to the ward the staff continued to be extremely caring and comforting and really put me at ease. Thank you to all the nurses and Doctors that looked after me, you really do make my experience so much less stressful and daunting!
Visited Don't know on June 2024
Wycombe Hospital has not yet replied.
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Review titled Breast clinic
Rated 5 stars out of 5
by Maureen - Posted on 31 May 2024
From beginning to end I received fantastic service! I was nervous of the result of my visit but everyone put me at ease. Thankfully I received good news, thank you Breast Clinic!
Visited Breast cancer services on May 2024
Wycombe Hospital has not yet replied.
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Review titled Colonoscopy
Rated 5 stars out of 5
by Divya Patel - Posted on 24 May 2024
Had a very pleasant experience when I had my colonoscopy done. The nurses were very friendly and the consultant was very nice and helpful.
Visited Colorectal cancer services on May 2024
Wycombe Hospital has not yet replied.
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Review titled Appalling service
Rated 1 star out of 5
by Anonymous - Posted on 30 April 2024
Had an extremely poor service today, waiting over 5 hours to get seen for a 6 year old to be seen. It would help if the receptionist wasn't looking at watches while also working.
Visited Urgent Treatment Centre on April 2024
Wycombe Hospital has not yet replied.
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Review titled First Class
Rated 5 stars out of 5
by peter forrester - Posted on 01 May 2024
Was referred as emergency when I was in Atrial Fibrillation. Cardioversion successfully implemented. All staff professional and personable. Thank you so much.
Visited Cardiology on April 2024
Wycombe Hospital has not yet replied.
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Review titled Brilliant Care
Rated 5 stars out of 5
by Wendy Day - Posted on 22 March 2024
Just had an over night stay on ward 12c after surgery, from the surgeon to the porters the level of care was brilliant and so caring thank you all very much, you don't get thanked enough.
Visited Gynaecology on March 2024
Wycombe Hospital has not yet replied.
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Review titled Disappointing...
Rated 3 stars out of 5
by Wei Liu - Posted on 29 March 2024
My wife was referred to High Wycombe Urology Dept by her GP as an "urgent suspected cancer referral". We received a letter saying that a telephone appointment was booked for 11.20am on Friday 26th March. My wife works but had arranged to be free for this call. A lady (S) phoned us at 11.05 (not the agreed time of 11.20) - and I explained that my wife was on her way home for the call and would be a few minutes and could she call back a little later, after her next call - which she agreed to do. She also said she had a full schedule and gave me her number to call her back to remind her. So far so good - then it goes wrong: She did not call back and, over the next two hours, I left 4 voicemails on her number - and finally my wife needed to go back to work in the afternoon. The lady eventually called back at 2.45pm and I told her that my wife had waited more than 2 hours to speak to her but, that in the end, she had to go back to work. The lady said "I told you I was busy" and that she would get Admin to re-arrange the appointment. The next day my wife gets a letter from the NHS Buckinghamshire Healthcare Trust stating that "she did not attend her appointment and her care has now been discharged" and that her GP will be informed. This is not a professional or caring response as I understand it. My wife was available for the call at the agreed time and in fact took 3 (unpaid) hours off work to make sure that she was! The fact that it did not fit fit with the caller's agenda that day is not her fault - and for the appointment to cancelled because "she did not attend" is outrageous! Especially in view of the reason for the call in the first place. My wife is understandably very upset and we now have to start the whole process again - and as it's the Easter weekend that means we can't re-contact the GP for another 4 days. If I treated my customers like this in business I would soon have no more customers left. However I guess the Urology Dept doesn't have these concerns...
Visited Urology on March 2024
Wycombe Hospital has not yet replied.
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Review titled So kind!
Rated 5 stars out of 5
by Deborah Hemmings - Posted on 06 February 2024
A huge thank you to ward 12c, all day case theatre staff , doctors and porters! Thank you for your kindness and care today.
Visited Urology on February 2024
Wycombe Hospital has not yet replied.
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Review titled Lacking in privacy
Rated 2 stars out of 5
by Anonymous - Posted on 12 February 2024
My wife attended the urology dept She was being tested for “ urine flow / retention issues” We sat in reception and she was publicly asked personal questions in the waiting area about her passing of water and other prrsonl questions relating to her forthcoming test Absolutely no consideration to her privacy or decency l expressed my opinions at the time however she did not want to impact her procedure . This is totally unacceptable and it needs to be addressed. Her commentary in terms of testing / procedure was good the service was excellent Please address privacy and decency in terms of initial contact
Visited Urology on February 2024
Wycombe Hospital has not yet replied.
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Review titled Caring staff
Rated 5 stars out of 5
by Jason Parfitt - Posted on 28 February 2024
Had a procedure today in the cardiology day clinic.Very approachable staff, with a good sense of humour.Looked after very well before,during and after the procedure.
Visited Cardiology on February 2024
Wycombe Hospital has not yet replied.
Information supplied by Buckinghamshire Healthcare NHS Trust