Townlands Memorial Hospital - Oxford Health NHS Foundation Trust
York Road, Henley-on-Thames, Oxfordshire, RG9 2DRContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Townlands Memorial Hospital - Oxford Health NHS Foundation Trust .
Reviews
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Review titled Walk in
Rated 5 stars out of 5
by Grandad - Posted on 02 March 2023
A big thank you to the nurses and staff who took care of my young granddaughter so friendly and made her feel at ease on her first time in hospital
Visited Don't know on March 2023
Review titled Townlands Memorial Hospital - Oxford Health NHS Foundation Trust
Replied on 02 March 2023
Hello, Thank you so much for taking the time to leave feedback around the care and treatment your grand-daughter received from Townlands Memorial Hospital staff, it is really lovely to read of service users' positive experiences. Please be assured I will share your feedback with the relevant managers of the Unit to enable them to share your feedback team wide. If you would like to discuss your experience in more detail, please do call PALS (Patient Advice & Liaison Service) on 0800 328 7971. Thank you once again for your feedback. Laura Lewis-Robinson PALS Service Lead
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Review titled Excellent
Rated 5 stars out of 5
by Anonymous - Posted on 07 January 2023
Turned up with my 90 year old mother who had had a fall. Seen relatively quickly. X Ray carried out and results available and discussed in timely and caring manner. The NHS at its best.
Visited Urgent care centre on January 2023
Review titled Townlands Memorial Hospital - Oxford Health NHS Foundation Trust
Replied on 10 January 2023
Hello and many thank you for your very kind words. We will forward your post on the the Townlands staff along with the Royal Berkshire Hospital Trust who run the X-Ray department at Townlands. I do hope that your Mother is making a good recovery, All the best, Patient Advice & Liaison Service (PALS) Oxford Health NHS Foundation Trust
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Review titled Superb care and attention.
Rated 5 stars out of 5
by Pauline Oxlade - Posted on 18 January 2023
I attended yesterday and was extremely pleased with care and attention I experienced. Everyone was so helpful and understanding. Very prompt timing also. Thanks so much
Visited Day treatment services on January 2023
Review titled Townlands Memorial Hospital - Oxford Health NHS Foundation Trust
Replied on 18 January 2023
Dear Pauline Thank you so much for taking the time to leave feedback around the care and treatment you received from the staff at Townlands Memorial Hospital. It is really lovely to read that they were very helpful and understanding. Please be reassured I will share your feedback with the relevant managers of the Unit to enable them to share your feedback team wide. If you would like to discuss your experience in more detail, please do call PALS (Patient Advice & Liaison Service) on 0800 328 7971. Thank you once again for your feedback With best wishes Georgia Eccles PALS Officer
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Review titled Excellent care
Rated 5 stars out of 5
by Catherine Bird - Posted on 02 December 2022
The nursing care I received at Henley MIU when I injured my ankle was excellent. The nurse I saw was very caring and explained my injury to me very clearly. I visited the unit twice on the evening of the 30th November then again the morning of the 1st December for an x ray, I saw the same nurse on both occasions. Thank you !
Visited Urgent care centre on November 2022
Review titled Townlands Memorial Hospital - Oxford Health NHS Foundation Trust
Replied on 06 December 2022
Thank you for your kind feedback further to your visits. We are pleased to hear that they went well. I am sending your feedback on to the Service for which I know that they will be really pleased to hear your lovely comments. I hope that your ankle is recovering well. All the best for now, Kind regards Patient Advice & Liaison Service.
Information supplied by Oxford Health NHS Foundation Trust