West Cumberland Hospital
Homewood, Hensingham, Whitehaven, Cumbria, CA28 8JGContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled First Class Staff Same Day Emergency Care Unit
Rated 5 stars out of 5
by Robert Mc - Posted on 27 October 2022
A big thankyou to the staff on the sdec unit and other departments who assisted in my quick and professional care this week. I never knew this unit even existed and can see how important it is to getting people assessed quickly and therefore reduce admissions. Thankyou
Visited Accident and emergency services on October 2022
Review titled West Cumberland Hospital
Replied on 28 October 2022
Dear Robert Thank you for taking the time to share your feedback relating to your recent attendance on the Same Day Emergency Care (SDEC). I will record and share your feedback with the staff team on SDEC. I hope you have made a full recovery. Take care Sylvia Patient Experience Manager
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Review titled Excellent staff
Rated 4 stars out of 5
by Robbie Murray - Posted on 25 September 2022
Cannot praise staff high enough . Understaffed and extremely busy, which did result in a long wait, the nursing staff did as much as possible to make me comfortable even though they were recieving some abuse from other patients. They remained professional. Also major praise for the paramedic team too.
Visited Accident and emergency services on September 2022
Review titled West Cumberland Hospital
Replied on 26 September 2022
Hello Mr Murray Thank you for taking the time to share your feedback regarding your recent attendance at our A&E department. Thank you for being understanding about your wait. Your feedback will be recorded and shared with the A&E department. Take care Sylvia Patient Experience Manager
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Review titled Amazing staff
Rated 5 stars out of 5
by Anonymous - Posted on 18 September 2022
I gave birth to my beautiful baby boy only a couple of days ago and all the staff were amazing!!! I can not fault any part of my time on the maternity ward to delivery suite staff are so kind and caring and take the time with you I was made to feel so calm and relaxed.. such an amazing team who I can’t thank enough for making my experience such a special one and I’ll never forget
Visited Don't know on September 2022
Review titled West Cumberland Hospital
Replied on 23 September 2022
Dear anonymous Thank you for taking the time to share your lovely feedback relating to the recent birth of your son. It is nice to read your that the staff made your experience even more special. Your feedback will be recorded and shared with the maternity ward. I hope you and your new son are doing well. Take care Sylvia Patient Experience Manager
Information supplied by North Cumbria Integrated Care NHS Foundation Trust