Whitworth Hospital
330 Bakewell Road, Darley Dale, Matlock, Derbyshire, DE4 2JDContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled No waiting.
Rated 5 stars out of 5
by James - Posted on 20 April 2023
Hi there. I was touring in my campervan at the time and started to suffer from a severe infection. I contacted the hospital and I arrived around 30mins later. Very friendly receptionists, got seen by the nurse quite quickly and that was followed almost immediately by the staff nurse. I got my prescription and other meds and went on my way. I was very pleased and relieved to have been seen to so quickly. Thanks again! James.
Visited Urgent Treatment Centre on March 2023
Review titled Whitworth Hospital
Replied on 24 May 2023
Hello, Thank you for your feedback regarding your visit to Whitworth Hospital. I am pleased to read that you found the receptionist friendly and that you were seen quickly. I hope that you are recovering well and I will pass your kind comments onto the relevant managers to share with the staff. Thank you.
Provided by Care opinion
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Review titled So lucky to have this service on our doorstep
Rated 5 stars out of 5
by Anonymous - Posted on 12 March 2023
I’ve tried to leave a review before but doesn’t seem to have been registered - I have persevered because I want to document my thanks for such wonderful professionalism. My friend hurt her foot after sustaining a fall at height whilst helping me redecorate. Her ankle a was swollen and in obvious pain- offered an x ray and felt so lucky to have access to this service on our doorstep on a Saturday evening. x ray showed a break and the nurse was brilliant - so open, honest and caring - really appreciated that - thank you so much
Visited Urgent Treatment Centre on March 2023
Review titled Whitworth Hospital
Replied on 15 March 2023
Thank you for your feedback regarding yours and your friends visit to Whitworth Hospital and the professional and caring service that you received. I hope that your friend is recovering well and I will pass your kind comments onto the relevant managers to share with the staff.
Provided by Care opinion
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Review titled Quick, professional and efficient
Rated 5 stars out of 5
by Anonymous - Posted on 21 January 2023
Our experience of the Whitworth has always been excellent. Got an appointment via 111 and was seen quickly, diagnosed, prescribed and medication provided there and then. Friendly and professional.
Visited Urgent Treatment Centre on January 2023
Review titled Whitworth Hospital
Replied on 31 January 2023
Hello, Thank you for your feedback regarding your visit to Whitworth Hospital. I am pleased to read that you found the staff to be friendly and professional. I will pass your kind comments onto the relevant managers to share with the staff. Thank you
Provided by Care opinion
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Review titled Superb Practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 November 2022
Came in with football injury without an appointment - they saw me at triage then made me an appointment for later that morning. Had the very best service from friendliest staff. Helpful and informative.
Visited Urgent Treatment Centre on November 2022
Review titled Whitworth Hospital
Replied on 16 November 2022
Hello, Thank you for your feedback regarding your visit to Whitworth Hospital. I am pleased to read that you found the staff to be friendly, helpful and informative. I hope that you are recovering well from your injury, and I will pass your kind comments onto the relevant managers to share with the staff. Thank you
Provided by Care opinion
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Review titled Excellent service
Rated 5 stars out of 5
by Jan - Posted on 02 December 2022
I have been looked after 4 times over the past two weeks due to a foot injury, and every time the nursing staff have been incredibly patient and caring. We are so lucky to have this excellent service. Thank you to all the staff who make this standard of service possible & thank you in particular to all those who have had to put up with me! J
Visited Urgent Treatment Centre on November 2022
Review titled Whitworth Hospital
Replied on 07 December 2022
Hello, Thank you for your feedback regarding your visit to Whitworth Hospital. I am pleased to read that you found the staff who treated you to be patient and caring. I hope that you are recovering well from your foot injury, and I will pass your kind comments onto the relevant managers to share with the staff. Thank you
Provided by Care opinion
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Review titled Superb treatment with a friendly approach
Rated 5 stars out of 5
by Jean Hannay - Posted on 03 November 2022
As an arthritic 87 year old, I have seen a fair few hospitals. The team at this place stand out for their welcome, and their overall friendly and efficient service. I have no hesitation in recommending the treatment at this hospital. I was visiting family and needed my arthritic feet and leg ulcer dressing. The appointments worked perfectly- never waiting for long and the care here can only be described as superb - thank you so much- a good job well done by caring and knowledgable NHS staff.
Visited Urgent Treatment Centre on October 2022
Review titled Whitworth Hospital
Replied on 08 November 2022
Hello, Thank you for your feedback regarding your visit to Whitworth Hospital, I am pleased to read that you feel you received a friendly and efficient service and superb care. I will pass your kind comments onto the relevant managers to share with the staff. Thank you
Information supplied by Derbyshire Community Health Services NHS Foundation Trust