Warwick Hospital
Warwick Hospital, Lakin Road, Warwick, Warwickshire, CV34 5BWContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Excellent care
Rated 5 stars out of 5
by Anonymous - Posted on 25 January 2023
I was taken to Warwick Hospital by ambulance ( which arrived promptly) after having chest pains and breathlessness. I was taken straight on to the emergency ward where I was given various tests in a timely manner then later moved to a transition ward for further tests. All the staff were brilliant and very efficient and caring. The whole hospital seemed very clean. Even the food was good!
Visited Accident and emergency services on January 2023
Warwick Hospital has not yet replied.
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Review titled No answer to my telephone call
Rated 3 stars out of 5
by Anonymous - Posted on 13 January 2023
I telephoned the hospital (01926-495321) and as I did not know the Physiotherapy Dept extension I waited, as requested, on the line for an operator. After about 4 minutes the dialling tone went dead and I was cut off. The second time I tried, I was successful but why should there have to be a second time?
Visited Don't know on January 2023
Warwick Hospital has not yet replied.
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Review titled Poor service and no information.
Rated 1 star out of 5
by Anonymous - Posted on 13 December 2022
Arrived at 8.30pm told there could be a 3 hour wait. Not a problem as it was a wound that needed to be dressed, 7 hours later and no one knows if we will be seen, reception is no help, no information and the see and treat section was closed. Poor management is the primary reason, lack of staff the other.
Visited Accident and emergency services on December 2022
Warwick Hospital has not yet replied.
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Review titled The NHS working well
Rated 5 stars out of 5
by Kevin Martin - Posted on 09 December 2022
Following an urgent appointment with my GP, blood tests and a CT scan (at Stratford Hospital) I quickly received notice from Warwick Hospital that my procedure (a cystoscopy) would take place on the 16th December. There was then a cancellation and so I attended on the 8th at 8.30 a.m. That I was able to leave by about 9.45 with everything completed and a clean bill of health speaks for itself. The service I received was exemplary. From check-in to discharge all stages were dealt with efficiently , professionally, informatively and with proper patient care. This unpleasant procedure was explained in sufficient detail and carried out competently. I would like to take this opportunity to thank all members of staff for their excellent care. It was a great relief to my wife and me that all of this was completed within 4 weeks of the initial symptoms. There were no significant delays at any stage. Thank you.
Visited Urology on December 2022
Warwick Hospital has not yet replied.
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Review titled Excellent caring staff
Rated 5 stars out of 5
by Stephen Cox - Posted on 19 December 2022
I visited Warwick A&E today for the first time and even though Covid positive I was well looked after the clinician who did the assessment and took bloods was excellent if you need A&E use Warwick as I Will do from now on even though 13 miles away it’s the best choice! Thank you to the staff hope you have a great Christmas.
Visited Accident and emergency services on December 2022
Warwick Hospital has not yet replied.
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Review titled Good Experience
Rated 5 stars out of 5
by John - Posted on 22 December 2022
The staff were excellent when I attended the hospital recently for an Endoscopy diagnosis. Everyone in the department showed a caring and friendly attitude. My thanks to everyone involved.
Visited Diagnostic Endoscopy on December 2022
Warwick Hospital has not yet replied.
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Review titled Excellent diagnosis/care
Rated 5 stars out of 5
by Robert Hewer - Posted on 30 December 2022
Blockage in oesophagus diagnosed by duty ENT Doctor in A & E.On call Endoscopy Surgeon called in with team.Within an hour moved to Endoscopy unit, procedure performed and blockage removed.One could not ask for or expect better medical assistance all the more so as on the day A&E was under intense pressure.Thank you all!
Visited Diagnostic Endoscopy on December 2022
Warwick Hospital has not yet replied.
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Review titled Faultless
Rated 5 stars out of 5
by Alf Manders - Posted on 30 December 2022
Professional and friendly service from first contact, through reception, examination and follow up. Department is a credit to Warwick hospital and the NHS. All staff put me, the patient, at my ease and confident that I was receiving the best treatment possible. Thank you.
Visited Diagnostic Endoscopy on December 2022
Warwick Hospital has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 13 November 2022
My husband and I experienced amazing service today in Accident and Emergency the nursing staff were excellent and the determination to diminish my husband’s pain was acute. The surgeon was thorough and we left feeling well cared for and confident to manage his pain at home. When we were told to come ‘straight back’ if the pain grew again was reassuring. Thank you Warwick Accident and Emergency.
Visited Accident and emergency services on November 2022
Warwick Hospital has not yet replied.
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Review titled Double Partial Knee Replacement Surgery
Rated 5 stars out of 5
by Andrew Finding - Posted on 03 January 2023
I wrote to the hospital's Chief Executive 2 weeks after my surgery following a home visit by the nursing and physiotherapy team to remove the staples from my knees. In my letter I said: I am thrilled with the progress made by your teams for my benefit. Why: • My wait for surgery, just over 3 months, has been as minimal as I would have thought possible; • The doctors, physios, nurses and administrative staff have shown a very high degree of professionalism, efficiency, care, courtesy and cheerfulness; • Precious little time was wasted during my 36 hour stay in your hospital in Warwick with plenty of evidence to show that the processes were completely and effectively integrated; • The ward, Greville, was comfortable, peaceful, clean and appropriate: the food was good too; • The briefings I have received prior to my arrival at the hospital and since have been excellent and helpful: I commend, in particular, the booklet “Your Personal Guide to Knee Replacement”. My experience has been in sharp contrast to the drip, drip of misery of the media's coverage of the NHS. Clearly there are problems and serious challenges. But, it is far from being all bad or broken. I could not have asked for more and want to thank the entire team for my wonderful, professional, kind and thoughtful treatment.
Visited Orthopaedics on November 2022
Warwick Hospital has not yet replied.
Information supplied by South Warwickshire University NHS Foundation Trust