The Clementine Churchill Hospital
Sudbury Hill, Harrow, Middlesex, HA1 3RXContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Consultants appointment not kept
Rated 1 star out of 5
by neil fletcher - Posted on 18 October 2022
I waited 45 minutes for my private appointment at The Clementine Hospital in Harrow, when I enquired when I would be seen I was told the consultant had not arrived and even if he did there were five other appointments before me. No apology from the hospital, nor the consultant. I left and will not be using this consultant again. I am not sure why I am unable to use the professors name here ?
Visited Neurology on October 2022
Review titled The Clementine Churchill Hospital
Replied on 20 October 2022
Dear Neil, We are very sorry to hear of your experience. In order for us to look into this, please can you email your full details to our direct team: cchcustomerservices@bmihealthcare.co.uk who will be able to speak with you to find out more. Many Thanks, The Clementine Churchill Hospital
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Review titled Poor Service
Rated 1 star out of 5
by Francis Grimer - Posted on 05 November 2022
I booked an urgent Holder monitor for my 90 year old father (after he suffered a mini stroke) to avoid the Nhs waiting lists. I was told the result would be available in three days from his G.P. It's now over 16 days and my father has still not been giving the result (despite our enquiring 5 times from the G.p). I wonder what was the point of going private! The last two times I have tried to get through to the Clementine Churchill cardiology department the phone line has gone dead after ringing for a while. And now he's been sent a bill for £381!!! Very disappointing.
Visited Cardiology on October 2022
Review titled The Clementine Churchill Hospital
Replied on 07 November 2022
Dear Sir/Madam, We are very sorry to hear of your experience. In order for us to look into this, please can you email your full details to our direct team: cchcustomerservices@bmihealthcare.co.uk who will be able to speak with you to find out more. Many Thanks, The Clementine Churchill Hospital
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Review titled Absolutely abhorrent
Rated 1 star out of 5
by Anonymous - Posted on 30 September 2022
Called for weeks to figure out who to speak to about an appointment; never picks up the phone, then when they do, they pass you around various departments (some, erroneously) and don't end up answering your question.
Visited Gynaecology on September 2022
Review titled The Clementine Churchill Hospital
Replied on 03 October 2022
Dear Sir/ Madam, We are sorry to hear of your experience. In order for us to look into this, please can you email your full details to our direct team: cchcustomerservices@bmihealthcare.co.uk who will be able to speak with you to find out more. Many Thanks, The Clementine Churchill Hospital
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