The James Cook University Hospital
Marton Road, Middlesbrough, Cleveland, TS4 3BWContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about The James Cook University Hospital.
Reviews
-
Review titled Exceptional care
Rated 5 stars out of 5
by JOHN LAX - Posted on 23 October 2022
I visited to receive information regarding my upcomingprostate surgery. The nurse took time to explain exactly what to expect before and after my surgery. She was extremely professional and very friendly and explained everything in detail. She took time to reassure me and to listen to my questions and provide answers. Overall a very good experience.
Visited Prostate Cancer Service on September 2022
Review titled The James Cook University Hospital
Replied on 04 October 2023
Dear John, Thank you for your further feedback in relation to the care you received at South Tees Hospitals NHS Foundation Trust. It is always pleasing to receive a message of thanks and I very much appreciate you taking the time to write. I will ensure your kind comments are passed to senior managers, so the members of staff concerned are made aware of the positive feedback received from you. Kind regards, Tracy Patient Experience Officer
-
Review titled Thank you Opthamology!
Rated 5 stars out of 5
by A Status Quo fan - Posted on 15 September 2022
I have today had Cataract Surgery. I was so, so impressed with the team! From the nurse who looked after me pre op to the theatre staff and surgeon. All were kind, skilled and extremely professional. Thank you. You all made something I had dreaded easy. Well done to all on the day unit!
Visited Cataract Surgery on September 2022
Review titled The James Cook University Hospital
Replied on 26 September 2023
Dear Patient, Thank you for your feedback in which you express your gratitude for the care and treatment received from the South Tees Hospitals NHS Foundation Trust. It is always pleasing to receive a message of thanks and I very much appreciate you taking the time to write. I will ensure your kind comments are passed to senior managers in Ophthalmology, so the members of staff concerned are made aware of the positive feedback received from you. Kind regards, Eve Patient Experience Officer
Information supplied by South Tees Hospitals NHS Foundation Trust