Worthing Hospital
Lyndhurst Road, Worthing, West Sussex, BN11 2DHContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Brilliant diagnostics and compassion
Rated 5 stars out of 5
by Anonymous - Posted on 15 July 2024
I was in a lot of pain and the team took great care to explore the source of this including blood test, physical examinations, ECG, chest x ray, drips and finally CT scan. My description of symptoms was carefully listened to and a surgical doctor pursued a diagnosis and basically saved my life. A really invasive procedure was managed by including me, giving me time and space and letting me control how this was done. This was at the weekend on a busy evening.
Visited Accident and emergency services on June 2024
Review titled Worthing Hospital
Replied on 15 July 2024
Thank you for your lovely feedback following your recent visit to Worthing hospital, this is greatly appreciated.
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Review titled Exemplary Care
Rated 5 stars out of 5
by Mrs Carolyn Jane Law - Posted on 14 June 2024
I was admitted to a Cardiac Ward 4 June `24 and on admission was informed of the other patients` names - a very nice gesture. The day and night staff were absolutely marvellous - so kind, caring and helpful - I cannot praise them highly enough. People are very quick to critizise hospital food but I found this to be excellent - with a very varied selection of meals catering for patients` special needs. How very lucky I feel we are to have the excellent services that I experienced during my short stay in Worthing Hospital. Prior to being admitted to the ward - I came in as an emergency by ambulance to A+E - my comments merit the same praise as stated above. Yes, there is a waiting period for various procedures but at all times I did not feel `abandoned` in any way whatsoever. I felt it was very important to be able to put my review on paper.
Visited Cardiology on June 2024
Review titled Worthing Hospital
Replied on 14 June 2024
What a lovely post, thank you so much. I hope you are feeling better now and thank you once again for taking the time to give us this feedback, it means such a lot.
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Review titled Colonoscopy
Rated 5 stars out of 5
by Anonymous - Posted on 01 May 2024
My father had to attend the dept today and was treated unbelievably well. He suffers with dementia and all the staff made him feel comfortable, calm and normal. Everyone was brilliant. Extremely supportive, sympathetic and reassuring. Highly recommend this team.
Visited Don't know on May 2024
Review titled Worthing Hospital
Replied on 02 May 2024
Thank you for your lovely feedback which the PALS team will have the pleasure with sharing with the Endoscopy team for their attention.
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Review titled Beyond completely useless and that's still too generous
Rated 1 star out of 5
by Sylvie Kralova - Posted on 20 May 2024
Arrive with high possibility of broken ankle, was seen by nurse and had x-ray in first 20 min, well done! Waiting for doctor for 4 hours in agony in rammed waiting room with no air and no space, told it will be another 4 hours to see a doctor, decide to self discharge, only to be told I was already discharged while hadn't left the waiting to even go for the toilet! This is disgracefully disgusting and I feel I was discriminated as I was foreign of darker colour and gay. At least they are not discriminating against the injuries as last time I had concusion and was treated very simalary. Beginning to think I am paying national insurance for nothing!!
Visited Accident and emergency services on May 2024
Review titled Worthing Hospital
Replied on 21 May 2024
Thank you for your feedback. We are sorry that you are not happy with the service at our Trust. As this site is anonymous we cannot investigate or explain in more detail. Therefore please contact our Patient Advice & Liaison Service (PALS) on uhsussex.palsworthing@nhs.net so that we can investigate your situation. We look forward to hearing from you.
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Review titled Maxillo-Facial Unit
Rated 5 stars out of 5
by Andrew North - Posted on 10 May 2024
I have nothing but praise for this department ever since I had a shell fitted over my blind left eye in 2012 for aesthetic reasons. Today (10th May 2024) I visited the unit so that the shell which lay crooked in my eye could be straightened and the two nurses took great pains to carry out this tricky operation without causing any discomfort. I certainly couldn't have done this on my own so many thanks to them both.
Visited Oral and Maxillofacial Surgery on May 2024
Review titled Worthing Hospital
Replied on 10 May 2024
What a lovely post, thank you so much. I hope you are feeling better now and thank you once again for taking the time to give us this feedback, it means such a lot.
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Review titled Thank you, A&E Dept
Rated 5 stars out of 5
by Anonymous - Posted on 18 May 2024
I just wanted to say thank you to all the amazing Doctors and Nurses who helped me yesterday when I collapsed near the entrance of the hospital following an earlier gynae procedure. You were all so swift in reaching me and helping me and you treated me with such kindness and care. Thank you also to the wonderful Doctor who wheeled me around to the A&E Department and treated me afterwards, and to the other Nurses and Doctors there, again you all showed such care and reassured me after what was quite a frightening episode for me. You’re all amazing and I appreciate everything you do.
Visited Accident and emergency services on May 2024
Review titled Worthing Hospital
Replied on 20 May 2024
Thank you for your lovely post. It was a delight to read that we looked after you so well and your experience was so good. We hope you are making a good recovery from your procedure and thank you once again for your comment, we all really appreciate it.
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Review titled Exceptional A & E Department, even on a Sunday.
Rated 5 stars out of 5
by Gareth Bell - Posted on 14 May 2024
I had been having symptoms on and off for a month and was going to wait and try and contact my GP Surgery on the Monday. However, my symptoms got worse on the Sunday so I got a taxi to A & E. I was triaged within 5 minutes, had an ECG and bloods taken within 30 minutes. All staff were very caring, empathetic, highly efficient and reassuring. A & E were very thorough as they repeated my ECG and blood test to check for any abnormalities that may have developed over 2-3 hours. I was fully informed by all staff at all times. The Doctor was also exceptional and very comprehensive in assessment. I also had a chest X-ray to rule out other issues. In short, the A & E Department is amazing. You can see that all staff communicate effectively with each other, keep me as the patient informed at all times, are very caring, highly efficient, understanding, detailed, comprehensive, exceptional communicators. I give Worthing A & E 10 out of 10. They are all amazing at what they do, even on a Sunday.
Visited Accident and emergency services on May 2024
Review titled Worthing Hospital
Replied on 15 May 2024
Thank you for your lovely post. It was a delight to read that we looked after you so well and your experience was so good. We hope you are making a good recovery from your procedure and thank you once again for your comment, we all really appreciate it
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Review titled Outstanding Care
Rated 5 stars out of 5
by Alex & Chiloe - Posted on 29 May 2024
We received the most wonderful care from the delivery team at Worthing hospital. We are so grateful for their kindness, diligence and professionalism. We were in the very safe hands of highly experienced and respected professionals. Thank you! Five stars
Visited Maternity services on May 2024
Review titled Worthing Hospital
Replied on 10 June 2024
First of all congratulations on the birth of your baby! It was lovely for us to read your comments about your care and the way the staff looked after you. Life must be pretty busy for you now so it is so kind of you to take the time to post onto this site, we really do appreciate it and we thank you very much.
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Review titled Outstanding care
Rated 5 stars out of 5
by Keith Bennett - Posted on 16 May 2024
My grandson had several severe injuries on admission the team and one senior nurse in particular went above and beyond to help him. He had a Brokem wrist, sprained thumb, deep laceration to knee and his braces had torn open his cheek and had become imbedded into his cheek. The care given to him was exemplary and the interaction between nurse and my grandson was amazing. I cannot express our thanks enough for how we were treated throughout the time we were there. Thank you to all the team involved and especially the young lady (doing her masters degree).
Visited Children's & Adolescent Services on May 2024
Review titled Worthing Hospital
Replied on 17 May 2024
Thank you for your lovely feedback following your grandson's recent experience within Worthing Hospitals Accident and Emergency department. We will ensure that the team receive your very kind feedback. Thank you
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Review titled Not sure
Rated 3 stars out of 5
by Anonymous - Posted on 05 April 2024
My appointment only lasted about 10 minutes and I felt the advise I was given was very minimal. The surgeon was very polite and listened to me when I explained I have been in a lot of pain with swelling and was admitted to A& E a while back with an infection. I am very concerned the infection might come back and was advised to massage my jaw with e45 cream! I explained I have been massaging my jaw and using a warm compresses but it hasn't helped. I feel I need a second opinion as I'm not happy with the consultation.
Visited Ear, Nose & Throat on April 2024
Review titled Worthing Hospital
Replied on 08 April 2024
Thank you for your feedback. Unfortunately your details are anonymous so we can't get in contact with you. Would you please email uhsussex.palsworthing@nhs.net who will look into your concern for you. They are available from 10.00am to 4.00pm, Monday-Friday.
Information supplied by University Hospitals Sussex NHS Foundation Trust