Wexham Park Hospital
Wexham Park, Slough, Berkshire, SL2 4HLContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Wexham Park Hospital.
Reviews
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Review titled A and E
Rated 5 stars out of 5
by Anonymous - Posted on 14 May 2023
I recently had an unexpected A and E visit resulting in me needing some surgery. I really can’t fault the care I received from A and E to the surgeons to the recovery ward. Every single interaction I had with staff made me felt cared for and confident I was getting the best treatment. A big thank you!
Visited Accident and emergency services on May 2023
Review titled Wexham Park Hospital
Replied on 18 May 2023
Dear Anonymous, Thank you very much for taking the time to leave such positive feedback. I am delighted to learn that you were so well looked after and that your experience was so positive. I will share your feedback with the teams involved who will I know appreciate your sentiments. Thank you again for your words. Kind regards, Alex Jackson, Patient Experience Manager, Frimley Health Foundation Trust
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Review titled The best Endoscopy team in Wexham.
Rated 5 stars out of 5
by Julia F - Posted on 20 May 2023
Thanks to the team for the pleasant atmosphere and support to me during the procedure. very wonderful nurses and doctors. Thank you so much.
Visited Gastrointestinal and Liver services on May 2023
Review titled Wexham Park Hospital
Replied on 06 June 2023
Dear Julia, Thank you very much for your message. It’s lovely to know that your experience was so good. I will share your feedback with the team who will I know be pleased to know they have another satisfied patient! Kind regards, Alex Jackson, Patient Experience Manager, Frimley Health Foundation Trust
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Review titled Amazing team on Eden Warc
Rated 5 stars out of 5
by A L Lee - Posted on 10 May 2023
Five stars just doesn’t seem sufficient to express my appreciation of the kindness, care and clinical excellence I have received. Such wonderful treatment at a difficult time has been a real comfort I could not be more grateful.
Visited Breast cancer services on May 2023
Review titled Wexham Park Hospital
Replied on 18 May 2023
Dear Patient Lee, Thank you very much for your lovely feedback. I am delighted that your experience was so positive and that you were clearly so well cared for and looked after. I will share your feedback appropriately with the ward team who I know will appreciate your words. Kind regards, Alex Jackson, Patient Experience Manager, Frimley Health Foundation Trust
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Review titled Short-term medical ward
Rated 5 stars out of 5
by A Lee - Posted on 28 May 2023
The staff were great and very professional. I felt in very safe hands for my treatment and care. A big thank you to the team there.
Visited General Medicine on May 2023
Review titled Wexham Park Hospital
Replied on 06 June 2023
Dear Patient Lee, Thank you very much for your note about your recent experience of care at Wexham Park. It’s lovely to read that your care was so good and that you felt so cared for. I will share your feedback with the team involved in your care who will I know be pleased to receive it. Kind regards, Alex Jackson, Patient Experience Manager, Frimley Health Foundation Trust
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Review titled Outstanding maternity care
Rated 5 stars out of 5
by Anonymous - Posted on 31 May 2023
Really excellent care across the maternity pathway provided by committed staff. Generally good, spacious, modern facilities, particularly on the labour ward. All the staff were friendly and caring and there seemed to be a strong commitment to offering continuity of care and respecting patient preferences. In particular, a midwife called Beauty provided truly outstanding care during the delivery of our baby daughter. Thank you to all the team at Wexham Park, we wouldn’t hesitate to recommend the service.
Visited Maternity services on May 2023
Review titled Wexham Park Hospital
Replied on 06 June 2023
Dear Anonymous, Thank you very much for sharing your review of and thoughts about your recent experience with the Frimley Health Maternity Service at Wexham Park. I am, as the team will be, delighted that your experience was so positive and that you and your growing family were so well cared for. Kind regards, Alex Jackson, Patient Experience Manager, Frimley Health Foundation Trust
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Review titled Care of patient 6.5.23
Rated 1 star out of 5
by Anonymous - Posted on 06 May 2023
Relative went for a simple blood test at 13:30. Was still here at 22:05. No comms between patient and doctor. Told no admittance required, then told you're being admitted. Now not necessary. Waited almost 2 hours for discharge, removal of cannula and medication. Still dont know who the doctor is, waiting times are off the chart, and care not up to standards. Relative now has to come back next Tuesday to have all these done again. This is not acceptable!
Visited Accident and emergency services on May 2023
Review titled Wexham Park Hospital
Replied on 18 May 2023
Dear Anonymous, Thank you very much for taking the time to share your relative’s recent experience of care with Frimley Health. Please accept my sincere apologies on behalf of the Trust for the issues you experienced. I am unable to comment further on the situation apart from to say that I will share your feedback with the appropriate teams. However if you would like to discuss the case further please contact the PALS team on fhft.palswexhampark@nhs.net. Thank you again for your feedback. Kind regards, Alex Jackson, Patient Experience Manager, Frimley Health Foundation Trust
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Review titled Amazing
Rated 5 stars out of 5
by Sharmane Phillips - Posted on 17 May 2023
Came in by Ambulance with low oxygen staff were just outstanding... kind efficient and smiling. Dealt with me swiftly and thoroughly felt very safe. Also got a coffee! Thankyou
Visited Don't know on May 2023
Review titled Wexham Park Hospital
Replied on 18 May 2023
Dear Sharmane, Thank you very much for your feedback – it’s lovely to know that your experience was so positive and that you were so well looked after. I will share your feedback with the team involved who I know will appreciate reading your words. Thank you again, Kind regards, Alex Jackson, Patient Experience Manager, Frimley Health Foundation Trust
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Review titled Wonderful staff
Rated 5 stars out of 5
by A Lee - Posted on 18 April 2023
Thank you to all the amazing staff who looked after me. A&E tests were done quickly….Nothing was too much trouble in my care on the Acute Assessment Ward and I was told difficult news with such care and compassion. I am so very grateful to all the team.
Visited Accident and emergency services on April 2023
Review titled Wexham Park Hospital
Replied on 19 April 2023
Dear Patient Lee, Thank you very much for taking the time share your recent experience of care from Frimley Health at Wexham Park hospital. It is lovely and reassuring to hear that you were so well looked after and news was communicated with compassion. I will share your feedback with the Teams involved in your care and I know they will appreciate receiving your feedback. Thank you again for your feedback. Kind regards, Alex Jackson, Patient Experience Manager, Frimley Health Foundation Trust
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Review titled An example of the NHS at its best
Rated 5 stars out of 5
by R Mayne - Posted on 17 April 2023
Lady Sobell GI Unit. No one looks forwards to a colonoscopy and I was very anxious. All the staff were caring, knowledgeable and professional, taking time to put me at my ease, explain the procedure, possible complications etc. My anaesthetist was friendly and efficient with a touch of humour. The gastroenterologist had clearly read my notes, knew my medical history and that of my family. I felt like a real person. The whole team have my sincere thanks.
Visited Gastrointestinal and Liver services on April 2023
Review titled Wexham Park Hospital
Replied on 19 April 2023
Dear Patient Mayne, Thank you very much for taking the time to share your story of care at Wexham Park Hospital. It is reassuring to know that colleagues are communicating so effectively and providing the very best care and comfort with compassion to patients. I will share your thanks and feedback with the team who will I know really appreciate it. Kind regards, Alex Jackson, Patient Experience Manager, Frimley Health Foundation Trust
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Review titled Considerate, attentive care
Rated 5 stars out of 5
by EmilyW - Posted on 21 April 2023
I visited Day Surgery 2, sadly following a missed miscarriage. The nurses on shift, in particular one who looked after me all morning, were nothing but attentive, caring and sympathetic. They spoke in a calm manner and explained everything that was going to happen. Following the procedure they looked after me with dignity and ensured I was never left alone. I was absolutely dreading the day but left feeling so grateful and in awe of the work these incredible nurses do! Thank you for looking after me so well.
Visited Obstetrics And Gynaecology on April 2023
Review titled Wexham Park Hospital
Replied on 24 April 2023
Dear Emily, Thank you so much for taking the time to share your recent experience of care in Day Surgery – especially at such a sensitive time. It is lovely to hear how well you were looked after by the staff on the ward – I will share your feedback with the team who will appreciate hearing what their care meant to you. Kind regards, Alex Jackson, Patient Experience Manager, Frimley Health Foundation Trust
Information supplied by Frimley Health NHS Foundation Trust