Stratford Hospital
Arden Street, Stratford-upon-Avon, Warwickshire, CV37 6NXContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Doesn’t exist anymore
Rated 1 star out of 5
by Anonymous - Posted on 13 September 2023
I was referred here with my son by a GP, and double checked the details on the NHS website, which said it was open. I got to Stratford hospital, and they said that department doesn’t exist anymore. Warwick accident and emergency is the closest urgent care centre.
Visited Urgent care centre on September 2023
Stratford Hospital has not yet replied.
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Review titled Relaxed hospital appointment
Rated 5 stars out of 5
by Anonymous - Posted on 19 April 2023
I attended the Eye clinic with my 95 year old mother today. She is disabled, so I took her in a wheelchair. I was very anxious about how staff would be able to handle tests and scans from a wheelchair and, as I'm not a spring chicken myself, wouldn't be much help! All staff were extremely kind, efficient and understanding and I,and my mother, felt relaxed throughout. The hospital is pristine, quiet and a credit to everyone. Thank you all.
Visited Ophthalmology on April 2023
Stratford Hospital has not yet replied.
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Review titled Terrible service
Rated 1 star out of 5
by Anonymous - Posted on 21 April 2023
Apparently if you miss an appointment due to been sick in bed and then calling 3 hours later to re arrange you get told you have been discharged?! What a silly system???
Visited Physiotherapy on April 2023
Stratford Hospital has not yet replied.
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Review titled Excellent 'customer'service
Rated 5 stars out of 5
by Paddy Roche - Posted on 04 March 2023
First class care & attention from the time I arrived at Reception, to completion of my X rays. The lady on Reception was very efficient,friendly , smiley, & put me at ease. The kind volunteer gentleman guided me to the waiting room, & before my appointment time I was called to X ray room, where the staff were friendly & efficient completing the X rays in no time. Well done, & thank you Stratford Hospital staff!
Visited Imaging services on March 2023
Stratford Hospital has not yet replied.
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Review titled Scan anxiety
Rated 5 stars out of 5
by Anonymous - Posted on 08 March 2023
I attended the hospital for a c.t scan today, and even though I'd had a scan before, I was anxious about having a cannula. The radiographer was so kind to me and made me feel more relaxed. My thanks to her. I would like to mention that I noticed that the x ray department was very clean and the receptionist efficient. Thanks to the n.h.s
Visited Imaging services on March 2023
Stratford Hospital has not yet replied.
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Review titled great treatment
Rated 5 stars out of 5
by Mrs Ann Messenger - Posted on 24 February 2023
Yesterday I had both eyes injected and would like to commend the ladies who did it and say a big thank you. They where very careful and considerate to limit the discomfort to a minimum and my eyes feel very good today. Thank you, Ann.
Visited Ophthalmology on February 2023
Stratford Hospital has not yet replied.
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Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 01 February 2023
I had a follow up specialist appointment for my young son today, on an issue he has been experiencing for nearly 18 months now. We have seen doctors on this matter before, but this was the first time we had visited Stratford hospital for an appointment. The logistics itself of getting to the hospital and parking were so simple! And we had no wait time at all which I am not used to when it comes to a typical hospital experience. But the main reason I'm writing the review is the fantastic service the doctor provided. It was the first time on this matter that a doctor took the time to clearly and compassionately explain the issue in detail, the implications and the choices available to me as a parent. He answered all my questions in full. And on top of that his manner with my son was brilliant. The experience was miles beyond anything we've experienced with other doctors and hospitals in the last 18 months.
Visited Ear, Nose & Throat on February 2023
Stratford Hospital has not yet replied.
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Review titled Pharmacy appalling
Rated 1 star out of 5
by M S - Posted on 14 February 2023
Went to pharmacy today to get my prescription was told they didn't have any in stock, absolutely disgraceful services and terrible stock management. I will now have to spend extra unnecessary train fare to go back to the pharmacy to get my prescription when it's back in stock which is totally unacceptable in a time when people are struggling financially and don't need this sort of inconvenience stress and headache. Seriously pharmacy - do better!
Visited Don't know on February 2023
Stratford Hospital has not yet replied.
Information supplied by South Warwickshire University NHS Foundation Trust