Whitby Hospital
Springhill, Whitby, North Yorkshire, YO21 1DPContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Went to see about something in my eye.
Rated 5 stars out of 5
by Anonymous - Posted on 28 February 2024
Checked in seen within the hour a very thorough series of tests and examinations followed. The person looking after me was very knowledgeable and very helpful. I left feeling better with ointment to use over 5 days. And told if it does not help call back after 2 days
Visited Community care services on February 2024
Whitby Hospital has not yet replied.
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Review titled Excellent service in A&E today
Rated 5 stars out of 5
by Anonymous - Posted on 02 November 2023
I arrived at Whitby A&E at about 9am this morning. I’d had a major fall a week ago and my rib injury had flared up again. I was seen within a very short time by a Nurse Practioner who, after reviewing my medical history, suggested that further tests a scans would need to be done at Scarborough. I’m pleased to say that this was based on my medical history that the NP had looked at before he even spoke to me - excellent care! I was seen in Scarborough A&E and treated very well - CT scan, blood tests and discharged by 1pm with a full understanding of how to go about my care for the next few weeks. Excellent service all round - can’t fault it. Thank you and particularly to the NP who looked at me as an individual patient from the start.
Visited Community care services on November 2023
Whitby Hospital has not yet replied.
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Review titled Fantastic service
Rated 5 stars out of 5
by Vicki - Posted on 22 October 2023
On an unexpected visit due to ankle injury, walking Whitby to sandsend ,,,,!,,, The staff were friendly, professional,helpful ,caring , clean ,fast treatment , Thankyou xx
Visited Don't know on October 2023
Whitby Hospital has not yet replied.
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Review titled Great hospital
Rated 5 stars out of 5
by Marlene Tait - Posted on 29 October 2023
Once again I visited this awesome hospital, I cannot praise the staff enough, from the reception ladies to the lovely lady who took my blood pressure to the charming practioner who attended to me Thank you all.
Visited Community care services on October 2023
Whitby Hospital has not yet replied.
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Review titled Excellent hospital
Rated 5 stars out of 5
by WendyW - Posted on 25 August 2023
Whilst on holiday, I needed some medical assistance, I was directed to the walk in centre by the local pharmacy and it was a great experience from the lovely greeting from the receptionist to the professional and friendly nurse that dealt with me, thankyou so much! Just wish all NHS establishments treated patients with such care and empathy and with a smile.
Visited Community care services on August 2023
Whitby Hospital has not yet replied.
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Review titled Very helpful
Rated 5 stars out of 5
by Anonymous - Posted on 06 May 2023
Had an issue with balance. Was taken into care by two nurses was treated with great care and concern. Sent by ambulance to James Cook. Stayed there overnight was put on medication. The receptionist was also excellent.
Visited Don't know on May 2023
Review titled Whitby Hospital
Replied on 05 June 2023
Thank you very much for your positive comments, they have been taken on board and shared with the teams at Whitby Hospital. We really appreciate you taking the time to let us know about your experience.
Provided by Care opinion
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Review titled Excellent service
Rated 5 stars out of 5
by Lynda - Posted on 06 April 2023
I visited the UTC 05/04/23 whilst on holiday near Whitby,after being referred by a pharmacist,all staff were friendly,welcoming and efficient,I was seen within 45 minutes,and left with appropriate medication,an excellent service,congratulations to all staff involved.
Visited Community care services on April 2023
Review titled Whitby Hospital
Replied on 24 April 2023
Thank you very much for your positive comments, they have been taken on board and shared with the relevant team. We really appreciate you taking the time to let us know about your experience.
Provided by Care opinion
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Review titled Caring and compassionate experience
Rated 5 stars out of 5
by Marie Gibson - Posted on 13 March 2023
I had occasion to visit UTC late on Saturday with a very severe flareup of Diverticulitis. I would like to thank the two members of staff who responded very promptly with what treatment was available at the time. An ambulance was called to transport me to Scarborough then York Hospital due to overcrowding at Scarborough. Heartfelt thank you to them both and to Whitby Hospital for being there.
Visited Community care services on March 2023
Review titled Whitby Hospital
Replied on 03 April 2023
Thank you very much for your positive comments, they have been taken on board and shared with the relevant team. We really appreciate you taking the time to let us know about your experience.
Provided by Care opinion
Information supplied by Humber Teaching NHS Foundation Trust