Worcestershire Royal Hospital
Charles Hastings Way, Charles Hastings Way, Worcester, Worcestershire, WR5 1DDContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Great help
Rated 4 stars out of 5
by Kate Colvin - Posted on 21 October 2022
Just want to say how invaluable the rheumatology help line is. I get such speedy and helpful advice. Yesterday I raised a question regarding dental treatment and the nurse rang back immediately thus reassuring my dentist and allowing my treatment to continue. Thank you for this and the other times I have received reassurance and advice
Visited Rheumatology on October 2022
Review titled Worcestershire Royal Hospital
Replied on 24 October 2022
Thank you for leaving us your feedback. We will share your kind comments with the responsible management team for the area so that they can be shared with the staff.
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Review titled Kind and reassuring
Rated 5 stars out of 5
by M McLaverty - Posted on 17 October 2022
I had a Nuclear Medicine Renogram with diuretic today 17/10/22 at 10.30 am and must congratulate the 3 staff who were involved. They were very professional but more than that they kept me calm and were very kind. Sadly I don’t have their names but I’m sure you will be able to find out. Made the experience much more pleasant especially knowing I was very anxious. Well done!
Visited Don't know on October 2022
Review titled Worcestershire Royal Hospital
Replied on 24 October 2022
Thank you for leaving us your feedback; please accept our sincere apologies for the delay in this acknowledgement. We will share your kind comments with the responsible management team for the area so that they can be shared with the staff.
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Review titled Faultless Care
Rated 5 stars out of 5
by Emily Sweeney - Posted on 28 October 2022
My son was taken to A&E this morning, I can not fault any level of his care. From the operator, to the ambulance crew and the wonderful doctors and nurses in the Kids A and E. Thank you to you all. Although my son was not a serious case (in the end) you treated him and me so well, our thanks and respect.
Visited Accident and emergency services on October 2022
Review titled Worcestershire Royal Hospital
Replied on 02 November 2022
Thank you for leaving us your feedback. We will share your kind comments with the responsible management team for the area so that they can be shared with the staff.
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Review titled Worcester hospital
Rated 4 stars out of 5
by Anonymous - Posted on 11 November 2022
Very happy with paramedics that attended and with the changeover team. Happy with department I attended
Visited Emergency Abdominal Surgery on October 2022
Review titled Worcestershire Royal Hospital
Replied on 18 November 2022
Thank you for leaving us your feedback; please accept our sincere apologies for the delay in this acknowledgement. If you can let us know which service your comment is with regard to, we will share your comments with the responsible management team. please contact us at wah-tr.Complaints@NHS.net or by telephone on 0300 123 1733; please provide your name, contact information and quote the reference number 67622.
Information supplied by Worcestershire Acute Hospitals NHS Trust