Weston General Hospital
Grange Road, Uphill, Weston-Super-Mare, Avon, BS23 4TQContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Cannot fault the care given
Rated 4 stars out of 5
by Vanessa Dennett - Posted on 30 December 2022
In the week between Christmas and New Year we fully expected to have a long wait for assessment and treatment of my husband’s acute back pain. However, within three hours we had been seen, treated, reviewed and we’re on our way home. Every single member of staff in the department were caring, sympathetic and helpful. Thank you so much to you all.
Visited Accident and emergency services on December 2022
Weston General Hospital has not yet replied.
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Review titled Three ring circus
Rated 1 star out of 5
by Anonymous - Posted on 25 November 2022
My Husband had a dreadful experience in his 10 day stay. I had to persevere to get any information despite having Power of Attorney. Next to no rehabilitation and discharge arrangements for physio and care assessment totally wrong. I agreed to his discharge based on incorrect administration. Ward was miserable with a very cold bathroom and a floor usually like a paddling pool as the shower drain did not work very well. The nursing assistants and the cleaners, catering staff were excellent, the nurses seemed to spend all their time doing paperwork. Doctors helpful once you found one. Uphill Ward is a very miserable dingy place and a few garish stickers and half dead pot plants do not help. Nil Points
Visited Geriatric Medicine on November 2022
Weston General Hospital has not yet replied.
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Review titled Amazing Staff
Rated 5 stars out of 5
by Di Pullin - Posted on 14 November 2022
I attended a few days ago for a trapeziectomy operation (so am typing this one handed!) I can't praise all the staff highly enough, they were all brilliant - reassuring, kind, friendly, knowledgeable........ The service was very well organised and seamless - I've already received my physio appointment! Thank you so much to all involved in my treatment and care, you made the whole experience a positive one.
Visited Orthopaedics on November 2022
Weston General Hospital has not yet replied.
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Review titled Amazing staff
Rated 5 stars out of 5
by Anonymous - Posted on 04 November 2022
I was admitted for a day surgery and I cannot fault the staff who looked after me. Caring, attentive, humorous and empathetic. From the care and nursing staff to the surgical team I felt safe throughout and they helped to relieve my pre surgery nerves massively. I’m a nurse myself, so understand the challenges NHS staff are facing and I honestly can’t give this team enough praise. Thank you.
Visited General Surgery on October 2022
Weston General Hospital has not yet replied.
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Review titled Cancelled Operation
by Marcf88 - Posted on 05 October 2022
I have just had my operation at outpatient surgery cancelled for 4th time with 24 hours notice. Every time means cancelled lifts, care at home, rescheduled clients and stress for family. I was offered a weeks time but was told it was unlikely to go ahead. There is no offered alternative such as another hospital and scripted apologies which appear to mean little. It is dreadful to put patients through this once, but 4 times is cruel
Visited October 2022
Provided by Care opinion
Weston General Hospital has not yet replied.
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Review titled Prompt & attentive care
Rated 5 stars out of 5
by Kate - Posted on 21 October 2022
Recommended to attend A&E by my GP Triaged very promptly, had tests and x-ray and got results quickly All staff very nice and reassuring
Visited Accident and emergency services on October 2022
Weston General Hospital has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 07 September 2022
From the moment I arrived at A and E all the staff on all levels from reception to medical team were superb and thorough Thank you
Visited Accident and emergency services on September 2022
Weston General Hospital has not yet replied.
Information supplied by University Hospitals Bristol and Weston NHS Foundation Trust