Tees Valley Hospital
Church Lane, Acklam, Middlesbrough, Cleveland, TS5 7DXContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Tees Valley Hospital.
Reviews
-
Review titled Excellent Service
Rated 5 stars out of 5
by Mike Yellow - Posted on 22 May 2023
I have just visited the hospital for the first time and was impressed by the excellent service of all the members of staff. Very friendly, informative and helpful.
Visited Gastrointestinal and Liver services on May 2023
Tees Valley Hospital has not yet replied.
-
Review titled Fantastic experience
Rated 5 stars out of 5
by Susan Wilkinson - Posted on 27 March 2023
I attended the hospital for dental surgery with sedation. I was impressed from start to finish. Tees Valley hospital is the cleanest hospital I have ever been in. My patient experience was amazing. In spite of being terrified by the procedure I was having done everyone seemed to go out of their way to put me at ease. The key point is that staff, from reception to consultants, were professional and friendly but most important to me - were totally focussed on the patient. No conversations going on with other staff. Everyone seemed to be concentrating on me. I have a lot of medical appointments and procedures and I can't tell you how refreshing it was to be so well looked after at every stage. Amazing dental surgeon as well. I highly recommend this hospital. Thank you.
Visited Don't know on March 2023
Review titled Tees Valley Hospital
Replied on 28 April 2023
What lovely feedback! Thank you so much for taking the time. We are pleased to hear about your positive experience at Tees Valley Hospital. With kindest regards Karen Blakemore Head of Clinical Services
-
Review titled Hip replacement
Rated 5 stars out of 5
by Andrew Davis - Posted on 21 February 2023
Brilliant hospital from admin to nurses and specialists. Can not praise highly enough. Care was second to none, Nothing to much trouble. Would not hesitate to go again if needed.
Visited Orthopaedics on February 2023
Tees Valley Hospital has not yet replied.
-
Review titled Amazing care
Rated 5 stars out of 5
by Sara mitchell - Posted on 19 January 2024
I was in a lot of pain and scared and probably very grumpy but the staff very amazing , from the receptionist to the patient radiographer who put up with my moaning , to the very caring catering staff who got me eating and the anaesthetic staff who held my hand - thank you! The surgeon ensured I fully understood what would happen , the nurses were lovely ,and their attentions to detail and patience were reassuring. The physiotherapist was very encouraging and instilled confidence that made my recovery easier. It was such a pleasure to return for my yearly check up and list everything I did last year with my husband, family and friends, from walking on the Cleveland way to music festivals and camping to being able to return to work and look after my youngest granddaughter- and to get my life back, to live . Thank you all , I remain grateful every single day . If , more likely when , the other hip goes I definitely hope I get the same team .
Visited Orthopaedics on January 2023
Review titled Tees Valley Hospital
Replied on 07 March 2024
Thank you for your review, it really means a lot to have your feedback and to hear about your positive outcomes Kind regards Donna Thornton Hospital Director
-
Review titled Not good practice.
Rated 1 star out of 5
by Anonymous - Posted on 23 January 2023
I had to attend today for a camera procedure. I was extremely anxious on arrival. I didn't find staff at all caring or reassuring. I found the doctor to be quite rude. I wouldn't attend this hospital again.
Visited Diagnostic Endoscopy on January 2023
Tees Valley Hospital has not yet replied.
Information supplied by Ramsay Healthcare UK Operations Limited