The Beaumont Hospital
Old Hall Clough, Chorley New Road, Lostock, Bolton, Lancashire, BL6 4PAContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about The Beaumont Hospital.
Reviews
-
Review titled Great staff and treatment
Rated 5 stars out of 5
by John O'Connor - Posted on 10 April 2024
Booking in was easy and I was taken to my room. From there two of the female staff looked after me. The treatment went smoothly and was done with care. My thanks to all therefore looking after me
Visited Diagnostic Endoscopy on April 2024
Review titled The Beaumont Hospital
Replied on 19 July 2024
Hi there John, thank you for the great review. We're delighted to hear your experience with us was so positive! Thanks again, and take care.
-
Review titled really positive experience
Rated 5 stars out of 5
by Edith Tunstall - Posted on 07 June 2024
I imagined all sorts of unpleasant things about having an operation, but from start to finish of the entire process, I met and dealt with professional people who gave me confidence and reassurance , From the initial information gathering and health checks, to the procedures during the operation. The after care was just as positive, and I can.t thank everbody involved enough for what was a first class experience.
Visited Orthopaedics on April 2024
Review titled The Beaumont Hospital
Replied on 29 June 2024
Hello Edith, thank you for your review. We're so leased to hear you had a really positive experience at the Beaumont Hospital. Thanks again, and take care.
-
Review titled If I Could Get Through I Might Use This Service
Rated 3 stars out of 5
by Andrew - Posted on 15 April 2024
I have tried to speak to someone regarding a potential treatment, 20 minutes and holding!!! I can get through to my NHS surgery quicker, this is supposed to be a private and superior service...I am not filled with confidence to pay for service I might not get. 22 Minutes and waiting. Will try BUPA
Visited Don't know on April 2024
Review titled The Beaumont Hospital
Replied on 17 April 2024
Hello Andrew, thank you for taking the time to leave us this feedback. We are sorry that you had difficulties trying to get through to speak to someone at the hospital. We have had intermittent issues with the phone lines recently however these issues have now been resolved. We would be delighted to talk to you about potential treatment, if this is something you are still interested in. Please give the team a call and thank you for raising this with us. Take care.
-
Review titled Fantastic hospital
Rated 5 stars out of 5
by Anonymous - Posted on 16 March 2024
Attended for a full hysterectomy and ovaries and fallopian tubes removed. The staff was amazing! Especially the nurses and consultant. Nothing was too much trouble. The consultant was excellent in explaining my procedure and the pain management afterwards. I would highly recommend this hospital to anyone needing a gynaecologist.
Visited Gynaecology on March 2024
Review titled The Beaumont Hospital
Replied on 19 March 2024
Hello there, thank you for taking the time to leave us your feedback. We hope you are recovering well. We're delighted to hear that you found the team to be amazing! Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again, and take care.
-
Review titled Excellent hospital with kind and friendly staff
Rated 5 stars out of 5
by Anonymous - Posted on 11 December 2023
Everyone was so kind and put me at ease. I was looked after very well. The receptionist, porter, nursing staff, anaesthetist and surgeon were excellent and very friendly. Everything was explained very clearly to me. I was very impressed with the whole team. The food was good too.
Visited Gastrointestinal and Liver services on December 2023
Review titled The Beaumont Hospital
Replied on 14 December 2023
We really appreciate you taking the time to leave us such a lovely review, and will be more than happy to pass on your comments to our team who will be thrilled. Thanks again, have a great day!
-
Review titled Great hospital
Rated 5 stars out of 5
by Samantha Appleyard - Posted on 03 December 2023
I came in has a day patient they couldn't do enough forme made me feel relaxed and at ease staff where all pleasant and helpful food and drink after operation lovly
Visited Don't know on December 2023
Review titled The Beaumont Hospital
Replied on 07 December 2023
We're really pleased that we were able to make your time with us relaxed Samantha. Being in hospital can make anyone anxious and stressful, so we appreciate you letting us know how we have helped with your experience.
-
Review titled Terrible conduct
Rated 1 star out of 5
by Anthony knight - Posted on 30 January 2024
Had a consultation and ct scan with balloon sinuplasty in mind(recommended by a previous ENT consultant in letter)Received the price for procedure in which I agreed with in conversation with patient liaison officer.I was not contacted again for dates fo follow up appointments or dates for procedure, after chasing and numerous phone calls I hit a brick wall,not one person has tried to contact me since. Both consultation and ct scan was paid for by myself as I was desperate for some relief from chronic issues. I feel so cheated and perplexed by this experience,my mental health is also at a all time low because of this experience.
Visited Ear, Nose & Throat on November 2023
Review titled The Beaumont Hospital
Replied on 02 April 2024
Thank you for your feedback and we are sorry to hear of your experience when you came in for treatment with us. Our patients come first and if something has not gone as expected, we really do want to know about it so we can work to improve our services going forward. We understand that you have spoken to your consultant's secretary who is looking to address the issues you have raised. Thank you for giving us the opportunity to improve the experience you had and if there is anything further we can help with, please don't hesitate to let us know.
-
Review titled Great practice
Rated 5 stars out of 5
by Karen Baker - Posted on 28 February 2023
Had a ct scan yesterday. The service was seamless, on time and very quick. Staff were lovely, friendly and knowledgeable
Visited Don't know on February 2023
Review titled The Beaumont Hospital
Replied on 05 August 2023
Thank you for sharing your experience on here Karen, for others to see. Thank you also for the kind comments you have made about the service and the staff who helped you. They are really appreciated.
-
Review titled Fantastic service from all at Beaumont Hospital
Rated 5 stars out of 5
by ERIC WOODS - Posted on 03 January 2023
Attended Beumont Hosspital for hernia operation on 23rd Dec feeling very apprehensive.Can not thank each and everyone of the staff from reception,porter,nursing staff,doctor,surgeon for making me feel at ease before and after the operation.A sincere thankyou to each and everyone particularly one of the nursing staff whose name i can not mention,but she will know who she is for making me feel at ease.And a thankyou to the nurse for the call to my home the following morning to ask how i was. Thanks once again to one and all for a brilliant service.
Visited General Surgery on December 2022
Review titled The Beaumont Hospital
Replied on 05 August 2023
Thank you very much for taking the time you leave feedback on this platform Eric for others to see. I apologise for the late reply but now that I have been given access to the reviews I will be responding daily to any new posts.
-
Review titled Gratitude
Rated 5 stars out of 5
by Tony Griffin - Posted on 03 February 2023
I referred to The Beaumont Hospital Orthopaedic with a badly damaged Achilles tendon. Unfortunately this was already some 6 weeks after the original accident and I was not in a 'good place' physically or mentally. I can only express my sincere thanks and appreciation for the treatment that followed - from an understanding and encouraging reception to practical help and advice and this continued with subsequent visits and subsequent physiotherapy. The "treatment" was from experts, very professional but at every level it was understanding, friendly and felt personalised - for me it seemed to be a case of "We can help you get better, and you are able to achieve that". Obviously, progress has been good so far, and I have 'aftercare advice' with an encouragement to ask for help if I feel I need it. My GP has been kept fully informed. I feel I could not have had better treatment. Thank you again to all concerned.
Visited Orthopaedics on December 2022
Review titled The Beaumont Hospital
Replied on 05 August 2023
Thank you very much for sharing your comments on this review site Tony for others to see. We work really hard to try and provide the best experience that we can and it is really gratifying whenever we receive positive feedback like yours.
Information supplied by Circle Health Group Limited