Westmorland General Hospital
Burton Rd, Kendal, Cumbria, LA9 7RGContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Exceptional Care
Rated 5 stars out of 5
by Roy Scott - Posted on 09 February 2024
I recently had to undergo surgery for a knee replacement at WGH. I would like to say that All the staff showed care and compassion well beyond the expected limits. From admission, through surgery and recovery, the standard of care was exceptional. I do not intend to witter on about individual performances because each member of the team, in their own way, showed an outstanding degree of care and professionalism. The NHS gets a lot of bad press and I feel it my duty to praise the staff when praise is indeed due. Not forgetting the catering staff who provided delicious food for people who, because of their surgery, were not really in a position to enjoy it but they did. A huge thank you to all the staff and if I am unfortunate enough to require hospitalisation in the future then WGH will be my first port of call. Kind Regards, Roy Scott.
Visited Orthopaedics on February 2024
Westmorland General Hospital has not yet replied.
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Review titled Fantastic Experience.
Rated 5 stars out of 5
by Philipio - Posted on 02 February 2024
First time I have been there and from meeting the receptionist, the radiologist and then the consultant was a refreshing experience compared to other Infirmaries. Everyone was extremely polite and helpful and to be actually seen before my appointment time and completing the session so quickly was remarkable. Thank you.
Visited Don't know on February 2024
Westmorland General Hospital has not yet replied.
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Review titled Colposcopy suite
Rated 5 stars out of 5
by Anonymous - Posted on 11 January 2024
I was seen and treated quickly by a lovely team. I had not been looking forward to the appointment but it was a better experience thanks to the team looking after me.
Visited Gynaecology on January 2024
Westmorland General Hospital has not yet replied.
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Review titled cardiac centre
Rated 5 stars out of 5
by David Longden - Posted on 30 January 2024
I attended the cardiac centre for an ultrasound of my heart and examination of my coronary arteries . I arrived at 8 am and was admitted immediately to the ward . I had an ecg and was in theatre by 9 30 and discharged by 1 30pm .The staff were kind and considerate and kept me fully informed both before the procedure and afterwards .I could not have expected a higher standard of care and I am very grateful to all the staff who cared for me .
Visited Cardiology on January 2024
Westmorland General Hospital has not yet replied.
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Review titled First class service
Rated 5 stars out of 5
by John Flynn - Posted on 28 December 2023
The service is highly efficient with friendly well trained individuals, that work well as a team. I was seen while on holiday in the area. I was seen quickly and the Doctor was excellent. Thank you.
Visited Urgent Treatment Centre on December 2023
Westmorland General Hospital has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Rebecca rigg - Posted on 07 November 2023
I received more treatment and care in 90 mins at urgent care than in the 2 months I’ve been faffing around at my gp’s. Everyone was genuinely warm and sympathetic, helpful and efficient. Extremely impressed and grateful. Thankyou
Visited Urgent Treatment Centre on November 2023
Westmorland General Hospital has not yet replied.
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Review titled Super efficient, understanding and Friendly
Rated 5 stars out of 5
by Rich - Posted on 22 September 2023
Visit was slick and efficient. Doctor was incrediblle, X-Ray super fast and results and diagnois all done within a coupleof hours. Fantastic team. Thank you.
Visited Urgent Treatment Centre on September 2023
Westmorland General Hospital has not yet replied.
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Review titled Great practice.
Rated 5 stars out of 5
by Peter Richardson - Posted on 17 August 2023
Just a note to say a thank you to all the kind , helpful and very proffessional staff at Westmorland General Hospital. From the Consutant who saw me and to all the general staff and nurses. It was great to see the Consutants wheeling patients into their clinic. What could have been a difficult experience was ameliorated by all those l came into contact with. A great team. Peter Richardson.
Visited Ophthalmology on August 2023
Westmorland General Hospital has not yet replied.
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Review titled Absolutely amazingly good care for Colonoscopy
Rated 5 stars out of 5
by Anonymous - Posted on 12 August 2023
Brilliant, efficient and friendly and professional service from the beforehand telephone call to the recovery & discharge process. I was so worried about having a colonoscopy, but the staff on the day were so kind and reassuring, and so kind, friendly and assured during the actual process, that I can't remember any discomfort or pain whatsoever (also - to anyone reading this , I highly recommend the sedation option as the actual endoscopy only seems to take about 2 minutes!). Thank you so much Endoscopy Team, you are all Fabulous.
Visited Don't know on August 2023
Westmorland General Hospital has not yet replied.
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Review titled Rapid response.very kind
Rated 5 stars out of 5
by Chris Wyatt - Posted on 20 August 2023
Was taken in 29th. All the staff were most kind. My case was diagnosed as possibly serious. Despatched by ambulance to Barrow very quickly. Really appreciate the care I was given.
Visited Urgent Treatment Centre on August 2023
Westmorland General Hospital has not yet replied.
Information supplied by University Hospitals Of Morecambe Bay NHS Foundation Trust